What could be the optimum method for meeting performance-improvement goals? Diebold hired USMotivation to research the issue and develop a plan. USMotivation's answer was D-ICE (Diebold Incentive Central Exchange), a comprehensive incentive management system designed to motivate every company employee. With D-ICE, the company could simultaneously run a multitude of programs targeting any employee level. The programs ranged from safety, suggestions, and attendance to outstanding account collection and sales.
The centrally administered, Intranet-enabled system was based on a redeemable point reward system. An online catalog provided qualifiers with more than 3,000 reward options, including Diebold logo products, travel, computers, golf clubs, and jewelry.
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