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How ICEE Service Measures the Impact of Incentives, Rewards, Recognition and Other Engagement Processes

Published: Jan 9, 2024

The Enterprise Engagement Alliance has teamed up with TM Evolution, a compensation and work life people analytics company, to create a practical way for almost any size organization to analyze the impact of investments in all stakeholders consistent with the new European Union Corporate Sustainability Directive. Click here to view the demo or scroll down ... [ read more ]

Insight: How Corporate Communications Firms Unleashed the Anti-ESG Firestorm

Published: Nov 15, 2023

A look at the history of the anti-ESG (environmental, social, governance) firestorm suggests a lot of it was the legitimate response to corporate greenwashing encouraged by corporate communications firms that failed to anticipate the backlash and the inevitable rabbit hole that opened after CEOs started speaking out on politics, social, and religious issues. Here’s an overview of what happened and how the damage is getting repaired.... [ read more ]

Texas Roadhouse a Golden Rule Company Strong on Customers and Community, Progress Needed on Environment

Published: May 4, 2026

A review of Texas Roadhouse using the Enterprise Engagement Alliance’s “Golden Rule” stakeholder framework finds the company performing at a high level across most constituencies, particularly customers, employees, and communities. Drawing on company filings, sustainability reports, and third-party research, the analysis suggests Texas Roadhouse meets the threshold for a “Golden Rule” organization—while still facing gaps in environmental strategy and supply chain transparency. Click here for a list of all the EEA Golden Rule companies and leaders to date. ... [ read more ]

Major Consulting Firms Talk Engagement and Well Being Few Define How to Measure Impact

Published: May 4, 2026

A review of 100 management consulting firms found 15 leading consulting firms that say they provide employee engagement, culture, and customer loyalty services—and a growing number highlight well-being—but only a few clearly define measurable systems or ROI frameworks. The gap between messaging and methodology remains significant, not unlike service providers in the area of incentives, rewards, and recognition. ... [ read more ]

Analysis: Most IRR Firms Sell Recognition or Rewards, Few Offer Holistic Solutions

Published: Apr 27, 2026

A detailed review of about 125 companies across the global incentive, rewards, and recognition (IRR) ecosystem reveals a clear imbalance: most firms focus on recognition platforms and reward distribution, while far fewer are positioned to design engagement systems tied to measurable business outcomes. Next week: an analysis of the services of leading management consulting firms. ... [ read more ]

If Stakeholder Engagement Is a Core Leadership Skill, Why Isnt it Taught?

Published: Apr 13, 2026

Leaders at every level of an organization are expected to align people around shared goals, yet few are trained in how to systematically engage stakeholders. While research and standards affirm its importance, only a handful of universities and programs offer structured approaches—leaving a critical gap in leadership development. that helps explain why employee and customer engagement are near record lows around the world. ... [ read more ]

CSRD Update: Europe Narrows the Field, but Human Capital Reporting Still Matters

Published: Apr 13, 2026

Here’s an update on the status of the EU Corporate Sustainability Reporting Directive, whose scope was narrowed after significant pushback from business. The CSRD will continue to affect a lot of companies because the world’s largest firms will likely be asking for more disclosures from their US suppliers, including detailed human capital information. ... [ read more ]

Closing the Engagement Capability Gap: Certification Test Now Available

Published: Mar 30, 2026

The Enterprise Engagement Alliance (EEA) Certification equips HR, sales, marketing, and total rewards professionals with a practical, systems based framework grounded in Total Quality Management (TQM) for people, addressing historically low engagement outcomes by teaching measurable stakeholder engagement design and implementation. ... [ read more ]



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