Customers, Channels, Employees, Communities
Marcus Evans

Dittman Total Pro

TwitterLinkedInWikipedia

Engagement Strategies Magazine
Check out the current issue of Engagement Strategies Magazine

Key Benefits of EEA

Find invaluable how-to and reference articles on leadership, engagement, rewards, and recognition.

  • Access hundreds of useful information links.
  • Opt-in for news and trends on the topics of your choice.
  • Get expertise advice on key issues.
  • Connect with others who share similar challenges and interests.

Why Sign Up?

Register here

  • Receive notifications of new content of interest to you.
  • Participate in forums to get answers to your questions.
  • Save links to content in your personal account library.
  • Connect with others.

Articles

Topic: Leadership

Showing 20 of 20
Engaged Workers See Glass as Half-Full

Engagement is about attitude. So it’s not surprising that engaged employees have a tendency to see the glass as “half-full” and report positively on their company’s situation ...

10 Steps That Ensure Employee Engagement Success

Improving Employee Engagement is not the product of one initiative. Organizations need a framework to achieve significant improvement in engagement. Sequencing and content of the initiative are critical, as is communication.

AstraZeneca Leads the Way to Enterprise Engagement

This feature article from Engagement Strategies Magazine looks at how AstraZeneca's internal and external engagement efforts have helped to make it one of Fortune Magazine's "Most Admired Companies."

Calculating the ROI of Recognition Programs

Measuring the ROI on recognition programs is difficult, given the range of benefits and their long-term impact, but it can be done. This article from the Enterprise Engagement Alliance offers some ideas on how to do it.

Going One-on-One: The New Rules of Engagement

This article provides an overview of enterprise engagement - why it matters, the prerequisites of engagement, the tools, and the role of rewards and recognition.

How Does Gender Fit Into Engagement Strategy?

A recent study finds that men and women have very different ‘motivation sets’

Human Capital Diagnostics: Measuring the Intangibles

Measuring Intangibles Boosts Performance A new EEA white paper, Human Capital Diagnostics: Measuring the Intangibles, offers compelling proof that companies perform better when they make a concerted effort to measure things like employee performance, engagement, innovation and change. If human capital represents a company’s largest cost and most critical asset, it follows that decisions about talent are among the most important any organization will make. It also means that accurate human capital diagnostic (HCD) and assessment tools are vital to organizations in order to prevent expensive mistakes in hiring, training, deploying and managing the performance of talent.

People Over Profits: How Enterprise Drives Success

Kirk Kazanjian, author of Exceeding Customer Expectations, says it’s the little things that mean a lot when it comes to employee engagement

Return on Talent: Measuring the Relationship Between People and Profitability

This term is likely to become as pervasive in the business lexicon as Return on Investment in the coming years.

ROE: Return on Engagement

This short article from Enterprise Engagement Alliance looks at the profound cost of employee disengagement and argues the need for and benefits from improving employee engagement levels in organizations.

Seven Steps to Performance Through People

Breaking new ground, people performance management takes familiar disciplines and integrates them across functional lines to maximize results.

The Birth of a Needed New Profession: People Performance Management

This article looks at how organizations can maximize long-term financial performance through a strategic focus on their most valuable asset - human capital.

The Economic Case for People Performance Management and Measurement

This article looks at the compelling research links financial results and customer satisfaction to engaged employees and channel partners.

The Economics of Engagement

In today's economic environment, employers are struggling to find every advantage possible to thrive, grow or simply to stay in business. For most US based organizations payroll represents the largest expense. Advantages therefore, come first and foremost through better talent management.

The Economics of Retention

A carefully considered employee retention strategy can help boost engagement and reduce hiring, training, and other costs associated with turnover.

The Emerging Field of Enterprise Engagement

What is enterprise engagement? This article provides a a definition and background, as well as an overview of the research supporting this important concept, which covers the importance of engaging employees, channel partners, and customers.

The New Face of Engagement

The old tools for reaching and building relationships with customers aren’t working as effectively anymore...

The New Role of Rewards and Recognition

What's the role of rewards and recognition within the field of enterprise engagement? There is almost nothing more engaging than a carefully selected reward or gift well suited to the recipient and commensurate with his or her contribution, as a customer, channel partner, or employee.

The Path to Employee Engagement

This article looks at the eight drivers of employee satisfaction and engagement.

The Road to an Engaged Workforce

This research article identifies several characteristics driving employee engagement, including employee satisfaction, and identifies organizational communication as a key driver of employee satisfaction.