Measurement

Here’s a periodic roundup of news in the world of stakeholder management.

New human resources summit on people, culture and strategy produced by the international organization Hacking HR will features a session on how strategic people management can boost share price and financial performance.

JUST Capital Founder and hedge fund billionaire Paul Tudor Jones cites the results of an ETF that he helped create to argue that opponents to Environmental, Social, Governance are dead wrong and that ESG has not yet fully captured the importance of the “S” in a CNBC interview with Andrew Ross Sorkin.

Perhaps a reflection of the traditional siloes between marketing and human resources, the frequently used term human capital analytics often applies only to employees, when as everyone knows customers are an equally important source of value creation.

Here’s the latest news in the world of stakeholder management.

For those curious about why organizations have voluntarily produced human capital reports verified by third-party human capital experts, the Enterprise Engagement Alliance YouTube channel features two upcoming live and recorded Youtube shows with management at three of the first five organizations with ISO 30414 Human Capital certifications.

If the implementation of Stakeholder Capitalism requires a strategic and systematic process, it stands to reason that the emergence of this field will foster the creation of a new field of experts, services, and technology, much as occurred in the field total quality management, customer relationship management, loyalty management, and many others. Along with the Enterprise Engagement Alliance and its Engagement Agency division, Stakeholder Business is among the first businesses specifically launched to help guide CEOs seeking to make the shift to Stakeholder Capitalism.

An organization dedicated to helping CMOs (chief marketing officers) and other growth leaders drive more humanized growth for their organizations sponsored a study on the impact of stakeholder management and value creation strategies conducted by the University of Oxford Said Business School.

An influential health care executive challenges Environmental, Social, Governance (ESG) in Wall Street Journal editorial; demand grows for ESG-oriented executives in the private equity world, and the subject of Stakeholder Capitalism makes it onto the agendas of Trinet and Fast Company conferences being held in New York in September.

This step-by-step process demystifies the concept of stakeholder capitalism by focusing on its practical implementation, metrics, and continuous improvement process. This framework is based on the holistic, strategic, and systematic approach familiar to anyone involved with total quality management in manufacturing.

This article discusses measurement tools and methodologies that can be used to determine the results of company incentive programs.

In a development long advocated by contributors to the Enterprise Engagement Alliance’s YouTube shows, this survey indicates that organizations are now focusing on sustainability to enhance their performance rather than as a compliance issue.

The Enterprise Engagement Alliance continues its series of YouTube shows and feature articles with veteran practitioners and educators on all aspects of engagement. All the shows are produced live, summarized in ESM or RRN feature articles and archived in the ESM library of stakeholder capitalism and enterprise engagement resources.

This is the second in a multi-part series on the creation of Corporate Sustainability Reports for all sizes and types of organizations. This article focuses on the strategy for Corporate Sustainability reporting based on the size of the organization. For Part 1 of this series, click here: Is It Time for Your Organization to Publish a Corporate Sustainability Report.

This study of Diversity, Equity, and Inclusion (DEI) finds little connection between the actual demographics of management and employees and expressed feelings of diversity, equity, and inclusion. By distinguishing between demographic factors and how people feel about DEI in the workplace, the authors turn some conventional thinking on its head.