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EEA Job board for engagement, incentives, recognition, meetings, communications

New EEA Research Division Focuses on Effectiveness Studies and Program Design

EEA Launches Engagement Widget to Promote Referrals, Suggestions, and the IRR Field

EEA: Your Resource for the How of Stakeholder Capitalism

Appreciation at Work - Culture Toolkit for Solution Providers

Vrity Helps Brands See Themselves in the Mirror

Divercity Offers Branding and Marketing Support for Employee Resource Groups

EEA Launches Preferred Solution Provider Platform for One-Stop Shopping Experience

New Engagement Agency Service Focuses on Engagement Needs of Hospitals

CarltonOne Evergrow Targets SMB Market with an ESG Focus

TakPoints.com Employee Engagement App Targets Hospitals, SMB Market with Simplicity and Analytics

Engagement Agency: New Service Helps Establish SEC-Compliant Human Capital Reporting Strategies

EngageSoft Goal: Provide Powerful Assessment at an Affordable Cost

ProsperBridge Addresses Top Employee Stressor: Financial Insecurity

HCMetrix Powers Human Capital Management Reporting and Benchmarking

The myQuest Platform Aims to Activate Skills Through Micro Learning

Headversity: New App Helps Employees Address Mental Health Risks

Olumo Goes Beyond Surveys to Foster 2-Way Conversations

New Employee Survey Tracks Team Climate

iAspire Platform Develops and Connects Culture to Organizational Goals

Engagement Agency Brings BCAT Solution to Clients Seeking Updated Brand, Culture Platform

EEA Launches Engagement Agency Network to Help Scale Engagement

Free Organizational Assessment Tool Charts Path to a Better Business

Global Awards Catalog Uses AI to Power Brand Selection

WorkHuman Launches Free Employee Assessment Tool

Consulting Firm Buys ROIPro SaaS Measurement Platform

aSuggestion Offers Viral Suggestion System

Transcend Offers Engagement Platform Free for Six Months

Brand Media Coalition and 1-800FLOWERS.COM Launch Industry Surprise and Delight Gifting Platform

Xoxoday Empuls Engagement Platform Aims to Connect the Enterprise

LivingLens Powers Video to Enrich Customer and Employee Feedback

Motisha Aims to Power Engagement Across the Enterprise

New Employee App Targets Intrinsic Motivation

New App Aims to Connect Virtual Workforces

Ascent Custom Group Leadership Programs

BCAT Tool Aims to Address Brand-Culture Alignment

Coggno Online Training Portal Adds Short Course on Enterprise Engagement

Grosum Platform Yet Another Sign of Innovation From India

Performax360 Software Goal: Connect Assessment to Action

Motivational Maps Supports One-on-One Career Laddering and Development

Beyond360 Aims to Be First $1 Billion Employee & Customer Engagement Platform

Enterprise Engagement Performance Management ROI SaaS platform

Survey Platform Designed for Speed and Low Cost

New Brand and Diagnostic Technology

Worktango Launches Real-Time Feedback Tool

Applaudit Social Recognition Tool

Maritz Introduces Decision Sciences to Consumer Brand Loyalty

Solata: First Open-Source Engagement Portal Now Available to Solution Providers

theEMPLOYEEapp Mobile Engagement Solution

Ceridian and WorkAngel Announce Engagement/Wellness Solution

Pat on the Back Software Inspired by Experience

Aspire2Success: New Tool Addresses Employee-Manager Relationships

Expresit Connects Employees and Customers, Enhances Engagement

Haydle Enterprise Q&A Platform

CorporateRewards Pivots to Technology with WorkStride

Spark Collaboration: Stressing Social Interaction

Tolero Solutions: 'Success Through People'

theEMPLOYEEapp for Better Engagement Communications

EEA Job board for engagement, incentives, recognition, meetings, communications

jobsA new complimentary job posting board for both organizations and job seekers in the overall engagement field is now available for all areas of the engagement field, including experiential marketing, branded engagement, guerrilla/mobile, marketing, meetings and trade shows, promotions, incentives, and recognition, human capital management and analytics, etc.
 
To submit a posting: Links to job postings will be published on both RRN and its sister media platform, ESM at EnterpriseEngagement.org. All requests for confidentiality will be respected.
 
To respond to a confidential posting: Email Bruce Bolger at Bolger@TheICEE.orgEEA
 

Jobseekers

 
Incentive sales: Northeast-based motivated, experienced sales professional seeking new opportunities in the incentive and gifting industry for remote positions only. With over 12 years’ experience of growing sales in the Incentive Industry, I am ready to apply my skills in a sales leadership role with companies looking to expand in this vibrant and growing market. Ideal candidate for brands, fulfillment companies, and technology companies.
 
 
 
 

New EEA Research Division Focuses on Effectiveness Studies and Program Design

workersA collaboration of the Enterprise Engagement Alliance, Rick Garlick and Associates; Dr. Paul White and Appreciation at Work, and others committed to stakeholder engagement program design and measurement, the EEA research division supports efforts to measure stakeholder management effectiveness.

Founded by Leaders in Engagement Research
Who Can Benefit
 
A new research service uniquely focuses on helping organizations more effectively engage their stakeholders across the enterprise—customers, employees, supply chain and distribution partners, communities—consistent with the new European Union Corporate Sustainability Reporting Directive that brings stakeholder management reporting worldwide to an entirely new level of transparency.
 
The Enterprise Engagement Alliance engagement research service brings together experts in consumer and business research, organizational psychology, engagement program design and return on investment measurement specifically in employee, customer, distribution partner, and related engagement, as well as a methodology for calculating the costs of low customer, employee, or other stakeholder engagement, explains Bruce Bolger, EEA founder. 
 

Founded by Leaders in Engagement Research

 
The team and other resources available consist of business leaders with a combination of measurement, qualitative and quantitative analysis, organizational psychology, and statistical process controls frequently used in total quality management. The service also draws upon other independent experts in engagement services, based on client needs.
 
Founding research resources include Dr. Rick Garlick, who served as the Incentive Research Foundation Chief Research Advisor for five years, and who has held senior research positions for Gallup, J.D. Power, and Magid; Dr. Paul White, an organizational psychologist with extensive research experience, co-author of “5 Languages of Appreciation at Work,” which sells nearly 50,000 copies a year, and CEO of culture firm Appreciation at Work; and Dr. Jack J. Phillips, Founder and CEO of the ROI Institute.  Bruce Bolger, Founder of the EEA, received the Richard Ross award from SITE International for his early leadership role in engagement for the SITE Foundation, which developed research on measurement processes. He later helped founded the Forum for People Performance Management and Measurement at the Medill School of Journalism and Marketing Communications at Northwestern University that focused on research on the connection between customer, employee engagement and financial results.
 
Explains Garlick, “Despite my good fortune to have conducted research on all aspects of customer, channel partner, and employee engagement for leading organizations, I believe we are still at the frontier of measurement when it comes to the hundreds of billions spent on ad hoc efforts to engage people. Clearly something isn’t working, because despite all those expenditures, little has changed in terms of overall employee or customer engagement in decades.”
 
Writes Dr. White in a recently published a guest insight in the EEA’s RRN, Viewpoint: Recognition—It’s Time to Demonstrate the ROI, “Peer-to-peer recognition and now online gifting programs have become quite the rage in the past few years. Unfortunately, they are not the panacea for a positive workplace culture they are often purported to be, but rather the latest in a series of approaches that clearly have had little impact on overall employee engagement.” He says “it’s time for companies to demand that providers of engagement services demonstrate how they create value and what organizations on their need to do to ensure they derive measurable results.”
 

Who Can Benefit

 
Bolger says the service is designed for organizations and their solution providers seeking:
 
Independent evaluation: highly credible third-party analysis of the effectiveness of current incentive, reward, and recognition platforms, including: retention, referrals, sales, quality, safety, loyalty, or efforts to promote DEI (Diversity, Equity, and Inclusion) and ESG (Environmental, Stakeholder, Governance) processes.
 
Professional independent design: Return-on-investment-based design of incentive, recognition, loyalty, DEI, ESG programs to reduce turnover, cut costs, increase referrals, productivity, quality, in a highly measurable, auditable fashion, with optional RFPs and managed outsourcing as desired.
Cost of disengagement research: How much waste is your organization burying into the bottom line because of sub-optimal of engagement of employees, customers, distribution partners, or other key stakeholders. This new service can help you find out. 

Cost of disengagement analysis: How much waste is your organization burying into the bottom line because of sub-optimal engagement of employees, customers, distribution partners, or other key stakeholders. This new service can help you find out using methodologies validated by research and ISO human capital and people engagement standards. 

Independent research: authoritative market studies, white papers, surveys, based on customer needs with a built-in means to promote the results. When appropriate, the service includes helping organizations market the research through its media platforms.

 As appropriate, the service draws upon its extensive library of expert resources in all areas of engagement and ROI measurement, with transparent fees charged only when the EEA adds value.
 
For More Information
 
Bruce Bolger, Founder
Enterprise Engagement Alliance at TheEEA.org
914-591-7600, ext. 230
Bolger@TheEEA.org

ESM Is Published by The EEA: Your Source for Effective Stakeholder Management, Engagement, and Reporting


Through education, media, business development, advisory services, and outreach, the Enterprise Engagement Alliance supports professionals, educators, organizations, asset managers, investors, and engagement solution providers seeking a competitive advantage by profiting from a strategic and systematic approach to stakeholder engagement across the enterprise. Click here for details on all EEA and ESM media services.
 

 1. Professional Education on Stakeholder Management and Total Rewards


2. Media


3. Fully Integrated Business Development for Engagement and Total Rewards

 
Strategic Business Development for Stakeholder Management and Total Rewards solution providers, including Integrated blog, social media, and e-newsletter campaigns managed by content marketing experts.
 

4. Advisory Services for Organizations

 
Stakeholder Management Business Plans Human Capital Management, Metrics, and Corporate Sustainability Reporting for organizations, including ISO human capital certifications, and services for solution providers.
 

5. Outreach in the US and Around the World on Stakeholder Management and Total Rewards


The EEA promotes a strategic approach to people management and total rewards through its e-newsletters, web sites, and social media reaching 20,000 professionals a month and through other activities, such as:

EEA Launches Engagement Widget to Promote Referrals, Suggestions, and the IRR Field

Using the EEA Engagement Widget powered by INCENTCO, any size organization can now easily promote and reward referrals, suggestions, and feedback using a widget that can be embedded within minutes on any web or social media site, along with whatever incentives they wish to test to encourage engagement. The widget is available for free on a beta basis. Click here to download the widget to test on your web site at no cost during the beta period and then $25 per month during the charter period. 

An Open Source Referral and Feedback Widget to Promote Engagement
Designed to Connect With Any Rewards or Engagement Technology
A Simple Piece of Code on Web and Social Media Sites With a QR Code for Print
 
Refer, Rate, Suggest &EarnAs part of its effort to promote a strategic approach to stakeholder management and the more scientific use of rewards, the Enterprise Engagement Alliance has launched the EEA Engagement Widget. It is now easy for any size organization to almost immediately begin to reward and measure employee, customer, distribution partner or other referrals and suggestions. The widget uses a unique “open source” approach that provides useful benchmarking features; the ability for associations, media companies, agencies to create new revenue streams, value, and benchmarking tools for their communities, and to utilize virtually any reward platform of their choice anywhere in the world. 

Anyone can click here to download the widget to test on their web sites for free for three months until Feb. 1, 2023, after which it is $25 per month, plus optional rewards options, according to the EEA. To experience the widget, the EEA says, click here to refer this widget or any Enterprise Engagement Alliance service to anyone and to receive a concrete reward suited to the interests of the referrer should the referral materialize into a customer. 

According to the Enterprise Engagement Alliance statement, associations, media companies, agencies, or anyone seeking to create a community of organizations using the platform, can purchase a low-cost enterprise version. This enables their members, readers, or customers to let organizations create a new revenue opportunity as a reseller of the widget, enabling their communities to benchmark results against like organizations and benefit from people inclined to refer employees, customers, or other stakeholders. Enterprise customers can specify the available reward options, including their own. 
 

An Open Source Referral and Feedback Widget to Promote Engagement

 
According to the EEA, any organization can place the EEA Engagement Widget on their web sites, social media, and share a unique QR code in print to promote and reward customer, employee or other referrals, feedback, and suggestions--using the rewards that work best for the referral. Under the umbrella of the Enterprise Engagement Alliance outreach effort, the goal is to create a network effect enabling organizations to profit by promoting the use of the EEA Engagement Widget and providing an invaluable means to benchmark results against an aggregate of other organizations using the widget to identify which offers work best.
 
The EEA says its Engagement Widget offers an enterprise platform for associations, publishing companies, and other organizations of businesses that can benefit from referrals, offering a revenue share opportunity along with benchmarking capabilities within specific communities of users.
Starting now, organizations can create their own enterprise version of the EEA Engagement widget and  connect it to any front-end program management or catalog platform of their choice. Agencies, media companies, associations or anyone can offer EEA Engagement Widgets to their clients, readers, and members to create a new value proposition—the ability to easily promote and track referrals and suggestions within their own communities.
 
The widget comes with complete and ongoing information on effective engagement process design.
 

Designed to Connect With Any Rewards or Engagement Technology

 
Explains Gerry Wiatrowski, co-founder of INCENTCO, an Enterprise Engagement technology company that powers the EEA Engagement Widget, “The referral and suggestion widget aims to address a major untapped source of value creation in a way that companies can compare with the results of others, eventually even within the same industries and regions. This potentially enables organizations in similar industries to benefit from communities of people willing to refer. Even though our company has an Enterprise Engagement technology, the EEA Engagement Widget is completely neutral. Anyone with an engagement or reward technology can connect with it.”
 
Bruce Bolger, Founder of the EEA, says the  Engagement Widget is for:
1) Any type of organization from the smallest to the largest seeking to profit from referrals and suggestions.
2) For engagement, marketing, promotional, advisory firms, associations, media companies and others that seek to build networks of businesses in the same industry to benefit from the power of referrals for customers, employees, distribution partners, volunteers, or more.
3) Anyone who knows owners of organizations of any size seeking to profit from referrals and suggestions.
 
The EEA Engagement Widget is available in three versions, he adds.   
1) EEA Enterprise Engagement Widgets for larger organizations seeking customized features.
2) EEA Enterprise Engagement Agency widgets for advisory services firms and agencies providing marketing services for clients. 
3) Do It Yourself (DIY) EEA Engagement Widgets for small organizations.
 
“Of course,” says Bolger, “The Engagement Widget has a referral program for everyone on our sites. It will enable anyone to earn ongoing fees for recommending organizations that become users of the EEA Engagement Widget.
 

A Simple Piece of Code on Web and Social Media Sites With a QR Code for Print

 
Created by the Enterprise Engagement Alliance, and powered by INCENTCO technology, the EEA Engagement widget is an icon and piece of code anyone can easily place on their web sites and social media pages offering an easy way for anyone to refer an organization to a potential employee, customer, donor, and other stakeholders; make suggestions, and to test which rewards provide the most high-quality referrals and suggestions.  
 
Graphical user interfaceDescription automatically generated“The ability for companies to test and use their own preferred rewards approaches, including discounts and coupon offers, and whatever front-end program management platforms they prefer, and for so many to profit from this platform through referral fees we hope will create a free market of potential empirical research to truly find out what produces results,” says Bolger.
 
The widget is designed for businesses, not-for-profits, civic organizations, government offices seeking to tap the power of talent, customer and other referrals, feedback, and suggestions. Features include:
  • Test and compare different offers, including discounts or gift certificates for your own business, for name-brand gift cards or any reward platform you prefer.
  • Use the EEA Engagement Widget for any type of spot gifting for any occasion and track the value to your organization.
  • Starting in the second quarter of 2023, compare your results with an aggregate of other companies within a network, industry, or community.
  • Pay one low annual charter cost and for only the customization or rewards you use.
  • Agencies, media companies, and associations can earn ongoing referral fees for referring the EEA referral widget to your community or customers in a way that provides invaluable benchmarking benefits.

For More Information on Enterprise Solutions

Bruce Bolger, Founder
Enterprise Engagement Alliance 
Bolger@TheEEA.org
914-591-7600, ext. 230

EEA: Your Resource for the How of Stakeholder Capitalism

The EEAThe Enterprise Engagement Alliance provides complete resources for organizations seeking to move from talk to action on the implementation of Stakeholder Capitalism principles or for professionals in all areas of business seeking to gain a practical understanding of the theory, framework, implementation, and measurement process of stakeholder management and engagement.
 
Stakeholder Capitalism is about enhancing returns for investors by creating value for employees, customers, supply chain and distribution partners, communities, and the environment. The Enterprise Engagement Alliance may be the only organization in the world with a complete how-to guide to implementation.
 
Did you know that Stakeholder Capitalism has its roots in the implementation of Total Quality Management by early business innovators starting with W. Edward Deming in the 1950s? The EEA curriculum is based on decades of practical research and the same general principles embodied in the Annex SL framework of the International Organization for Standardization (ISO) calling for a CEO-led strategic and systematic approach to management that addresses the needs of all interested parties.
 
Founded in 2009 based on a decade of research linking employee and customer engagement to financial success, and well before ESG or Stakeholder Capitalism became topical, the Enterprise Engagement Alliance offers four practical ways to get started on the implementation process for the “S” of Environmental, Social, Governance (ESG), increasingly known as Stakeholder Capitalism.
 
The education program prepares professionals and organizations for the growing pressure for stakeholder management strategies and disclosures and the new European Union Corporate Responsibility Reporting directive, which requires disclosures on practices and metrics with customers, distribution partners, employees, and communities for all EU companies with 250 or more employees, and many that do business with them in the US.  
 
1. Free how-to webinars on the Enterprise Engagement YouTube channel with nearly 40 sessions targeted for all levels of business, including CEOs, boards, CFOs, executives in all areas of management in business, not-for-profits, and government. Click here for a comprehensive library to links on research and resources on all aspects of Stakeholder Capitalism implementation, and here for a deck that explains the field of stakeholder management and implementation to the marketing community.  
 
2. Two practical how-to books: Enterprise Engagement for CEOs, in its second edition, a 120-page quick-read for anyone seeking to understand the definition, framework, implementation process of Stakeholder Capitalism with a profile of five pioneers, and Enterprise Engagement: The Roadmap, in its fifth edition, a 325-page complete guide to implementation, including an overview of all the tactical elements from brand architecture to human capital management and ISO standards.
 
3. EEA membership for learning and certification. A complete learning and certification program that includes the above two books; nine webinars with nearly 40 experts on all aspects of implementation; and four additional books by pioneers R. Edward Freeman (The Power of One: Responsible Business Without Tradeoffs); Ralf Specht, (Building Corporate Soul); Alex Edmans, (Grow the Pie), Humanizing Human Capital: Invest in Your People for Optimal Business Returnsby Dr. Solange Charas and Stela Lupushor.
 
4. Customized training for boards, senior management, and your teams. The EEA provides executive training and a speakers bureau with experts in all areas of stakeholder management and implementation and promotes a highly participatory process to provide a more engaging and meaningful experience for attendees.

5. Free curriculum options for academics. The EEA has created a free lesson plan and course syllabus for single class, one-week, or full semester programs.
 
For More Information
Bruce Bolger, Founder
Enterprise Engagement Alliance at TheEEA.org
Bolger@TheEEA.org
914-591-7600, ext. 230.

Subscribe to ESM's weekly newsletter. 



 
1. Professional Education on Stakeholder Management and Total Rewards
2. Media 3. Fully Integrated Business Development for Engagement and Total Rewards
Strategic 
Business Development for Stakeholder Management and Total Rewards solution providers, including Integrated blog, social media, and e-newsletter campaigns managed by content marketing experts.
 
4. Advisory Services for Organizations

Stakeholder Management Business Plans Human Capital Management, Metrics, and Reporting for organizations, including ISO human capital certifications, and services for solution providers.
 
5. Outreach in the US and Around the World on Stakeholder Management and Total Rewards
The EEA promotes a strategic approach to people management and total rewards through its e-newsletters, web sites, and social media reaching 20,000 professionals a month and through other activities, such as:
 

Appreciation at Work - Culture Toolkit for Solution Providers

One of the world’s most recognized experts in culture offers a turnkey support service for human resources, marketing firms or professionals seeking to offer formal culture support services for their clients. Appreciation at Work is a Preferred Vendor in the Enterprise Engagement Alliance’s Engagement Agency support service. 
 
Paul WhiteDr. Paul White, and his company Appreciation at Work, is seeing increased demand at a time when companies all over the world are grappling with difficulties in hiring and retaining employees in the time of Covid. To meet the demand, Dr. White has decided to develop a formal affiliate program for human resources, marketing agencies, or other firms seeking to bring an effective, high-value service to their clients. 
 
The program includes training and certification, a set of surveys to benchmark and measure impact, and books to help front-line managers and, in fact, all employees fully understand the power of appreciation and the best ways to express it. 
 
Appreciation at Work offers organizations or departments of any size a simple, structured process to establishing a vibrant culture through a formal approach to appreciation. “Research and common sense confirm that feeling a sense of appreciation is a vital to motivation,” explains Dr. White. “The key is to bake appreciation into the very fabric of the organization to meaningfully promote the actions important for individual and organizational success.” 
 
The program has proven impact based on its track record. Over 500,000 copies of Appreciation at Work have been sold and used in 60 countries and are currently selling at a rate of 3,000 a week, with materials available in 23 languages. Over 300,000 employees have taken their online assessment tools providing invaluable aggregate data for benchmarking purposes. Over 1,000 certified facilitators use their resources worldwide, including about 200 affiliates. Appreciation at Work has been featured in over 300 publications and media interviews. 
 
Explains Bruce Bolger, Founder of the Enterprise Engagement Alliance and its Engagement Agency advisory service, “Culture is no longer a warm and fuzzy; it’s the foundation of an organization’s promise to stakeholders, be they customers, employees, supply chain and distribution partners, or communities. Appreciation at Work provides a formal system to help people across the world create and sustain cultures that optimize performance by addressing the key driver of satisfaction and performance: Appreciation.” 
 
Dr. White states, “Appreciation at Work achieves results by affirming the intrinsic value of every individual (regardless of their position in their organization) and trains advisors, leaders, and colleagues and professional affiliates how to relate to each employee as a person, not just as a worker, in order to turn culture and values into daily practices.” 
 

The Process

Distinguishes between ineffective employee recognition activities and authentic appreciation to drive sustainable behaviors.
Educates organizational leaders about the tangible benefits of positive workplace cultures and what’s necessary to achieve concrete results.
Identifies the unique ways each person desires to be shown appreciation at work and how that can translate into enhanced performance.
Provides turn-key training resources for employees at all levels, distributing the responsibility of communicating appreciation to both employees and supervisors, so that appreciation for what’s valued in an organization becomes baked into the value proposition. 
Develops positive, healthy communication between colleagues to enhance daily experiences whether in the office or online. 
Empowers individual employees to create healthy work relationships.
Generates ongoing opportunities for consultants for additional training and consulting engagements.
Creates a community of Appreciation at Work advisors who use the practices, books, and assessment tools to build a thriving enterprise helping other organizations enhance their cultures.
 

The Referral Partner Program 

Appreciation at Work is designed for management, human resources, or marketing and communications teams seeking to establish a clear culture based on integrating appreciation into their organizational process. The affiliate programs provide a highly effective and profitable business solution for advisors who can help organizations implement and maintain the culture-enhancement process using widely used Appreciation at Work tools, including a book and survey for benchmarking progress. 
 
Appreciation at Work affiliates are companies or individuals seeking to bring a formal culture development process to their clients based on principles that help optimize performance, retention, and willingness to recommend. As part of the program, Appreciation at Work affiliates receive complete training and certification that includes a business model and marketing support, according to Dr. White.
 
Affiliates retain 100% of the advisory fees they make through the implementation and maintenance of the process to monitor the level of Appreciation experienced in the workplace. An Appreciation at Work affiliate should understand organizational management principles; the role and economics of culture, and how to assess the level of appreciation and cultural clarity at an organization through information provided on its web site or human capital reporting.  
 

Types of Organizations Served

The Appreciation at Work process helps any type or size of organization or team, whether for-profit or not-for-profit, from Fortune 100 companies to regional and local small businesses. Appreciation at Work can be used at the corporate level or implemented within a specific department. 
 
The company has served tens of thousands of companies and organizations, and individuals at companies such as:
 
Ben & Jerry’s
Boeing
Caterpillar
John Deere
DIRECTV
Exxon Mobil
Ford Motor Company
Genentech
Holland America 
Microsoft
Nationwide Insurance
Nike
Starbucks
Samsung
PepsiCo / Lipton (Global)
Prudential Insurance
Thrivent Financial
And many more.
Plus: Over 750 colleges & universities use our resources

The company supports its affiliates with multiple services. 
 
Appreciation at Work provides a PDF and slide deck customizable with an affiliate’s logo to explain the program and use as a marketing tool.
The program includes a paid survey companies can use to identify each individual’s preferences for being shown appreciation.
Pre-training and post-training objective assessment is available to document the efficacy of the training provided.  
The tools and materials have a solid foundation of published research demonstrating their validity and practical applicability.
Resources have been developed for remote and hybrid employees, as well as for specific industries (e.g. medical settings, government agencies).
Social media support of the Appreciation at Work brand on Facebook, LinkedIn, Instagram, Twitter and YouTube.
Comprehensive web site with free additional resources to use with clients (videos, podcasts, articles). (www.appreciationatwork.com )
Access to order materials 24/7 through a customized online shopping cart.
Affiliate support provided 5 days / week to answer questions and assist in serving your clients well.
 

Referral Fee Structure

Appreciation at Work affiliates pay a one-time fee for the preparation and certification program, as well as marketing support on our Affiliate web page and through their Preferred Vendor program on the Enterprise Engagement Alliance EEXAdvisors.com marketplace.
Affiliates retain 100% of their consulting fees.
A referral fee of $100 will be paid to Affiliates for each additional Appreciation at Work affiliate they recruit to become a Certified Facilitator.
Affiliates may choose to be listed on the Appreciation at Work Affiliated Certified Facilitator website for a small annual fee (currently, $100) with their contact information for client referrals.
 
For More Information
Paul White, Ph.D.
President, Appreciation at Work
316-681-4431
paul@drpaulwhite.com


Master the “S” of Environmental, Social, Governance (ESG), A.k.a. Stakeholder Capitalism
 
The Enterprise Engagement Alliance at TheEEA.org is the world’s first and only organization that focuses on outreach, certification and training, and advisory services to help organizations achieve their goals by fostering the proactive involvement of all stakeholders. This includes customers, employees, distribution and supply chain partners, and communities, or anyone connected to an organization’s success.
 
Training and Thought Leadership 
  • Founded in 2008, the Enterprise Engagement Alliance provides outreach, learning and certification in Enterprise Engagement, an implementation process for the “S” or Social of Stakeholder Capitalism and Human Capital Management and measurement of engagement across the organization.
  • The Enterprise Engagement Alliance provides a training and certification program for business leaders, practitioners, and solution providers, as well as executive briefings and human capital gap analyses for senior leaders.
  • The EEA produces an education program for CFOs for the CFO.University training program on Human Capital Management.
  • Join the EEA to become a leader in the implementation of the “S” of ESG and Stakeholder Capitalism. 
EE for CEOsEngagement Digital Media and Marketplaces
Video Learning
The EEA Human Capital Management and ROI of Engagement YouTube channel features a growing library of 30- to 60-minute panel discussions with leading experts in all areas of engagement and total rewards.
 
EE RoadmapBooks
Enterprise Engagement Advisory Services 
The Engagement Agency helps:
  • Organizations of all types develop strategic Stakeholder Capitalism and Enterprise Engagement processes and human capital management and reporting strategies; conduct human capital gap analyses; design and implement strategic human capital management and reporting plans that address DEI (Diversity, Equity, and Inclusion), and assist with managed outsourcing of engagement products and services.
  • Human resources, sales and marketing solution providers profit from the emerging discipline of human capital management and ROI of engagement through training and marketing services.
  • Investors make sense of human capital reporting by public companies.
  • Buyers and sellers of companies in the engagement space or business owners or buyers who seek to account for human capital in their mergers and acquistions
For more information: Contact Bruce Bolger at Bolger@TheICEE.org or call 914-591-7600, ext. 230.
 
 

Vrity Helps Brands See Themselves in the Mirror

Co-founded by former Maritz Chief Data Analyst Jesse Wolfersberger, Vrity provides technology enabling companies to get a real-time view of how they are seen by consumers. 
 
Vrity
Vrity describes itself as a data company specializing in the measurement of brand values. Its patent-pending software uses machine learning to compile data from surveys, social media, news outlets and blogs to give a brand what the company claims is an unprecedented view at how consumers perceive them.
The company’s Values Return Index (VRI) scores a brand across 20 values categories, ranging from basic business and branding-level values, such as innovation, customer experience, and excitement, to larger societal issues such as equality, unity, and sustainability. 
 
“We believe brands have a role to play in making the world a better place and the ones that do the most will succeed financially,” explains Jesse Wolfersberger, CEO. “Today’s consumers want to buy from purpose-driven brands and will vote with their wallets for those companies. Doing good is good business.”
 
Jesse Wolfersberger
Wolfersberger believes “the relationship between businesses and their customers has never been more complex. For many people, a purchase is more than a transaction — it is a show of support for a brand that stands for something they believe in. When people find a company that shares their values, they buy more, pay more, and come back for more. Our research found that 74% of consumers said companies should make the world a better place. That’s the moral incentive for brands. The financial incentive might be even more compelling. That same survey found that 82% of consumers would pay more for a brand that shared their values – 43% said they would pay up to twice as much.” 
 
For More Information
Jesse Wolfersberger
CEO
Jesse@Vrity.com

Master the “S” of Environmental, Social, Governance (ESG), A.k.a. Stakeholder Capitalism
 
The Enterprise Engagement Alliance at TheEEA.org is the world’s first and only organization that focuses on outreach, certification and training, and advisory services to help organizations achieve their goals by fostering the proactive involvement of all stakeholders. This includes customers, employees, distribution and supply chain partners, and communities, or anyone connected to an organization’s success.
 
Training and Thought Leadership 
  • Founded in 2008, the Enterprise Engagement Alliance provides outreach, learning and certification in Enterprise Engagement, an implementation process for the “S” or Social of Stakeholder Capitalism and Human Capital Management and measurement of engagement across the organization.
  • The Enterprise Engagement Alliance provides a training and certification program for business leaders, practitioners, and solution providers, as well as executive briefings and human capital gap analyses for senior leaders.
  • The EEA produces an education program for CFOs for the CFO.University training program on Human Capital Management.
  • Join the EEA to become a leader in the implementation of the “S” of ESG and Stakeholder Capitalism. 
EE for CEOsEngagement Digital Media and Marketplaces
Video Learning
The EEA Human Capital Management and ROI of Engagement YouTube channel features a growing library of 30- to 60-minute panel discussions with leading experts in all areas of engagement and total rewards.
 
EE RoadmapBooks
Enterprise Engagement Advisory Services 
The Engagement Agency helps:
  • Organizations of all types develop strategic Stakeholder Capitalism and Enterprise Engagement processes and human capital management and reporting strategies; conduct human capital gap analyses; design and implement strategic human capital management and reporting plans that address DEI (Diversity, Equity, and Inclusion), and assist with managed outsourcing of engagement products and services.
  • Human resources, sales and marketing solution providers profit from the emerging discipline of human capital management and ROI of engagement through training and marketing services.
  • Investors make sense of human capital reporting by public companies.
  • Buyers and sellers of companies in the engagement space or business owners or buyers who seek to account for human capital in their mergers and acquistions
For more information: Contact Bruce Bolger at Bolger@TheICEE.org or call 914-591-7600, ext. 230.
 
 

Divercity Offers Branding and Marketing Support for Employee Resource Groups

Rufhaus Designs, a New Jersey women-owned marketing agency, has created a service specifically designed to support Employee Resource Groups in their branding and marketing efforts, with a focus on using minority-owned suppliers.

Divercity is a women-owned agency specifically focused on supporting the branding and communications requirements of Employee Resource Groups, says its founder, Jennifer Ruf of Rufhaus Designs, a consumer and business to business full-service marketing agency. 
 
DiverCityDivercity is a Preferred Vendor in the Engagement Agency’s managed outsourcing program, which helps organizations identify solution providers to address specific gaps in their human capital management plans. 
 
“Our agency provides complete solutions for branding, communications, promotional products, and other support for companies large and small,” says Ruf. “Why not provide those services to employee groups, which can benefit from having the same type of marketing and communications support to optimize their impact.”
 
She adds, “Our competitive pricing is designed to support the unique needs and budgets of Employee Resource Groups. We can provide complete support for the development of the group’s mission and goals and can provide almost any type of marketing support. Those services include: 
 
  • Brand Strategy
  • Design & Experience
  • Digital Marketing
  • Social Media Strategy
  • Web Development/SEO/SEM
  • Exhibit & Event Marketing
  • Promotional Products
Divercity encourages coming together to support Employee Resource Groups with strategic and tactical planning to ensure your group achieves its goals, says Ruf.  

 
For More Information
Bruce Bolger
Founder, The Engagement Agency
914-591-7600, ext. 230
Bolger@TheICEE.org


Master the “S” of Environmental, Social, Governance (ESG), A.k.a. Stakeholder Capitalism
 
The Enterprise Engagement Alliance at TheEEA.org is the world’s first and only organization that focuses on outreach, certification and training, and advisory services to help organizations achieve their goals by fostering the proactive involvement of all stakeholders. This includes customers, employees, distribution and supply chain partners, and communities, or anyone connected to an organization’s success.
 
Training and Thought Leadership 
  • Founded in 2008, the Enterprise Engagement Alliance provides outreach, learning and certification in Enterprise Engagement, an implementation process for the “S” or Social of Stakeholder Capitalism and Human Capital Management and measurement of engagement across the organization.
  • The Enterprise Engagement Alliance provides a training and certification program for business leaders, practitioners, and solution providers, as well as executive briefings and human capital gap analyses for senior leaders.
  • The EEA produces an education program for CFOs for the CFO.University training program on Human Capital Management.
  • Join the EEA to become a leader in the implementation of the “S” of ESG and Stakeholder Capitalism. 
EE for CEOsEngagement Digital Media and Marketplaces
Video Learning
The EEA Human Capital Management and ROI of Engagement YouTube channel features a growing library of 30- to 60-minute panel discussions with leading experts in all areas of engagement and total rewards.
 
EE RoadmapBooks
Enterprise Engagement Advisory Services 
The Engagement Agency helps:
  • Organizations of all types develop strategic Stakeholder Capitalism and Enterprise Engagement processes and human capital management and reporting strategies; conduct human capital gap analyses; design and implement strategic human capital management and reporting plans that address DEI (Diversity, Equity, and Inclusion), and assist with managed outsourcing of engagement products and services.
  • Human resources, sales and marketing solution providers profit from the emerging discipline of human capital management and ROI of engagement through training and marketing services.
  • Investors make sense of human capital reporting by public companies.
  • Buyers and sellers of companies in the engagement space or business owners or buyers who seek to account for human capital in their mergers and acquistions
For more information: Contact Bruce Bolger at Bolger@TheICEE.org or call 914-591-7600, ext. 230.
 

EEA Launches Preferred Solution Provider Platform for One-Stop Shopping Experience

Now entering their third years, the Enterprise Engagement Alliance’s Brand Media Coalition and EEXAdvisor.com resource and informative platforms have created a Preferred Vendor and Solution Provider program and managed outsourcing service offering promotional professionals and incentive, recognition, loyalty, and HR advisory services a seamless, expert information and resource shopping experience in all areas of Total Rewards and Engagement.  
 
The Enterprise Engagement Alliance Preferred Vendor and Solution Provider platform responds to the growing demand for a one-stop shopping experience to sort through: 1) the dizzying array of brands, gift cards and technologies for use in rewards, recognition, loyalty, and gifting programs, and 2) the dozen or more categories of engagement services from business operating systems, culture, and other services, to communications, innovation, Enterprise Engagement technologies, Diversity/Equity/Inclusion, and human capital analytics, etc. 

The service includes a complimentary help-desk for vendors, solution providers, and their end-user clients seeking research, information, and advisory services related to Total Rewards or sales and non-sales employee, channel, or community engagement program design, return-on-investment measurement, and human capital management, metrics, and reporting. The help desk is run by the Engagement Agency, the advisory service and managed outsourcing arm of the Enterprise Engagement Alliance.
 
Solution providers in promotions, incentives, and marketing focused on Total Rewards signing up for the free Brand Media Coalition program can enjoy no-cost concierge shopping service as well as access to research and learning on demand on all aspects of using brands, gift cards, and technologies in gifting, incentives, rewards, and recognition. They receive free e-newsletters with useful ideas and special offers from Preferred Vendors; access to a same-business-day service help desk that provides direct referrals to the information or and to multiple trusted vendors based on the client’s needs. They can also receive free basic listings in the BrandMediaCoalition.com marketplace to market their services.
 
Those seeking more advanced engagement services can sign up instead for the free EEXAdvisors.com program, which also provides information and resources on all aspects of Enterprise Engagement, the implementation process of the “S” of Environmental, Social, Governance (ESG), increasingly known as Stakeholder Capitalism. This provides the same help desk service; ongoing education, news, and ideas, and certification opportunities in human capital management and ROI of Engagement. EEXAdvisors.com advisors can also receive a free listing in the EEXAdvisors.com market.
 
The EEA's Engagement Agency help desk provides direct connections to a selection of EEA Preferred or other vendors based on the client’s needs as well as advisory services on program design, ROI measurement, and human capital management and reporting.
 
The Engagement Agency also assists solution providers with their own business development needs
 
Explains Bruce Bolger, Founder of the Enterprise Engagement Alliance and the Brand Media Coalition, “This service is the direct result of the increasing number of calls we’re getting from management who don’t have time to sort through so many solutions. Solution providers entering or expanding their services in the engagement field and their clients face a dizzying array of solutions and companies offering to help them, but all are limited by the specific solutions they sell. The Engagement Agency help desk and managed outsourcing service focuses on directing solution providers and their clients to the research, information, companies and solutions that can best help them achieve their goals. EEA Preferred Vendors help support the ongoing development of news, how-to information, Youtube shows, and other expertise that are necessary to expand the marketplace.”

Vendors, solution providers, and practitioners seeking additional educational expertise and professional support can join the Enterprise Engagement Alliance at TheEEA.org
Click here to join. 
 

Brand Media Coalition and Enterprise Engagement Preferred Vendor Categories


BrandMediaCoalition.com
The Brand Media Coalition provides Preferred Vendor solutions in each of these categories. Go to BrandMediaCoalition.com or email Bolger@TheICEE.org for concierge service.  
  • BMCMaster Fulfillment Companies
  • Food Gifts, Flowers
  • Housewares
  • Golf
  • Luxury
  • Event Gifting 
  • Outdoors
  • Technology
  • Master Fulfillment Companies Offering Client Support
  • Gift Cards
  • Electronics
  • Sunglasses 
  • Timepieces
  • Travel Gear
  • Travel Certificates and Points
  • And more.
 
EEXAdvisors.com Preferred Solution Provider Categories
Go to EEXAdvisors.com or email Bolger@TheICEE.org
  • Brand Alignment
  • Assessment
  • Business Operating Systems
  • Communications (Strategic, tactical)
  • Enterprise Engagement Technology
  • Incentive companies 
  • Loyalty
  • Health Care
  • Motivational, Hybrid, Digital Events
  • Recognition 
  • Total Rewards (Benefits, Personal Prosperity Assistants)
  • Human Capital Analytics
  • Human Capital Reporting
  • And more.
 
For More Information
Bruce Bolger
Founder, Enterprise Engagement Alliance
914-591-7600, ext. 230
Bolger@TheICEE.org


Master the “S” of Environmental, Social, Governance (ESG), A.k.a. Stakeholder Capitalism
 
The Enterprise Engagement Alliance at TheEEA.org is the world’s first and only organization that focuses on outreach, certification and training, and advisory services to help organizations achieve their goals by fostering the proactive involvement of all stakeholders. This includes customers, employees, distribution and supply chain partners, and communities, or anyone connected to an organization’s success.
 
Training and Thought Leadership 
  • Founded in 2008, the Enterprise Engagement Alliance provides outreach, learning and certification in Enterprise Engagement, an implementation process for the “S” or Social of Stakeholder Capitalism and Human Capital Management and measurement of engagement across the organization.
  • The Enterprise Engagement Alliance provides a training and certification program for business leaders, practitioners, and solution providers, as well as executive briefings and human capital gap analyses for senior leaders.
  • The EEA produces an education program for CFOs for the CFO.University training program on Human Capital Management.
  • Join the EEA to become a leader in the implementation of the “S” of ESG and Stakeholder Capitalism. 
EE for CEOsEngagement Digital Media and Marketplaces
Video Learning
The EEA Human Capital Management and ROI of Engagement YouTube channel features a growing library of 30- to 60-minute panel discussions with leading experts in all areas of engagement and total rewards.
 
EE RoadmapBooks
Enterprise Engagement Advisory Services 
The Engagement Agency helps:
  • Organizations of all types develop strategic Stakeholder Capitalism and Enterprise Engagement processes and human capital management and reporting strategies; conduct human capital gap analyses; design and implement strategic human capital management and reporting plans that address DEI (Diversity, Equity, and Inclusion), and assist with managed outsourcing of engagement products and services.
  • Human resources, sales and marketing solution providers profit from the emerging discipline of human capital management and ROI of engagement through training and marketing services.
  • Investors make sense of human capital reporting by public companies.
  • Buyers and sellers of companies in the engagement space or business owners or buyers who seek to account for human capital in their mergers and acquistions
For more information: Contact Bruce Bolger at Bolger@TheICEE.org or call 914-591-7600, ext. 230.
 

New Engagement Agency Service Focuses on Engagement Needs of Hospitals

To address the need for an ROI- and economic-based approach to human capital management in hospitals, including Diversity, Equity, and Inclusion (DEI), the Engagement Agency has launched a new service in alliance with Dr. Hieu Bui, a practicing radiologist, to help the health care industry cope with the growing surge in turnover. 
 
This new advisory service of the Engagement Agency helps health care systems that see human capital management and DEI as a business opportunity and as an investment to enhance organizational results, says Dr. Hieu Bui, a radiologist, data analyst and technology advisor, and Senior Advisor to the new practice. Effective engagement practices, he believes, can enhance “hospital quality, safety, and productivity by enhancing the effective recruitment and retention of talent and the willingness of staff to recommend other talent and of patients to recommend hospitals for elective procedures.” 
 
As a Fellow of the American College of Health Care Executives, Dr. Bui says he is passionate about the need to address the challenge of engagement, recruitment, and retention in health care, which will require a greater focus on DEI to meet the pressing demand for talent and supply chain partners. 
 
As part of its affiliation with Dr. Bui, the Engagement Agency offers health care clients:
 
•    A strategic and systematic framework for baking human capital management, including DEI, into the culture of an organization with a clear ROI using the same approach that was successful in enhancing quality manufacturing. 
•    Optimization of hospital performance by embedding human capital management, measurement, and ROI of engagement into all people processes. 
•    A process for measuring the return-on-investment of people, including human capital and DEI investments.
•    Assistance with developing meaningful human capital disclosures, including DEI. 
•    Managed outsourcing of engagement services and technologies to enhance human capital management and ROI of engagement, implementation, and measurement.
 
For More Information
Bruce Bolger
Founder, Engagement Agency 
914-591-7600, ext. 230
Bolger@TheICEE.org
 

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

CarltonOne Evergrow Targets SMB Market with an ESG Focus

CarltonOne Engagement, creator of the Power2Motivate enterprise engagement technology platform, has launched an “affordable small - and medium-sized business solution” that addresses the “S” and “E” of Environment, Social, and Governance management. The company says Evergrow offers a “multi-experience app that empowers change through personalized and engaging recognition, rewards, and incentives,” and plants trees based on performance points distributed.
 
CarltonOne Engagement, a leading provider of talent recognition and performance program technologies, has launched Evergrow," an AI-driven engagement solution that makes work mean more by boosting recognition, performance, wellness, and teamwork. Evergrow’s unique business model also directly funds the planting of millions of trees around the world, positively impacting communities and their local economies,” according to a company announcement.
 
Launched on Earth Day, CarltonOne announced the immediate funding of an additional 250,000 trees with Eden Reforestation Projects, its partner in the tree-planting initiative.

Evergrow
 
“We’re excited to launch this next-generation engagement solution at Evergrow.app,” says Rob Purdy, Founder and CEO of CarltonOne. “But our mission goes beyond just helping companies thrive. Companies are seeking new ways to make work mean more with purpose-driven social responsibility programs, and Evergrow turns every employee transaction into climate action by funding new native trees around the world. The more that members use Evergrow, the more trees are funded, the more CO2 is removed from the atmosphere. It’s a climate change movement powered by employee performance.” He says the company is funding the planting of a new tree every six seconds — and has already planted over 6 million trees in Kenya, Mozambique, Madagascar and Nepal. The goal is to fund 100 million trees a year by the end of 2022.  People can follow the progress on a tree tracker at Evergrow.app.”
 
Evergrow logoThe company says Evergrow is designed to make work more rewarding and meaningful through:
  • An intuitive performance recognition engine — Managers, employees, and team members can instantly and easily give awards with one-click recognition. Members earn badges for completing activities and reaching milestones.
  • AI-personalized rewards — The Evergrow reward marketplace uses the company’s Reward AI technology to personalize the collection of over 10 million fashion, beauty, gadgets, smart home? and appliance items, plus gift cards, hotel and flight deals, events and more.
  • Kart™ shop & save employee benefit — In addition to redeeming points, members can shop and save on over 100,000 items, including discounts of up to 65% off fashion, 50% off watches, and 25% off electronics, the company says. Kart™ also offers instant coupons for deals at local restaurants, coffee shops and retail stores, with savings extended to family members.
  • Activity & wellness — Employees can connect a fitness tracker (such as Fitbit or Apple Watch) and members can earn points and badges and join team or company wellness challenges.
  • Surveys, training & feedback — Businesses can track engagement and encourage feedback by creating surveys and rewarding training, certification, or meeting participation.
 
Explains Purdy, “Employees want to work for brands that are part of a bigger movement — like Evergrow’s tree-planting initiative. Evergrow will allow members to help fight climate change while also being part of positive change within their company, and together we are creating a global eco-action solution that delivers measurable impact.” 
 
The Evergrow tree-planting initiative is a partnership with Eden Restoration Projects, a not-for-profit that supports local communities to plant and protect new native forests in locations around the world. It says it uses ‘Employ to Plant’ methodology to benefit the members in the local communities where trees are planted. The goal is also to provide steady employment for impoverished people while addressing climate change as well. 
 
For More Information
Mike Love
Vice President, Sales 
905.477.3971 x 257
289.200.3536
mlove@power2motivate.com


Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

 

TakPoints.com Employee Engagement App Targets Hospitals, SMB Market with Simplicity and Analytics

Tak, which means thanks in Danish, was developed to address critical engagement and turnover issues in the healthcare field by making it easy for hospitals to measure and address key engagement levers with their diverse workforces. Gary Abram, the founder of TakPoints.com, says the same simplicity and measurability can work for any size and type of organization.
 
Tak was built out of a concrete need identified by Gary Abram, an experienced business executive who over the years also has served on various boards. In one such position, for a leading hospital, he says he clearly saw that engagement is a critical issue with a direct impact on quality of service, productivity, turnover, and willingness to recommend. 
 
Given the continually fast-paced environment of the hospital, what was needed, he felt, was an easy-to-deploy and customize platform accessible via smart phone to every manager and employee that addressed the key need to assess employee mood; share news about the organization and its people; and promote and reward behaviors to support critical organizational goals, including: retention; foster cohesiveness; willingness to recommend; safety and wellness; job-sharing—i.e., willingness to cover for colleagues; and patient satisfaction. 
 
When used in a properly designed program, Abram says, “engagement technology can have a direct impact on results—one hospital we have worked with decreased turnover in the first year it used the program,” he says. Abrams believes that technologies such as Tak will become essential in the new work-from-anywhere world to address key organizational issues as part of an overall program.
 
Elaborates Abram, “Used as part of a properly designed and implemented program that uses the technology as a platform to inform, collaborate, assess, encourage feedback can provide organizations a highly effective way to address:
Employee focus on the actions that count the most.
The willingness of employees to stay or refer other employees, customers, distribution partners, or volunteers.
Diversity, Equity, and Inclusion effectiveness. 
Ongoing innovation, collaboration, and learning. 
A focus on wellness and safety.  
 

A Clear ROI and Actionable Data 

“The concept behind Tak is to provide a high level of actionable analytics to help organizations promote the behaviors that lead to results,” explains Abram. “Data is captured and analyzed to provide insights on how to improve engagement and improve employee retention and satisfaction. Dashboards provide transparency into employee activities, peer-to-peer recognition, and engagement, which can be sorted by whatever demographic information is provided to ensure diversity inclusion. Dashboard alerts provide an opportunity for managers to engage employees early before engagement drops. Data integrates with employee evaluation platforms to improve employee feedback and shorten review periods,” explains Abram. Written in Java script, it can easily be placed as a widget on any web site or platform such as Teams, he adds.
 
As a business executive, Abram believes many executives overlook the clear ROI of focusing strategically on people. He cites the example of a hospital (identified by name to ESM but which could not be published), which engaged Täk to address a turnover rate of 21% among about 200 nurses, costing it over $1 million a year. The program,” he says,” contributed to a 10% increase employee engagement scores; a 5% reduction in nurse turnover in the first year, and a 4 star CMS (Centers for Medicare and Medicaid Services) rating, up from 3 stars previously. It improved to an ‘A’ grade rating on the Leapfrog Group from a ‘C’. This led to a one-year cost reduction, with a $665,000 return on investment, or more than 10 times the cost. The turnover pre-Täk was 21.4%; after the Täk program, 16.2%.”
 
As more boards and CEOs and CFOs understand the true ROI of these programs and the power of technology, Abram says, “we can expect significant growth in the engagement technology category. We aim to help the every-day business being overlooked by the power-players and help support advisory services in the hospital and other industry verticals seeking a sleek solution for hospitals and the SMB category.” 
 
Because of the importance of program design, Abram says, “We’ve joined the Enterprise Engagement Alliance and draw upon its Engagement Agency advisory sources and resources to provide our clients with real-time resources for ROI-based program design.”  
 
For More Information
Gary Abram
Founder
Takpoints.com
garyabram@comcast.net

[return to top]

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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Engagement Agency: New Service Helps Establish SEC-Compliant Human Capital Reporting Strategies

In light of the new Securities & Exchange Commission requirements for human capital disclosures, the Enterprise Engagement Alliance’s Engagement Agency has launched a new service to help organizations develop effective strategies and content for human capital disclosures and Corporate Responsibility Reports. 
 
Based on a new Securities & Exchange Commission requirement that US public companies disclose human capital resources practices and metrics material to their business, the Engagement Agency has launched the first known service to help organizations develop effective internal and external reporting strategies for public disclosures, according to Bruce Bolger, Founder of the Enterprise Engagement Alliance at TheEEA.org and its Engagement Agency advisory practice at EngagementAgency.net. The same services can be used by private equity firms that often follow SEC disclosure requirements, or any organization that believes it’s time to benefit from a human capital management reporting and disclosure strategy or the ability to measure the return on investment of engagement expenditures. These include such activities as incentive, recognition, loyalty, training, communications, and related engagement efforts. 

Human Capital Reporting Becomes a Strategic Decision

Explains Bruce Bolger, Founder of the Engagement Agency, “Because of the principles-based approach, the content of these disclosures is not so much a legal matter but a business decision as to how organizations seek to approach human capital and either integrate or distance the issue from its brand. Even more importantly, it’s an opportunity to identify an untapped opportunity for wealth creation by creating human capital dashboards linked to organizational goals that can turn a fixed people expense into a profit center. Therefore, it requires a combination not only of expertise in human capital management processes, metrics, and disclosures, but also in customer and talent brand marketing, as well as corporate communications. Very few organizations bring such a unique combination of expertise to the new task of human capital management strategics, metrics, and reporting.”  
 
Proxy season is coming up and about 3,600 companies now must determine what to do about the new disclosure requirement on human capital that is bound to be closely watched by ESG (Environmental, Social, Governance) investors, Bolger points out, adding, “While the private equity business is not required to follow these rules, most private equity firms closely follow SEC requirements, especially when they involved matters deemed to be ‘material.’” 
 

SEC to Business: People Truly Are an Asset 

Adds Bolger, “The SEC requirement for human capital disclosures provides confirmation that people are material to organizational success and that it’s time to apply a more rigorous analysis of people investments and return on investment to people management practices. Because almost no management receives training in this area, and because the attorneys and other advisors who help CEOs address these issues have equally little training, the Engagement Agency claims to provide a range of advisory expertise with experts in human capital management, marketing, business management and communications who can:
 
Inform management on the meaning, intent, and implications of the principles-based reporting requirements of the SEC rules. 
Help organizations develop an overall strategy framework for human capital external and internal reporting based on their current human capital management practices and future roadmap. 
Conduct a gap analysis to help organizations determine their current and ideal state for human capital reporting, and what’s needed to fill short- or long-term gaps.
Determination of what types of information should and can be disclosed without subjecting the company to competitive disadvantage. 
ROI analysis of current human capital management and engagement practices to determine the value of their contribution to the organization. 
Creation of strategic Corporate Responsibility Reports that address the needs of all stakeholders while protecting competitive advantages when possible. 
 
Explains Bolger, “By using a principles-based approach, the SEC actually raises the stakes for organizations in terms of disclosures. Insightful analysts knowledgeable about people management will be able to readily detect whether a company is sincere in its commitment to people and to measure their impact on the organization. CEOs will have to think very carefully about what they disclose, because that will become the benchmark against which they are held not only in the first year but in the years to come.”  
 
Bolger adds, “The SEC regulation does more than put pressure on CEOs and CFOs to analyze human capital analytics, it raises the red flag that as many as 80% of US organizations have no clear strategy for measuring the ROI and effectiveness of the 50% or more of annual expenses dedicated to people. Organizations using this new service not only will establish a reporting strategy that will be useful and effective with investors, customers, employees, the supply chain, communities and regulators but will also determine a human capital reporting strategy to drive better, more sustainable business outcomes.” 
 
For More Information
Bruce Bolger, Managing Director
Engagement Agency
Tel. 914-591-7600, ext. 230 
Bolger@TheICEE.org


Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

EngageSoft Goal: Provide Powerful Assessment at an Affordable Cost

A new engagement assessment platform says it provides a real-time, action-oriented approach to measuring engagement in a way that helps organizations address critical challenge areas. While the company currently focuses on clients in the Mideast, the platform is built in English and can be used anywhere, according to the founders.
 
Engagesoft aims to help organizations bring out the full potential of their employees and create the best work environment by providing deep visibility into employee engagement strengths and weaknesses to identify critical challenge areas and action plans with the best potential impact, says co-founder Tareq Tahboub in a company announcement.
 
Based in Jordan, EngageSoft is a SaaS model funded with pre-seed capital from investors in Saudi Arabia and Jordan. 
 
/Engagesoft LogoEngagesoft was founded by a team with backgrounds in software engineering, organizational psychology, and statistical analysis to tackle the challenge of creating an employee engagement
assessment and diagnostic platform to provide actionable insights for management.
 
The platform differentiates itself from traditional services that perform annual engagement surveys by its real-time, action-oriented approach to measuring engagement, according to the company. Engagesoft provides agile organizations with a pulse survey that gathers data on an on-going basis about the state of as well as drivers of engagement. The engagement survey results are presented on dashboards that are designed to provide business leaders with actionable engagement insights broken down by the various segments of employees. 
 
Additionally, the platform analyzes comments entered by employees and extracts alerts to make it easier for companies to take action when needed. Engagesoft features include: a pulse survey dispatcher, engagement heatmap analysis, employee lifecycle analysis, organizational chart analysis, employee exit analysis, employee comments analysis, diagnostic alerts, and other reports.
 
For More Information
Tareq Tahboub
Tareq@engagesoft.me
 

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to profit from the principles of Stakeholder Capitalism, enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
Learning and Certification: The Enterprise Engagement Alliance 2.0 education program, the only learning and certification platform for boards, executives, and managers seeking to understand the implementation principles of Stakeholder Capitalism, human capital management and measurement, and ROI of engagement. For more information, contact Bruce Bolger at Bolger@TheICEE.org or 914-591-7600, ext. 230. 

Resources: 
ESM at EnterpriseEngagement.org, an online trade publication founded in 2008 that features news, profiles, research, and more on the field of Enterprise Engagement, the implementation process for Stakeholder Engagement, and the EEXAdvisors.com buyer's guide and resource directory. This includes a comprehensive resource library on Stakeholder Capitalism, human capital management, measurement, and ROI of engagement. 

RRN at RewardsRecognitionNetwork.com, an online trade publication founded in 1996 that features news, profiles, research and more on rewards, recognition, gifting and brand media, and the Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. This features a comprehensive resource library on brand media, rewards, recognition, incentives, gifting and more.


The Enterprise Engagement Alliance Human Capital Management and ROI of Engagement Youtube channel featuring one-hour and 30-minute panel discussions with experts on multiple topics on Stakeholder Capitalism, Human Capital Management reporting and measurement, and engagement tactics. 
 
A CEO's Guide to Engagement Across the Enterprise cover
Books: 
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal human capital management, reporting, and ROI of engagement practices for themselves or their clients, including Brand Alignment audits for brands and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Services—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group focuses on helping organizations focused on people sell to the right buyer and on assisting engagement solution providers seeking an exit or merger. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheICEE.org, 914-591-7600, ext. 230.

ProsperBridge Addresses Top Employee Stressor: Financial Insecurity

This new employee benefit company aims to address a key cause of lower productivity and absenteeism—financial stress. While ProsperBridge offers a particular benefit to lower wage-scale employees, the founders aim to address the 800-pound gorilla in the room in almost any workforce—the challenges most people face managing their money, no matter how much they make. ProsperBridge also provides a unique professional opportunity for professionals in human resources or other small businesses that provide engagement services to clients. 
 
During his many years in financial services, ProsperBridge co-founder Jervis DiCicco says he learned one key lesson: a surprising number of people at all income levels have varying degrees of stress related to money simply because they don’t have the time, knowledge, or motivation to effectively manage it. There not only is a personal cost for financial stress but also a hefty price for employers to pay in terms of lost time and less engagement due to worries about personal matters.
 
Jervis DiCicco
To address the issue, ProsperBridge has created a unique combination of personal financial guidance, technology, and banking products to help employees at all levels set themselves on the path to greater financial health. Consider the statistics cited by company co-founder DiCicco to stress the benefits of his company’s services. 
 
78% of workers live paycheck-to-paycheck, according to a CareerBuilder survey in 2017. 
54% of American workers identify money as their primary source of stress, according to PwC Employee Financial Wellness Survey 2020 COVID-19 Update.
69% of Americans have less than $1,000 in savings accounts, reports a GOBankingRates Survey in 2019.
Financially stressed employees cost companies 29-39 days each year in lost productivity: Inside the Wallets of Working Americans report.
Just 15% of workers are confident in their ability to manage their money—A report from the
SHRM PaySolution/Money Network: Financial Literacy and the American Worker.
There is an increased preventable accident risk in financially stressed individuals. 
University of Pittsburgh study: The Price of Financial Precarity: Organizational Costs of Employees’ Financial Concerns.
 
Maggie DruckerDiCicco and co-founder Maggie Drucker say they have a passion for helping people access financial progress and have created a unique business model.  ProsperBridge provides a service designed to ensure transparent guidance and security to benefit people at every income level. The program includes: a Personal Prosperity Assistant (PPA) to establish and manage a financial plan based on each individual’s situation and goals; an interactive software platform that automatically gathers and organizes an individual’s monthly expenditures by category to establish and maintain a monthly budget and provide information on other financial needs, and a Capital Solutions suite that includes a bank account, a $2,000 credit line requiring no credit checks, and the ability to access additional emergency interest-free loans.
 

The Monthly Financial Progress Meeting

Foundational to the program, explains DiCicco, is the Personal Prosperity Assistant, who meets with each employee in scheduled monthly meetings during the workday. “It’s like having a personal CFO. This is not a call center; it’s a one-on-one relationship. Our PPAs are not financial advisors and they do not sell products, their job is to understand the situation and needs of each employee, which is in turn shared with our high-level back office team with the advanced experience to seek the best solution.” The pre-set monthly schedule during the workday is critical to success, DiCicco underlines.
 
ProsperBridgeThe employee onboarding process starts with a 19-question, five-minute survey to assess each person’s current situation, challenges, and concerns to establish a prioritized plan. Issues could involve paying off credit cards; saving for college; supporting a sick family member; getting one’s legal affairs in order, such as wills and powers of attorney; obtaining the right insurance; establishing a savings plan, etc. Says DiCicco, “Based on the needs of employees for specific support, we help them optimize their existing resources, bring additional solutions to the table, and direct them to external resources when necessary. Our PPAs do not receive any commissions, so they have no incentive but to guide each employee in the right direction for their needs.”
 
Unlike the benefits representatives at open-enrollment time, “Our people serve as trusted advisors, not salespeople, which helps make employees feel more comfortable.” PPAs are not financial advisors, they are empathetic information gatherers and sharers of information, DiCicco explains. It’s an ideal position, he says, for human resources professionals or other providers of services to human resources departments who enjoy helping people solve problems. 
 
The PPAs also take a load off the human resources personnel of their clients, DiCicco points out, because they help each participant select and utilize the benefits offered by their employer and take advantage of the options that make sense for their needs.  “This helps organizations maximize engagement in their benefits plans while reducing the amount of time the HR staff needs to get involved.” 
 
All activities are managed through a customer relationship management system to ensure that each PPA is meeting the company’s service level goals and that all employee preferences and issues are securely accessible to the PPA for each meeting. 
 
DiCicco says PPAs are guides who serve as a go-between with employees and ProsperBridge’s back-office experts who provide specific recommendations. “Our PPAs, assigned to specific employees, are trained to use our software platforms and to have a basic understanding of the variety of challenges people face. But they are really there to empathetically gather and share information based on recommendations from our team of experts.” The PPA role, he points out, is an ideal position for retired or others from human resources, customer service, education--in other words, people who like to work with people. 
 

Financial Management and Budgeting

The technology that ties the system together is the secure online financial aggregation software platform, equipped, DiCicco says, with military-grade security which each employee can set up using a secure process that does not store any of their account log-in information or social security numbers. The platform, known as MyBlocks, automatically captures income and expenses and organizes them by category that the employee can re-categorize as needed and monitor on a dashboard so they can continually track cashflow in real time. This platform enables employees to easily visualize their current financial situation at any time as well as set up budgets, savings, and other goals they can monitor and review with their PPA each month. “If an employee has a particular savings goal, he or she can discuss with the PPA steps they can take to stay or get back on track,” explains DiCicco. 
 
The program also enables the PPA to suggest possible ways to save money, such as combining home and auto insurance, or making sure to carefully review healthcare options when the policies are up for renewal. “You’d be surprised how many people fail to take the basic step each year of reviewing their insurance policies to make sure they are getting the best value.” The PPAs also help employees evaluate choices related to car leases, life insurance, or supplemental disability insurance, for instance. “We want to make sure that people are protected from security-threatening life incidents,” DiCicco explains. 
 
For employees receiving outside advice, the PPAs can act as advocate. “If the PPA hears that an employee is putting too much money into one product, such as Bitcoins or a high-commission investment, he or she can help inform the employee about the need for diversification and help the employee understand alternatives.”
 

A Capital Solutions Suite

The ProsperBridge platform includes a banking and credit solution particularly designed for employees living paycheck-to-paycheck, many of whom may not have bank accounts or credit cards. This includes a savings account and a credit line of $2,000 designed to provide an alternative to costly payday loans. Without need for a credit check, employees can access the money at 8% interest, which is automatically paid back through payroll deductions. 
 
“This benefit is particularly valuable for the many employees who don’t have bank accounts or access to credit. In fact, those that use the short-term loan will automatically establish or improve their credit score because the money is paid back automatically,” DiCicco points out. 
 
Employees can also use the service to automatically withdraw money from their paychecks to allocate for savings. 
 
For emergencies, employees can borrow up to $2,500 interest free and even skip a payment using the employer’s Community Impact Loan. Once paid back, the money is available to other employees facing personal emergencies. The employer can set aside money to fund the emergency fund program and employees can contribute directly from payroll as well—anyone who contributes receives a tax deduction just as they would for donating to any other charity.
 
DiCicco says that the entire ProsperBridge program costs less than $30 per employee per month based on an annual program and that organizations can opt out at any time. The minimum is 50 participating employees per company. “’The No. 1 issue with any benefits program is adoption and engagement,” concludes DiCicco. “That’s why our program includes a monthly scheduled meeting with our PPAs during office hours. Having a scheduled program is critical to success.” 
 
For More Information
Jervis DiCicco
303-954-4355
jervisd@prosperbridge.org


Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to profit from the principles of Stakeholder Capitalism, enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
Learning and Certification: The Enterprise Engagement Alliance 2.0 education program, the only learning and certification platform for boards, executives, and managers seeking to understand the implementation principles of Stakeholder Capitalism, human capital management and measurement, and ROI of engagement. For more information, contact Bruce Bolger at Bolger@TheICEE.org or 914-591-7600, ext. 230. 

Resources: 
ESM at EnterpriseEngagement.org, an online trade publication founded in 2008 that features news, profiles, research, and more on the field of Enterprise Engagement, the implementation process for Stakeholder Engagement, and the EEXAdvisors.com buyer's guide and resource directory. This includes a comprehensive resource library on Stakeholder Capitalism, human capital management, measurement, and ROI of engagement. 

RRN at RewardsRecognitionNetwork.com, an online trade publication founded in 1996 that features news, profiles, research and more on rewards, recognition, gifting and brand media, and the Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. This features a comprehensive resource library on brand media, rewards, recognition, incentives, gifting and more.


The Enterprise Engagement Alliance Human Capital Management and ROI of Engagement Youtube channel featuring one-hour and 30-minute panel discussions with experts on multiple topics on Stakeholder Capitalism, Human Capital Management reporting and measurement, and engagement tactics. 
 
A CEO's Guide to Engagement Across the Enterprise cover
Books: 
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal human capital management, reporting, and ROI of engagement practices for themselves or their clients, including Brand Alignment audits for brands and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Services—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group focuses on helping organizations focused on people sell to the right buyer and on assisting engagement solution providers seeking an exit or merger. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheICEE.org, 914-591-7600, ext. 230.

HCMetrix Powers Human Capital Management Reporting and Benchmarking

A new platform from HCMoneyball™ helps organizations rapidly manage and track human capital information to drive better decision-making and effective internal and external reporting consistent with ISO 30414 human capital standards.
 
HCMetrixThe HCMetrix™ SaaS (Software as a Service)-based human capital analytics and benchmarking platform is the only fully configurable means of integrating human capital with financial information in one solution to drive better decision-making and manage reporting and disclosures, according to Dr. Solange Charas, founder of HCMoneyball.
 
HCMetrix supports CEOs and other senior management, mergers and acquisitions professionals, ISO 30414 practitioners and other professionals to track, analyze and report on key human capital metrics, trends, and performance indicators, and how they link to financial performance. 
 
“We are at the beginning of a new era related to applying insights from human capital analytics," says Dr. Charas. “Based on decades of academic research, the idea of standard approaches or 'algorithms' to calculate key human capital financial ratios is being more readily adopted by the practitioners community. Standardized algorithms have recently been showcased by ISO (International Organization for Standardization), and human capital disclosures are now required by the US Securities & Exchange Commission and recommended by such organizations as the World Economic Forum. This means that organizations will have compelling reasons to calculate their human capital performance consistent with reporting requirements, be able to reliably benchmark their performance against standardized data and communicate to stakeholders and employees in a common measurement language. These standard algorithms power the HCMetrix™ platform. Most importantly, beyond disclosure requirements, it is just good business to gain insights about the effectiveness of human capital investments as a driver of business outcomes,” she explains. 
 
CEO’s are missing an important management tool if they or their CFOs or CHROs (chief human capital officers) are not calculating human capital analytics, Dr. Charas asserts. “These metrics are inextricably tied to EBITDA performance (earnings before income tax, depreciation, and amortization. For most labor-intensive organizations, human capital costs can be 60% or more of total operating expenses. As human capital expenses rise, the leveragability of human capital efficiencies becomes even more critical. C-suite executives now have a way to instantly calculate, monitor and create visual representations of human capital and corporate financial performance so they can make informed decisions to optimize business outcomes.” 
 

Analytics-Based Decisions

The HCMetrix platform is designed to provide senior management the key human capital information they need to:
• Track, benchmark. and correlate human capital measures to financial performance data.
• Understand efficiencies of HR programs.
• Forecast performance based on human capital performance trends
• Calculate return-on-investment of people programs and correlate this to corporate financial performance. 
 
The HCMetrix™ platform makes it easy to visualize trends, correlate these to financial indicators and identify potential opportunities and risks, Dr. Charas points out. The platform allows the user, with simple “drag and drop” functionality, the ability to visually represent the relationship between financial indicators (revenue, expense, EBITDA, etc.) and human capital performance (HCROI--human capital return on investment; HEVA--human economic value add; HCVA--human capital value add; HCMV--human capital market value; attrition, retention, productivity, job mobility, diversity, equity, etc.) In addition, the equity capability allows for companies to track and monitor performance in a variety of areas to understand performance against social justice initiatives; for instance, equity in ethnic, race, and gender categories. The ISO capability allows users to create ISO 30414 human capital conforming reports with a click of the mouse, she says.
 
“Most organizations consider human resources an expense issue—money spent and treated as a sunk cost. What is unique about our platform is that it is the only solution that allows organizations to track human capital as they would inventory, plant and equipment, cash, accounts receivable and more. It’s time we measured the return on investment in human capital rather than thinking about it as a sunk cost or necessary evil. Moreover, recent research indicates that 90% of a company’s value is intangible assets. Since the SEC now considers human capital an intangible asset, it is critical that organizations understand the performance of this specific intangible asset,” Dr. Charas says.
 

A Better Platform for Decision-Making 

Dr. Charas says “it’s tempting for a CEO or CFO to look at the revenue-per-employee statistic and conclude that the best way to improve it is to cut headcount.” But when correlated against other key data, such as HCROI (Human Capital Return on Investment), Human Capital Value Add, retention, attrition, mobility and other performance indicators, the dangers of that way of thinking are exposed. HCMetrix™ allows the user to better understand the relationships between human capital and financial outcomes and avoid making decisions based on faulty assumptions.”
 
The company’s HCMetrix™ database is already populated with the key financial data of all public companies filing with the SEC, and is being expanded to include public and private companies worldwide for benchmarking purposes, says Joseph Olewitz, Chief Revenue Officer and Client Satisfaction Officer. “Organizations can benchmark themselves against multiple types of organizations and can easily create custom reports to facilitate analyses using the platform,” he explains.
 
Dr. Charas believes the platform provides a valuable tool for human resources management seeking to demonstrate the value of their people investments to the organization. “This information enhances HR’s credibility in the organization by demonstrating an understanding of the financial impact of HR programs, and managing to the numbers and demonstrating returns on human capital investments.”
 
According to Olewitz, the company helps with initial setup and provides support as part of the license fee. The simple onboarding process requires uploading existing data (in the aggregate). “Subscribers are using the platform for analytics, benchmarking and forecasting within ten days. The annual cost is typically less than the cost of one-half of the salary of a data analyst performing the same tasks, and the results are instantaneous, far more detailed, and augmented by benchmarked data. Based on the functionality requested, annual fees vary. We offer the solution in Australia, Europe, India, South America, and the Middle East with local staff on-the-ground.”
 
For most functions in the organization (manufacturing, marketing, finance, sales, operations, fulfilment, etc.), decisions are based on careful analytics and forecasts,” says Dr. Charas. “In HR, this is rarely done.  Most HR decisions are based on either ‘best practices’ that have worked in other firms, or ‘this is how we’ve always done it,’ or even worse, a ‘gut sense or intuition,’ which has the potential of increasing inefficiencies in the HR area. It’s time for HR professionals to use data-driven, evidence-based approaches.”
 
For More Information
Joseph Olewitz
Chief Revenue Officer
jolewitz@hcmoneyball.com
hcmoneyball.com

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

The myQuest Platform Aims to Activate Skills Through Micro Learning

A six-year-old SaaS-based micro-learning platform is designed to make it easy for organizations to rapidly spin up relevant, engaging learning on any subject. 
 
Edan Kertis
The myQuest learning platform uses an action-based learning strategy “to help bridge the gap between corporate training and real work outcomes,” according to the company. “With myQuest, employees don’t just ‘consume content’ but actively use it in their day-to-day work lives.” The company was founded by Edan Kertis, who before that launched and later sold a company that provides software to support orthopedic surgeons.
 
Based on a demo, the application makes it easy to break up any learning topic into missions or episodes that can include video or text content; quizzes; the ability to share results or ask questions of colleagues. Participants can earn points based on their test results and participation. Click here to request a demo. The company’s new coaching bot enables employees to select a topic and identify someone in the organization who can help with an issue.
 
“Unlike one-size-fits-all training solutions, myQuest delivers learning through meaningful journeys that are personalized and contextualized so that they are tailored to employee needs,” the company claims. The platform is designed to make it easy for any size organization to create any type of training using whatever digital, video, or other materials it has on hand easily and quickly following a step-by-step wizard.
 
The company claims that its “action-based learning approach results in higher completion rates, tangible learning outcomes, and return on investment.” The platform reportedly gives employees a training experience that taps into the benefits of face-to-face knowledge sharing and collaborative learning and uses personal coaching and peer learning to increase engagement and motivation and create long-term results. The company says that the platform combines science and analytics to enhance the speed and effectiveness of learning and that the reporting dashboard provides the information needed to track, modify, and improve training on the fly.
 
By breaking content into small, digestible pieces, employees stay focused and engaged, the company claims. The platform incorporates activities, feedback, and gamification to give engagement and completion rates that are twenty times higher than the market average learning management platform, the company states. The platform’s template-driven approach is designed to make it easy for subject matter experts to easily create content for learning and to share their knowledge with peers across the enterprise.  
 
For More Information
Edan Kertis, Founder
edan@myquest.co
[return to top]

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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Headversity: New App Helps Employees Address Mental Health Risks

Facing the combined stress of the Covid-19 crisis and severe economic downturn, employees are at greater risk for mental health issues. Designed by psychologists, this SaaS (Software as a Service)-based application is designed to help employees not only address potential issues but to lessen the chances of their becoming a crisis.
 
HeadversityHeadversity enables organizations to put the mental health and performance of employees back into their hands, according to the Calgary, AB-based company. Reportedly rooted in neuroscience, psychiatry, and performance psychology, Headversity is designed to deliver vital resilience skill training to help employees think, feel, and be better, rain or shine, according to the company.
 
Headversity is a workplace mental health and resilience SaaS platform th.at’s built for the modern workforce, the company says. Like a personalized resilience trainer in your pocket, Headversity was created to enable organizations to put the mental health and performance of employees back into their hands. 
 
The company recently announced that it has partnered with Cowan Insurance Group, a Canadian-owned and operated, independent insurance brokerage and consulting operation, to bring the Headversity solution to Cowan’s clients in the world of retirement, group benefits, disability management, and international benefits programs for employee groups. 
 
The company believes that mental health is an “echo pandemic” threatening to be more devastating than the physical implications of Covid-19, says Lianne Clarke, Practice Lead, Vice President, Wellness and Disability Solutions, Cowan Insurance Group. She says that “Mental health accounts for 20-25% of all short-term disability claims and a third of long-term disability claims...As everyone is trying to navigate these difficult times, employers are looking for more mental health support options for their employees. While employee and family assistance programs (EFAP) and online cognitive behavioural therapy (CBT) are great resources, building overall resilience and a proactive approach to mental health is an area currently lacking in the benefits space.” Headversity’s workplace mental health and resilience platform is designed to provide employees access to training and tools to help build their resilience, level up their mental game and overcome life’s challenges. 
 
Headversity CEO, Dr. Ryan Todd, says: “Proactive mental health is so important in today’s workplace, yet it’s not yet given the same level of support as areas like telehealth, EAPs (Employee Assistance Programs) or EFAPs (Emergency Food Assistance Programs. As a psychiatrist, I’ve experienced the bottleneck of a broken mental health system, largely because intervention is happening too late, when people are ill, incapacitated, experiencing burnout, and/or are on short/long-term disability. The system is backlogged because intervention didn’t happen earlier, and that’s where Headversity originated. We built our platform to give employees skills and tools they can experience, literally taking mental health into their own hands, to get them ahead of the many adversities they face and build foundational resilience.” 

Click here to view a video about the app. 
 
For More Information
Steven Gramlich
Chief Marketing Officer, Headversity 
steven@headversity.com
headversity.com

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

 

Olumo Goes Beyond Surveys to Foster 2-Way Conversations

This company’s unique approach is designed to create engagement with employees through anonymous two-way conversations, not just surveys, according to its creator, Robert Brown. This approach, he says, “allows us to ask qualifying questions and engage in deep conversations that take us from a 50,000-foot survey response to an understanding of the root cause of the issues people are experiencing.” He says the platform recently helped one organization significantly increase its Employee Net Promoter Score (ENPS) despite the pandemic and resulting layoffs because of enhanced communication and understanding.
 
OlumoOlumo is a Workplace Experience platform that offers a systematic approach to driving business results through human analytics that includes a unique, anonymous communication methodology to get to the heart of employee views. Based on the application of design thinking to employee assessment, the company developed a process it calls L.E.A.P. (for Listen, Engagement, take Action, and measure Progress.) Olumo engages your people by asking questions surrounding 56 key relationship metrics developed by organizational psychologists.  Employees receive a single randomized text each week with a single question, with no app to install. 
 
Olumo rolls the responses up into a dashboard that pinpoints areas of concern and enables the administrator to use an anonymous platform for two-way communications with respondents to get at the heart of the issues identified in the conversations. This provides employees the opportunity to provide specific input while controlling their anonymity. “These deep conversations help companies to get to the root cause of a problem.” 
 
OlumoThere are 12 core experience categories, including:  Alignment, Diversity & Inclusion, Well Being, and even Risk Mitigation. Risk Mitigation, he points out, “helps organizations quickly identify risks that could lead to legal action, such as mistreatment of employees, customers, or vendors.” 
 
Brown believes that “if organizations address the issues that come out of these ongoing conversations, they can actually improve engagement, even in difficult times. By enabling employees to voice their concerns and by directly addressing them, one of our clients was able to increase its Employee Net Promotor Scores (ENPS) from 65 to 85,” he asserts, “even during a period of layoffs due to the pandemic.” 
 
Brown adds, “Olumo helps you to truly understand your people and the experience that they are having with your organization. These crucial conversations help your people to feel heard, to have a sense that their opinion is important to the organization, and to feel that the organization cares enough to listen and respond.”
 
For More Information
Robert Brown
Olumo.com
Tel. 801-918-8555
robert@olumo.com
 

 

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

New Employee Survey Tracks Team Climate

This new low-cost survey platform from the UK and available worldwide enables organizations to pinpoint the key areas of engagement and capability they need to address to improve performance.
 
PCSPerformance Climate System (PCS) is an online survey that provides a simple, powerful analysis of team and leadership performance and wellbeing to help organizations make better decisions, according to David Chamberlain, Director of the company located in Exeter, UK. The platform is designed to help organizations rapidly diagnose gaps in key areas of engagement and other people factors that can help prescribe solutions.
 
Based on academic research and processes used by organisations in over 20 countries, the unique PCS model measures ‘team climate,’ Chamberlain says. “If the well-known term ‘culture’ describes the values and behaviours of an organization as a whole, ‘team climate’ describes the environment or mood of each individual team.”  
 
He continues, “Team Climate is a well-documented and academically recognized model and is based on a wealth of research by some of the foremost academics in psychology and organizational development. Research shows that leadership can be the most significant factor in creating, sustaining or changing the climate of a team—and that team climate has a significant impact on team performance. Measuring team climate objectively is where PCS comes in.” 
 
The PCS model is based on measuring six key segments critical to team and leadership performance: Goals, Roles, Processes, Adaptability, Connection and Resilience.  Once a PCS campaign is set up, the team and leader are invited to complete a simple online survey that includes a combination of quantitative and qualitative questions. 
 
When completed, the interactive PCS report provides climate scores in each of the six key segments, broken down into a further 18 focus areas. By clicking on each focus area of the interactive report, customers can access advice and practical suggestions on how to improve the climate score in that section, Chamberlain adds.
 
PCS campaigns are set up in the dashboard, which gives customers the ability to manage campaigns, monitor progress and compare and contrast team results over time and across their organization. 
 
Chamberlain says PCS provides the framework, the data, and the solutions to structure, inform and track development work, improving leadership capability and team performance. “By developing leadership capability and helping leaders to optimize team climate, organizations can create happier, more engaged teams, increasing productivity and wellbeing and reducing sickness and staff turnover.” 
 
For More Information
 
Dave Chamberlain, Director
Tel. (UK) 44 (0) 1392 262231
info@performanceclimatesystem.com
www.performanceclimatesystem.com 

[return to top]

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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iAspire Platform Develops and Connects Culture to Organizational Goals

iAspire is designed to help organizations make culture a measurable competitive advantage, according to Jason Cochran, the company’s co-founder. He claims that his company offers the first human development platform “that transforms an organization’s values into ongoing micro-coaching and employee experiences to engage, develop and retain talent--leaders included. The end-result is a clear, scalable culture strategy executed by our software solution that aligns daily behaviors and activities to core values and ultimately connects the dots between your culture and measurable business outcomes using our impact economies.”
 
CochranHow is this accomplished? “It’s as easy as 1-2-3,” Cochran explains. “First we clarify your culture strategy. This includes entering your core values into the system and clarifying how they will be measured. Next you select your monthly/quarterly organizational culture themes on the culture calendar to match your desired rhythm. Lastly, you let the iAspire Culture Assistant deliver the right messages, to the right people, at the right time via text/email and automatically measure culture-centric behavior and impacts along the way.”
 
Unlike other employee apps based on bring people to a home page, iAspire pushes out customized messaging. “This is valuable because it is proven to help people contribute sooner, add more value, and make a longer-lasting impact.”
 
According to Cochran, a highly aligned culture can have clear benefits, including:
30% higher customer satisfaction levels
26% less employee turnover 
100% more unsolicited employment applications 
20% less absenteeism 
15% greater employee productivity
 
A highly developed culture doesn’t just happen, Cochran says. “A healthy culture requires an intentional, continuous focus on developing people throughout the employee lifecycle consistent with the values of the organization to experience the benefits: from onboarding into the culture, to achieving their most important goals, to performance reviews, to leadership development, and providing coaching to help them grow holistically in whatever areas of their lives is important.”
 
Cochran says the company “has taken the best practices in leadership and organization health and infused them into a technology-enabled, zero-friction program that executives can use to create and sustain a healthy culture in their organizations. Executives set (and always control) the direction, but we do all the heavy lifting of implementation and execution. There is no need to hire/pay for an army of consultants anymore.”
 
For More Information
Jason Cochran
jason.cochran@dulead.com
Tel. 765-409-4522 
iaspire.io

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

Engagement Agency Brings BCAT Solution to Clients Seeking Updated Brand, Culture Platform

The BCAT process can help an organization update its brand and culture within a matter of days using a combination of proven consensus-building tools and a unique technology to measure alignment.
 
“Any organization seeking to implement a strategic and systematic approach to human capital management and ROI of engagement needs to start with a clear, strategic and consensus-based brand and culture to cascade across all stakeholders,” says Bruce Bolger, founder of The Engagement Agency, a new service that helps connect organizations with appropriate engagement solutions. The Engagement Agency is incorporating the BCAT methodology into its new human capital management support service to offer solution providers and their clients a rapid and effective way to address the fundamental need to have a clear brand and culture before undertaking any engagement process. 
 
BCAT is a leading supplier of a brand, culture, and team alignment process that helps organizations efficiently and rapidly create alignment in almost any type of team for any type of reason, including new product launches, special research and development efforts, entertainment productions, etc. Explains Al Cini, BCAT founder, “Having a formal process for fostering alignment in any group helps improve performance and efficiencies as well as experiences by having everyone singing from the same song sheet. This process can be applied to the development of the organization’s brand and culture principles or to the deployment of any ad hoc group to make sure everyone has a vision of what the organization and their role looks like on its best day. From there, organizations can develop more effective communications, learning, coaching, and rewards and recognition efforts to support that brand and culture.”

For information on BCAT's referral program for solution providers, go to its storefront on the EEXAdvisors.com engagement marketplace.
 
The Engagement Agency is the first agency and advisory firm specifically designed to help solution providers in marketing and management bring a full suite of engagement solutions to their clients. Founded by the Enterprise Engagement Alliance, the Engagement Agency utilizes the processes of Enterprise Engagement and ISO 10018 people management and ISO 30014 human capital reporting standards along with appropriate engagement technology. Its services to organizations include:
Help with development human capital management strategies, dashboards, and action plans, and with evaluation, design, and implementation ROI-based engagement strategies.
Facilitated sessions to create a 360-degree brand and culture.
Managed outsourcing of enterprise engagement technology and other tactics from culture to analytics.
Development and oversight of deployment as needed of ROI-based engagement processes 
 
Says Bruce Bolger, founder of the Engagement Agency, “Based on observations from experts Dr. Gary Rhoads, CEO, Xvoyant.com and Professor Emeritus, Brigham Young University Marriott Graduate School of Business; Alex Edmans, Professor of Finance for London Business School, and Barbara Porter, Managing Director at EY, and Dr. Paul White, CEO of Appreciation at Work, in a recent EEA Zoom show on culture, having a defined brand and culture is critical to organizational success, and yet less than 20% of organizations have an updated brand and culture that connects all stakeholders.
 
For More Information
Bruce Bolger, Engagement Agency
Tel. 914-591-7600, Ext. 230
Bolger@TheICEE.org
EngagementAgency.net
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Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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EEA Launches Engagement Agency Network to Help Scale Engagement

The EEA’s Engagement Agency service has launched a turnkey solution for human resources, marketing or independent entrepreneurs seeking to profit from the emerging field of human capital management, metrics, ROI of engagement and brand story telling. The services helps organizations achieve more measurable and sustainable results from traditional investments in culture, assessment, communications, training, incentive, loyalty, recognition, and benefits programs.
 
Marketing, human resources, and entrepreneurs seeking to profit from the fast-growing focus on human capital management, measurement, and return-on-investment of engagement programs can benefit from a turn-key new business solution now available to solution providers from the Enterprise Engagement Agency. The processes help organizations save money, achieve better results, and create better experiences for all stakeholders by applying tried-and-true practices long applied in quality management and other areas of business. 
 
EA homepageThe Engagement Agency helps organizations achieve a clear return-on-investment from the considerable percentage of revenue spent on people, sales, and marketing, in most cases without a clear return-on-investment.  According to Bruce Bolger, President and Founder of the Engagement Agency, “Companies spend huge amounts on incentives, recognition, loyalty, training, and promotional programs that often are neither measured, nor aligned with organizational objectives. The Engagement Agency provides solution providers with the methodologies, ROI-based processes, and resources needed for any organization to accomplish critical goals through people. For those solution providers that can benefit, the Engagement Agency provides a customizable web site and complete sales and marketing support to bring these services to market.
 
The new Engagement Agency service consists of a network of national or local, trained professionals to help organizations enhance sustainable financial performance, maximize stakeholder experiences, and to tell a more authentic story that enhances brand equity through a systematic approach to engaging key stakeholders—customers, patients, volunteers and other constituents; sales and non-sales employees; distribution and supply partners, and communities. 
 
The Engagement Agency uses proven ROI-based strategies to help solution providers bring practical measurable solutions to their clients supported by the principles of ISO 30414 human capital management reporting and ISO 10018 quality people management standards as well as by experts and multiple types of engagement solutions based on client needs.
 
The Engagement Agency enables solution providers to bring clients a single-source platform backed by program design and measurement expertise as well as a transparent managed-outsource process, when needed, to select the right third-party solution for their organizations, needs, and budgets from the myriad of engagement solutions and to ensure they deliver as promised on time and on budget.
 

Addressing the Need for Human Capital Management, Metrics, and ROI of Engagement

Only a small percentage of companies know that a strategic approach to having a clear culture, managing and measuring people investments, and using an ROI-based approach to engagement process design, achieves more effective, sustainable, and measurable results than current practices. An enterprise engagement approach saves money while creating better experiences through greater focus, purpose, and alignment, says Bolger, who is also founder of the Enterprise Engagement Alliance, parent company of the Engagement Agency. 
 
“Human capital and engagement are one of the few areas in which many companies can cut costs and improve performance because most do not currently apply the latest ROI-based processes. Because there are so few if any solution providers focusing on this new approach to value creation and performance improvement in an integrated way, the Engagement Agency is designed to accelerate the field and process by providing intra- or entrepreneurs all the training and tools they need to develop a profit center that helps their clients improve their profit centers.” 
 
The Engagement Agency is founded on the proposition that human capital management, measurement, and ROI-based engagement processes can help organizations achieve significant savings from current internal and external engagement programs while enhancing results and experiences through a more efficient process that focuses on aligning activities and all stakeholders on a clear mission, goals, and story commonly understood by all, explains Bolger. “The goal is to facilitate the ROI-based approach by making it easier for solution providers and entrepreneurs to get started by providing all of the necessary training, business development tools, processes, and resources in one place.”
 
The Engagement Agency is a sister organization of the Enterprise Engagement Alliance at TheEEA.org, the world’s only organization that has created a formal curriculum and certification process for a strategic approach to engagement and, through it’s partner organization, the International Center for TheICEE.org, for Human Capital management, Knowledge Management, and other ISO certifications. 
 
“For decades, organizations have spent up to 60% of annual revenues on people as if they were ‘sunk’ costs, when in fact there are tangible ways to measure the return on investment of almost everything they do to engage customers, employees, distribution and supply chain partners, or for that matter any stakeholders,” says Bolger. “In the current climate, organizations need a way that can actually enhance engagement and experiences while if possible reducing costs. Organizations have been wasting money on these programs for years, which is why they in most cases can be recalibrated and focus to align with organizational goals, culture, and purpose.”  
 

Arms-Length Managed Outsourcing

Leveraging its extensive relationships with solution providers in all areas of engagement across the enterprise, the Engagement Agency provides almost any size organization with the creation of a clear human capital management, measurement and internal or external reporting strategy and/or an ROI-based approach to the implementation of engagement processes. The process helps organization achieve results, enhance the story-telling power of their brands, and almost always save money and time. 
 
“The fact is that most organizations assume that human capital cannot be managed in a measurable way and that there is really no way to measure the ROI of investments in either external marketing or internal efforts, from motivational speakers and coaching, culture, communications, or learning, or loyalty, rewards and recognition, innovation, or more,” says Todd Hanson, an Engagement Agency senior advisor. "The reality is that there are easy to develop and implement human capitals for any size company and concrete ways to measure the benefits of almost any effort to engage people."
 

Co-Branding or White Label Services 

The Engagement Agency is unique in that its services are sold on a branded or white-label basis through third-party solution providers in marketing, human resources, sales management, or government agencies seeking to bring clients a new way to create wealth out of the money invested in people or to apply an ROI-based approach to current engagement efforts. Engagement Agency partners are supported with client discovery; human capital management and measurement or ROI of engagement-based processes and creation of Requests for Proposals and managed outsourcing to find the right solution for each client.
 
The Engagement Agency supports solution providers and their clients with training; in-house discovery and evaluation; strategy design; staff and client training; a co-branded web site if desired; and assistance with managed outsourcing of engagement services, including: branding and alignment; culture; communications in all media; training; diversity and inclusion; incentive, recognition, loyalty programs, brands and experiences; technology, human capital management, and more. The managed outsource process helps organizations identify the best solutions from the EEA’s extensive database of over 300 resources at EEXAdvisors.com and other sources as needed.
 
The Engagement Agency works in the same way as any other management consulting firms or marketing agencies in that it works with an ever-growing number of solution providers based on client needs to provide them with an ROI-based solution aligned with their objectives. Whenever possible, the Engagement Agency recommends one or more solution providers to select from based on the need, budget, and ROI on a transparent basis based on its role. 
 
Explains Ira Ozer, President of Engagement Partners, who helps oversee the managed outsourcing process, explains, “There are hundreds of excellent solutions in all areas of engagement, but it can take a manager days if not weeks to find the right ones for their needs. We have developed probably the largest network ever of engagement solution provides with a complete understanding of how they can help clients address opportunities and challenges in a measurable way. The goal is to match the right companies with the right solutions." 
 
For More Information
Bruce Bolger, Founder
The Engagement Agency
Bolger@TheICEE.org
Tel. 914-591-7600, ext. 230
Engagementagency.net
 

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

Free Organizational Assessment Tool Charts Path to a Better Business

The RBL Group (RBL) and CorpU have co-created, refined, and delivered an Organizational Guidance System (OGS) to help organizations more effectively achieve their goals. For a limited time, they are inviting organizations free access to an assessment tool to “identify specific paths to achieve the results you want to impact for talent, business performance, customers, and investors.” Having a business operating system such as on OGS offers organizations both a competitive edge and better performance, as well as less risk and better experiences for all stakeholders. 
 
Organizational management can test a new sustainable approach to achieving their goals by participating in a free online self-assessment test created to support The RBL Group’s new Organizational Guidance System. Go to RBL.ai; select and complete one of the four eight- to 12-minute assessments on Organizational Capability; Leadership Brand; Talent and HR Effectiveness, and instantly view your organization’s score in that category along with insights on the results. The company will shut down this soft launch during the summer before launching its official product. 
 
While all individual data is confidential, the aggregate is used by the company to determine which types of activities correlate with higher performance. So far, based on 30,000 responses from 1,200 companies, high-performing companies score particularly well on customer responsiveness, innovation, external sensing, speed and agility, and shared mindset/culture. 
 
The assessment platform is designed to help organizations take the right steps in the right order to achieve the desired results, and to have a means of monitoring progress and identifying corrective actions along the way. The questions are organized to correlate business activities with customer and investor outcomes to help identify the potential business impact. RBL plans to use the platform and aggregate data for its own clients and plans to create a white-label assessment platform and framework that can be used by third-party agencies and consultants. The goal is to marry the advantages of a business operating system with an ongoing platform to develop the best strategy 
 

A Strategic Plan Based on Desired Outcomes

According to Dave Ulrich and Norm Smallwood, co-founders of The RBL Group, “an OGS articulates desired business, customer, and investor outcomes, then offers guidance to attain them. In our collective one hundred years of professional experience (with over 35 books, hundreds of articles, and consulting with thousands of companies), we have identified four general pathways to create effective or winning organizations.”
 
According to Ulrich and Smallwood, those pathways include:
Talent. The raw ingredients of any organization are its people who bring competencies (skills to get work done today and tomorrow), commitment (engagement and energy), and contribution (work experiences with purpose, opportunities to grow, and a sense of community).
Organization. Winning in the marketplace comes from turning individual competencies into organizational capabilities that make the whole greater than the sum of the parts. Teamwork delivers business results more than talent; the workplace more than workforce; cultural systems more than skills, Ulrich and Normwood say. 
Leadership. An individual leader matters but creating a collective leadership brand throughout an organization matters even more for sustained business, customer, and investor results, based on the organization’s findings.
Human Resources (HR). While business leaders are primarily responsible for talent, organization, and leadership agendas, HR professionals and the HR departments where they work also impact sustained organization success, the co-founders assert. 
 

The Three Phases of Action

The company’s OGS action process includes three phases: assessment/diagnosis; intervention; and precision navigation.
 
1. Assessment/Diagnosis. A guidance system starts with information that sets a baseline, defines outcomes, and monitors progress. Assessments can be made in talent, organization, leadership, and human resources. The company’s new assessment tool helps organizations establish the benchmark.
 
2. Interventions for Improvement. “There are literally thousands of interventions that can be made to improve each pathway (including utilizing one of the 2,700 HR apps). For example, to create a stronger leadership brand, organizations could make many initiatives ranging from relatively simple (e.g., read a book, listen to a TED talk); to moderately demanding (attend a course, receive coaching); to complex (create a leadership capital index for investors). 
 
An OGS offers “business and HR leaders a menu of choices, each of which has a degree of difficulty to implement and a relative impact on the desired outcome. From this array of intervention choices, business and HR leaders can improve organization performance along each of the four paths.” 
 
3. Precision Navigation for Informed Choices. Ulrich and Smallwood believe that guidance systems need to monitor progress and offer adjustment suggestions to reach the desired outcomes. “Likewise, an OGS offers ongoing, relevant, real-time, and actionable information to make better choices for the four pathways,” they emphasize. “This information comes in our Software as a Service (SaaS) package from which leaders and HR professionals receive timely reports with insights on how to adapt to meet desired goals. This precision navigation helps leaders know when they are getting off target and how to adjust to deliver sustainable impact.” 
 
The RBL Group principals “believe the time is right for organizations to establish an OGS because a thorough body of knowledge exists for each of the four paths (talent, organization, leadership, and HR), and we are weaving them together to deliver business, customer, and investor results. Coupled with the latest technological advances (e.g., SaaS packages), the OGS can be readily accessed, scaled, and personalized for organization effectiveness.” 
 
For More Information
 
Dave Ulrich
Co-founder, The RBL Group
dou@umich.ed
 
Norm Smallwood
Co-founder, The RBL Group
nsmallwood@rbl.net

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

 

Global Awards Catalog Uses AI to Power Brand Selection

The new GRS rewards catalog uses artificial intelligence to display the brands and products most likely to appeal to program participants. 
 
Global Reward Solutions, Toronto, Can., has launched a new Personalized Storefront powered by a artificial intelligence system designed to transform the rewards shopping experience for its international rewards platform. According to the company, the platform uses machine learning to suggest brands and products that best match members' individual interests, with the goal of boosting engagement and redemption rates. 
 
In addition, the new, next-generation search-and-shop interface reportedly makes it faster to find and redeem from the GRS catalog of over 2,500 brand-name rewards from companies such as Apple, Sony, Garmin, Nintendo, Bose, Fitbit, Cabela's, Michael Kors, KitchenAid. Together, these two innovations accelerate points redemptions and drive program loyalty and positive behavior change. 
 
Says Rob Purdy, GRS Founder and CEO, "Companies with incentive, recognition, or loyalty programs want a platform that motivates people to create their greatest work with personally meaningful rewards. With our new reward AI technology, we're making it easier to find and redeem for what people love, reinforcing the direct connection between performance and rewards. It's a game changer."
 
The company says that the platform features six design innovations:
A Featured Brands showcase highlighting the popular brands members love. 
Faceted browsing making it easier for members to browse reward categories. 
Attribute grouping helping members pick the exact size, color, or feature options they want, all on one screen. 
Featured categories highlighting popular reward collections such as fashion, travel, or home design. 
Search mega-menus accelerating store navigation. 
Integration with the company’s Evergrow climate action program: with every transaction, Global Reward Solutions funds the planting of five new native trees to reduce global warming.
 
With customers in over 185 countries, GRS claims to have pioneered a flexible and resilient local sourcing and fulfillment system that enables it to deliver rewards quickly and efficiently to people working from home almost anywhere in the world. It has recently curated a special collection of home-based rewards to make the new work experience more comfortable. Although the selection varies regionally, rewards include ergonomic desks and accessories, yoga and home fitness equipment, wellness trackers, 4K TVs, smart home devices, and more. In the weeks ahead, the company plans to launch an innovative suite of savings, wellness challenges, and best practice guides to support all work-from-home members.
 
For More Information
Rob Purdy
Tel. 416-707-8364
rpurdy@carltonone.com 
carltonone.com

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

WorkHuman Launches Free Employee Assessment Tool

This ongoing pulse survey platform includes the ability to determine how many people need to be surveyed each time based on past results; provides specific recommendations based on the problem identified and the company’s extensive experience in the field, and enables companies to benchmark their results with aggregate data from other companies.
 
WorkHumanWorkhuman, a leading social recognition and continuous performance management platform, has launched the Moodtracker survey to help clients track the sentiments of employees. The company says the product will always be free.
 
Using surveys designed by Workhuman’s behavioral scientists, the tool allows human resources and team leaders to keep a pulse on employee sentiment and seamlessly implement solutions. The tool is part of the company’s Workhuman® Cloud suite of human-centered products. The tool reportedly allows organizations to easily keep a pulse on employees’ feelings and implement the recommended next steps based on the responses to achieve a higher level of engagement.
 
Moodtracker includes several survey questionnaires designed by Workhuman’s behavioral scientists that can be shared with an unlimited number of employees. The platform is designed to take the guesswork out of surveying, so HR and team leaders can quickly and easily collect ongoing employee feedback, diagnose organizational issues, and know what actions to take, the company says. The company claims that Moodtracker “is the one voice-of-the-employee solution that is completely backed by experts and science, without the need to use additional internal resources for analysis.”
 
The company says that Moodtracker does not include any paid features or add-ons; it’s an always-free solution that uses AI (artificial intelligence) to determine the appropriate sample pool of employees to invite to complete surveys each week or month, eliminating survey fatigue. Employee sentiment is analyzed through written text captured in each survey response, providing a deep understanding of employees’ underlying feelings. Organizations can reportedly launch their surveys by signing up, uploading their employee list and activating the surveys. Survey results automatically appear in easy-to-read, interactive dashboards where they can be easily compared with global, national, and industry benchmark data, the company says. 
 
Moodtracker provides an analysis of the survey data and recommends solutions to specific challenges identified, based on “using more than 20 years’ worth of human-centered insights designed to provide a measurable impact.” Says Jesse Harriott, Executive Director of Workhuman’s analytics and research team, WorkhumaniQ. “Because it is based on decades of knowledge gained helping some of the world’s largest organizations realize quantifiable business impact through improvements in workplace culture, employee engagement, and retention, HR and business leaders can have confidence that when Moodtracker recommends a solution to address workplace issues, it will work.” 
 
 
Explains Eric Mosley, Workhuman co-founder and CE0, “The traditional workplace has been disrupted forever, and, as we get accustomed to a new normal, it’s more important than ever that organizations are listening to how their employees are feeling. We know amazing work cultures don’t just spring up overnight. They come from amplifying employee voices, asking questions relevant to today’s workforce, and then making the right changes. We all need to remember to keep humanity in the workplace – and hearing the voice of our employees is the first step.” 
 
For more information and to get started using Moodtracker, go to: 
Workhuman.com/moodtracker.
 

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

Consulting Firm Buys ROIPro SaaS Measurement Platform

Founder Bob Dawson’s ROI measurement platform is now in the hands of Agility Growth Partners, a Birmingham, AL firm that focuses on implementing growth solutions for clients.
 
Agility Growth Partners LLC, a management consulting firm based in Birmingham, AL, has acquired ROIpro and all related intellectual capital from incentive industry veteran, Robert (Bob) Dawson. Agility Growth Partners specializes in developing and implementing custom growth solutions for clients, including strategies, tactics and tools designed to increase revenue and profit and optimize return-on-investment, according to the company. 
 
ROIProMike Largent, Agility Founder, says ROIPro is an easy-to-use, self-guided, cloud-based and affordable model that allows clients to quantitatively measure a program’s expected ROI pre-launch, run various what-if scenarios based on different variables, facilitates proactive reporting management, helps optimize overall  performance and ROI in financial terms, and provides comparative performance benchmarks from competitors in the same industry and of the same approximate business size. This capability, he adds, allows users to assess how the company’s high-level, projected financials due to the incentive program compare to industry competitors in “Good”, “Better”, and “Best” potential outcome scenarios. “ROIpro strategically fits within our firm’s three core pillars of growing revenue, growing profit, and optimizing ROI for our clients. We understand the importance of employee engagement in each of these pillars, and we look forward to leveraging ROIpro against those core pillars as we endeavor to help our clients grow.”
 
According to Largent, the platform is based on Dawson’s many years of experience with incentive programs, which he felt became increasingly ineffective due to their simplistic rule designs that favored the highly experienced and savvy salespeople, reinforced the wrong behaviors, failed to encourage the right behaviors and didn’t contain the right set of key performance metrics that would best move the organization’s overall performance forward.
 
Largent says that as his work evolved, Dawson developed a strategic, holistic approach to effective incentive program design, management and optimization he converted into a self-guided SaaS model named ROIpro. See RRN: Now Available: Enterprise Engagement Performance Management ROI SaaS Platform
 
For More Information
Mike Largent
Tel. 205-306-0145
mike.largent@roiprofit.com
 

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

aSuggestion Offers Viral Suggestion System

This new online platform combines the features of a traditional suggestion box with the ability for employees to use it as virtual suggestion box for any organization with which they interact. 
 
aSuggestion.com provides organizations a suggestion box system with several twists to increase engagement and utility.
 
To ensure complete objectivity, the system allows anonymous suggestions to help ensure honest yet constructive commentary. “Coupled with our network of subject matter experts who help to manage and moderate healthy discussions, we collectively encourage users to focus on making substantive and meaningful suggestions about their work,” says Greg Wilson, the founder. “In addition, the platform enables employees to use it to provide suggestions to any institution in their personal lives as well, giving them more reasons to use it throughout the year.“
 
“The novel idea of enabling people to use the system to make suggestions to organization in their personal lives increases their engagement with the platform,” Wilson asserts. “Oftentimes, other engagement platforms in the market lose traction with users over time as people tend to get bored and move on.  By letting employees use the platform to make suggestions to other organizations helps keep the platform “sticky,” and a sticky platform will ultimately benefit engagement focused employers as well as they work to improve company culture and productivity.” 
 
aSuggestion, offering moderated, constructive, personal and professional suggestion boxes. 
 
For More Information
Greg Wilson
Goodideas@aSuggestion.com

[return to top]

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

[return to top]

Transcend Offers Engagement Platform Free for Six Months

Another engagement platform offers its platform for free in a limited-time offer to help clients engage newly remote workers during the crisis.
 
Transcend Engagement LLC offers its cloud-based Communication and Engagement platform at no cost for new customers starting by Nov. 1 to help companies seeking to stay connected to employees. The platform’s mobile-responsive communication portal reportedly supports company-wide news posts from leadership, employee pulse surveys, SocialStream peer-to-peer communication, online sign-ups for company events, and QuickLinks for easy access to company resources, the company says.
 
Explains Dr. Bob Randall, CEO of Transcend, “The engagement platform has proven to be an integral part of employee communication and connection during this time of great change, stress and social distancing. With existing clients, we have seen usage of the portal skyrocket since the pandemic, which has changed the way we work and live. We want to help fight Covid-19 by offering our engagement platform free-of-charge to ease the stress and anxiety of employees dealing with so many changes, such as working remotely for the first time. The pandemic is a marker and will be forever etched in employees’ minds, so we want to give companies the tools to live their values and to ensure the communication chain is unbroken during these unprecedented times.”
 
According to Randall, the company can onboard a client in an hour and two and that, once up and running, little administration is needed. Companies can use the platform to keep employees up to date on health alerts and company activities on their mobile devices and give “employees the opportunity to virtually celebrate key achievements, post pictures of their home offices and give each other high fives that really creates connection at a time when it is needed most,” explains Charlie Giraud, Senior Account Executive. The platform can be used by companies of all sizes and supports multi-lingual applications, the company says.
 
The free trial is available for new customers until November 1st, 2020. 
 
Contact Information
Charlie Giraud, Senior Account Executive
Tel. 612-225-4700
charlie@transcendengagement.com
 
[return to top]

Master the Principles of Stakeholder Capitalism And Implementation Through Enterprise Engagement

Education, Certifications, and Information to Activate
Stakeholder Capitalism Available Nowhere Else
A complete learning, certification, and information program and a course syllabus for educators.
 
Training and Certification
Enterprise Engagement Alliance Education: Certified Engagement Practitioner; Advanced Engaged Practitioner, and Certified Engagement Solution Provider learning and certification programs on how to implement Stakeholder Capitalism principles at the tactical level. 
 
International Center for Enterprise Engagement: The only training and certification program for ISO 30414 human capital reporting and ISO 10018 quality people management certification. 
 
The EEA offers a complimentary course syllabus for educators.
 
A CEO's Guide to Engagement Across the Enterprise cover
Join the EEA to begin your certification process or see our other resources below. 
Or contact Bruce Bolger; Bolger@TheICEE.org; 914-591-7600, ext. 230 to learn more.
 
THE ONLY BOOKS ON STAKEHOLDER CAPITALISM IMPLEMENTATION
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

OTHER RESOURCES TO ACTUALIZE STAKEHOLDER CAPITALISM 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
Enterprise Engagement Resources:  EEXAdvisors.com provides the only curated online marketplace to access hundreds of solution providers in all areas of human capital management and enterprise engagement throughout the world. 

Online Overview:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

[return to top]

Brand Media Coalition and 1-800FLOWERS.COM Launch Industry Surprise and Delight Gifting Platform

The Brand Media Coalition and 1-800FLOWERS.com have announced the launch of the industry’s first Surprise and Delight and Occasion Gifting platform available only to members of the BrandMediaCoalition.com. The new platform enables recognition, gift and reward solution providers to offer their end-user customers access to a surprise-and-delight and occasion gifting platform making it easy to select the right gift, for the right person, and purpose; include a personal note, and select the delivery date if desired. 
 
Surprise and Delight platformOfferings include a wide selection of products from 1800FLOWERS.COM, Harry & David fine foods, and many other leading brands for both surprise and delight and occasion gifting for customers, employees, distribution partners, volunteers or anyone they choose. BMC members receive a 15% rebate on each order on a monthly basis from 1-800FLOWERS.COM for bringing this and other brands and services to their clients. 
 
Available only to BMC members, the Surprise and Delight web site interface is designed specifically for business and related occasion gifting. Only qualified distributors, incentive representatives, incentive, recognition, loyalty, marketing and human resources solution providers who sign up as Brand Specialists can access the Surprise and Delight site through a “magic” URL. Upon membership confirmation, they receive the URL and a unique identifier they can share with their clients, many of whom are now seeking a powerful and simple way to manage surprise and delight and occasion gifting across the enterprise. Upon checkout, the end-user, or the distributor conducting the transaction on his or her behalf, enters the unique identifier to trigger the 15% rebate, which is sent to the BMC member to distribute based on whatever business rules he or she determines. 
 
Once membership is approved, Brand Specialists also receive a complimentary listing on the BrandMediaCoalition.com online marketplace of solution providers, direct access to the corporate sales departments and online catalogs of leading brands, gift cards, and master fulfillment companies, as well as access to extensive information on the effective use of brands in business and promotional gifting and amenities. To qualify, solution providers must provide a business email address and web site, as well as a business name and address to which rebates can be delivered. Click here to join. 
 
Says Earl Hurd, Director of Enterprise Gifting at 1-800FLOWERS.COM, Inc., “As a company, we help customers express, connect and celebrate with the important people in their lives. In the current climate, staying connected with others is more important than ever. We’re seeing many businesses prioritizing employee and customer engagement with surprise-and-delight gifting. Gifts are being sent to recipients’ homes rather than the office and companies are coming to us for advice on how else they can recognize employees and clients. We welcome these calls and want to help our customers navigate this complex and ever-evolving situation.”
 
Explains Guy Achtzehn, Director of Brand Outreach for the Brand Media Coalition, “This is promotion with emotion. To my knowledge, no one has ever enabled the business-to-business surprise and delight and occasion gifting process in this way. This new platform provides a powerful way for our industry partners to introduce their clients to the advantages of buying through the corporate channel, as opposed to retail sales. Solution providers will be able to introduce their customers to a unique way to taste the impact of a strategic and systematic selection of brands and gifts targeted precisely for each person in a way that can be easily tracked. The ROI in almost all cases is retention and positive word of mouth.”  
 
Adds Earl Hurd of 1-800FLOWERS.COM, “Solution providers with large clients can have access to their own customized platforms, enabling them not only to create a highly customizable occasion-gifting platform, but to easily track who is giving what to whom, at what cost, and when. And, those incentive, recognition, and loyalty programs with their own platforms can now access a seasonable collection of flowers and gifts that can be available upon redemption at an agreed upon price. 
 
Observes Bruce Bolger, founder of the Brand Media Coalition, “1800FLOWERS.COM came to us with this platform well before the COVID-19 crisis was on anybody’s radar screen. Based on common sense and research indicating that surprise and delight is a more effective way to communicate appreciation and gratitude to people than points-based programs, we believe this approach can be a game-changer for the industry long after the crisis is behind us.” See ESM: Dr. Paul White Has Simple Prescription for Better Culture: Appreciation at Work.
 
To sign up, join as a free charter member of the Brand Media Specialist program, or call:
 
Guy Achtzehn
Tel. 717-846-4045
Guy@msgpromo.com
 
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Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
Resources: The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them.
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

 

Xoxoday Empuls Engagement Platform Aims to Connect the Enterprise

With the huge shift to work-at-home policies, Xoxoday comes to the US market with a powerful, low-cost, and easy-to-deploy digital platform to connect the enterprise.  
 
India-based Xoxoday has launched its Empuls engagement platform to the US market offering 
“artificial-intelligence enabled software “ to help organizations address employee motivation, alignment, empowerment and well-being through a digital platform that leverages conversations to “nudge” employees to increase participation. 
 
According to the company, the software offers simple award workflows, seamless integration with human resources management systems, social recognition, communication, pulse surveys including net-promoter scoring, intelligent suggestions and alerts, and engagement reports. The company says the software is built for mobile and desktop use and is deployable in about an hour. The platform includes communication feeds, messaging, peer-to-peer recognition and communication in a way that fosters proactive participation in building a culture of collaboration while keeping people motivated and aligned, the company says. 
 
The software is designed to help foster organizational alignment, promote real-time information-sharing and communication, and to build a collaborative company culture by supporting announcements, groups, chats, event notifications and more. The platform’s survey and conversation tools take the pulse of employees, use “intelligent nudges,” reward positive behaviors, align people to the organization’s purpose, and help identify corrective actions with continuous feedback.
 
Xoxoday says its software products are enterprise ready with financial-industry grade security; can be easily integrated into multiple HR platforms, including Successfactors, BambooHR, Darwinbox, and others via APIs, and support single sign-ons.  
 
The platform is currently operational in Australia, India, Ireland, the Philippines, Singapore, the United Arab Emirates, the United Kingdom, and now the US. 
 
Go to: www.xoxoday.com/empuls for more information. 
 
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Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
Resources: The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them.
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

LivingLens Powers Video to Enrich Customer and Employee Feedback

This six-year-old U.K.-based firm uses videos, machine learning, and human insights to help companies see who they truly are. Could LivingLens disrupt the traditional survey and focus group industry?
 
LivinglensCarl Wong, LivingLens founder, will tell you “the world is awash with data. What we have lost is real people.” LivingLens is an assessment and analytics company that uses permission-based video and audio feedback along with database management, machine learning, and artificial intelligence to help organizations connect emotionally with the experiences of their customers, employees, or other stakeholders. 
 
Wong believes that one of the biggest problems with data is that little gets done with it. Despite billions spent on customer and employee engagement surveys each year, he points out, levels of employee and customer engagmement remain relatively low throughout the world. He believes that when senior management and other stakeholders personally experience how people feel about their organizations through the process of seeing and listening, there’s a more visceral response and a greater sense of urgency for action. 
 
“Our technology enables the CEO, management, and all relevant people to see how customers, employees or other audiences truly see their brand by capturing feedback through video and audio. It is then made automatically searchable by type of emotion or theme. Once senior executives and managers see and hear the emotional responses to their organization, extracted from so many responses, it has much more of an emotional impact on them than a column of survey percentages.”
 
Mike Sinoway, President and CEO of MaritzCX, whose customer experience company brings the LivingLens solution to its clients, shares this point of view. “There’s little that is more powerful than seeing actual customers relay their feedback and then making it available to frontline teams and executives to act upon,” he says. “Pairing the strength of LivingLens’ video with the power of our experience management platform gives businesses access to new visual data to influence experience decisions, increase loyalty, and improve ROI.” 
 

Search Video by Keywords, Sentiments and More 

Based on the client, LivingLens provides multiple ways to enable customers, employees, or any stakeholders to respond to a survey via video or audio on a permission basis and includes the ability to blur faces for anonymity. The surveys, he says, are generally open-ended, enabling people to express their feelings, which he says explains why many people enjoy a video survey over a written one. The company’s technology translates the audio to searchable text categorized by topic, including the emotional sentiments expressed, so that management can zero into the causes of various sentiments.
 
The technology “recognizes facial expressions, so we can navigate to different emotional states in the video to see when people are engaged or frustrated and find out why based on their response.” The technology even records the location of respondents. Since they can respond from almost anywhere via mobile devices, they’re given the option for both video and text, Wong explains. Companies can search videos by category and then zero into specific videos to see and/or hear the sentiments expressed. “We are able to turn these different responses into playlists that enable organizations to get a very quick but meaningful sense of people’s experiences. Being able to hear or see these experiences firsthand helps organizations create meaningful stories that drive change in the organization. It helps teams understand what someone is feeling and thereby understand what they must do to address their needs and promote those behaviors internally.” 
 
While the logistics of video can sometimes reduce the overall volume of response, Wong believes the quality of the response is much higher because of the ability for people to convey more meaningfully the emotions that will lead to more direct action. If people believe that someone will truly listen and act on their feelings, the engagement rate can be quite high, he says. He also notes that response rates to traditional surveys continues to decline, requiring organizations to find more effective ways to engage and understand their key audiences.
 

People Seek to Be Treated With Dignity, Honesty, and Appreciation

LivingLensAs for gaining engagement for video by privacy-wary respondents, he says: “It’s about consent, transparency, and giving them choices,” including options for audio, facial blurring, and name anonymity. Equally important, he says, is the organization’s commitment to listening. “Have the CEO be the one who makes the request for feedback. Tell people what you are doing with the information. Have a means of making it clear to respondents that their voices are being heard and privacy protected. Incentives can help as well. Recognize people for their contributions in a meaningful way. When you do that, many people aren’t concerned about anonymity, because they appreciate that someone is listening.”
 
What are the biggest conclusions Wong has drawn from the aggregate experience of dozens of leading clients around the world? “People are motivated by emotional engagement. Even though we’re a data science business, all the data points to the fact that what drives people are emotions. If we can help organizations understand what it feels like to be a customer, employee, patient, etc., they can get at the essence of the actions to take to achieve sustainable success.” The data, he says, suggests that people generally wish to be treated with dignity and honesty and to be appreciated. 
 
The company works both directly with some of the world’s leading brands and in many cases their agencies. While artificial intelligence comes into play in many ways, “the technology only gets you about 80% there; it takes the experience and common sense of human beings at our brand and agency customers. With our help, they can draw the most effective conclusions and, most importantly, develop and implement an action plan.” 
 
LivingLens works on a subscription basis based on the project requirements. The return on investment? Wong believes that if the organization puts into action the findings of the analysis, the ROI is multi-fold in terms of higher retention, satisfaction, quality, experiences, or other outcomes—as long as the organization engages the entire team in finding and implementing what is necessary to address the research findings.
 
Could LivingLens disrupt the traditional focus group, new product testing, or survey business? “We’re not replacing anything—we’re adding a new platform to make those processes more effective by using video and audio and helping management make more sense of the findings.”
 
For More Information
Matt Marontate 
Senior Vice President, Sales, LivingLens
1-416-580-1223
matt.marontate@livinglens.tv 
 
Wally Cromar
Account Development Manager, MaritzCX
Wally.cromar@maritzcx.com
1-386-695-2800

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
  • Get up-to-speed on ISO human resources standards and guidelines to enhance HR performance.

Live Education: 

The Northwestern University Law School’s Workforce Science Project is hosting the first certification preparation program for ISO 30414 Human Capital Reporting and ISO 10018 Quality People Management standard, the first of which was recently achieved by DTE Energy.  Professionals for organizations and solution providers seeking to benefit from the new ISO 30414 Human Capital Standards, ISO 10018 Quality People Management, and other standards can attend an intensive program requiring no more than one night away from the office for most US attendees to learn how these standards an improve performance, efficiency, and stakeholder experiences and prepare for certification. Click here for more information.  
 

Enterprise Engagement in Action. Take advantage of scheduled monthly live webinar preparation courses for the Certified Engagement Practitioner designation consisting of three one-hour classes and of quarterly Advanced Engagement Practitioner courses consisting of three one-hour webinar classes. The AEP course is for individuals or teams seeking preparation ISO 10018 professional certification status. ICEE periodically runs regional one-day workshops on ISO 10018 Quality People Management principles and certification.

Resources: The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. 2019 Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them.
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Enterprise Engagement for CEOs:The Little Blue Book for People-Centric Capitalists
This is the definitive implementation guide to Stakeholder Capitalism, written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards from the Coggno.com learning platform.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

Motisha Aims to Power Engagement Across the Enterprise

Bruges, Belgium-based Motisha, a European engagement and incentive platform, has recruited Fintan Connolly from Workhuman.com to help it create a platform to power the discipline of enterprise engagement. 

The idea of using technology to connect the entire enterprise came to Fintan Connolly over time, he explains in a recent interview. His focus at Globoforce (now Workhuman) was on employee recognition. The brainstorming began with the team at Motisha, a leading loyalty and recognition platform serving major financial and other enterprises, mostly in the Benelux countries and Europe in general.
 
In our discussions, “We asked ourselves, how can we look at loyalty and engagement across the enterprise? How could the same principles of loyalty be brought to salespeople and other employees, distribution partners, etc.? We asked ourselves how we could look at all of these audiences from an enterprise point of view?” Connolly believes there are numerous advantages to having customers, employees, distribution partners, etc. on the same platform and disadvantages to having multiple platforms. 
 
“The way we look at it, as we look at these programs, it’s a matter of how people engage, whether it’s to motivate a customer to make a purchase or an employee to align his or her passion with the organization. Whatever is required to achieve that, be it hard work, learning, more commitment, the question is understanding how do you engage that individual, understanding what the drivers are, supporting and building upon them. Why should there be a different platform for each audience when the clear advantage is to align activities under the same brand? You can imagine the analytics that are lost by having different audiences on different platforms, not to mention the added costs.” 
 
To meet the needs of its major loyalty clients, Motisha, he explains, made a major investment in technology designed to address all the key ways that technology can engage with consumers on a SaaS (Software as a Service) platform that could make it highly scalable for the SME (Small-to-Medium Enterprise) market in addition to their larger enterprise clients. “Why not apply those same tools to all an organization’s key stakeholders, we asked ourselves?” The result of this discussion: the launch of an ambitious effort to help organizations across the world connect the dots between all the audiences who drive their success. “A company can easily test our application to address a single issue or audience, and then, once they see the benefits, expand into other audiences.” 
 
Motisha’s technology uses a white-label approach that enables different types of agencies, consultants, advisors, including recognition, incentive, loyalty, and promotional firms, to create their own highly customized approaches to engagement for their individual clients--without having to make the investment not only in creating but maintaining technology. While the company has its roots in Europe, Connolly has extensive ties to the US due to his past work and has already begun customer recruitment here. 
 
As with customer relationship management software, he says, “We believe that it simply doesn’t make sense for most companies to create their own technology, and that there are for most far better ways to make money and add value in terms of program design, implementation, and return on investment analytics. Motisha is a technology company, that’s at the core of what we do. That’s simply not possible for most advisory or solution provider companies.” 
The growing need for international solutions further raises the bar, he asserts. “Over the last five years, we have expanded with clients in South Korea, Russia, Latin America, and now Africa. We must support multiple languages, currency conversions, points calculation considerations, and reward delivery options that simply are not in the scope of most solution providers. We believe most engagement solution providers can provide much more added-value through effective design, implementation, and analytics than on technology.” 
 
The company’s web site says it provides a complete selection of rewards with “over 10 million global rewards including merchandise, retail gift cards, flights and vacations, movies and more,” but he says “we are completely rewards agnostic. No one must use our rewards platform. Our fees are based on a set-up charge, which can be very low based on the type of program, and a very small per-user fee, so that we are ideally suited for the mid-market that is largely overlooked in most countries.” 
 
While he would not provide more pricing details for publication, he says the goal is to offer industry partners a robust, low-cost, easily customized platform that most solution providers can learn to manage on their own. “We are continually working on new solutions to lift engagement across all organizations in a human way, one customer, one partner and one employee at a time and so our partner network can offer best in class engagement to their local and global customers.
 
For More Information on partner opportunities across the US.
Fintan Connolly
Chief Revenue Officer, Motisha
Fintan.connolly@motisha.com
www.motisha.com
 

[return to top]

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
  • Get up-to-speed on ISO human resources standards and guidelines to enhance HR performance.

Live Education: Enterprise Engagement in ActionTake advantage of scheduled monthly live webinar preparation courses for the Certified Engagement Practitioner designation consisting of three one-hour classes and of quarterly Advanced Engagement Practitioner courses consisting of three one-hour webinar classes. The AEP course is for individuals or teams seeking preparation ISO 10018 professional certification status. ICEE periodically runs regional one-day workshops on ISO 10018 Quality People Management principles and certification.

Resources: 2019 Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them. The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. 
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Enterprise Engagement for CEOs: The Little Blue Book for People-Centric Capitalists
Written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
•  10-minute short course: click here for a 10-minute introduction to Enterprise
•  Engagement and ISO standards on Coggno.com.
•  5-minute Audiopedia summary of the Enterprise Engagement field.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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New Employee App Targets Intrinsic Motivation

The creators of Beaconforce have built an employee application that specifically targets intrinsic as opposed to extrinsic motivation. 
 
BeaconforceOriginally created in Italy, the Beaconforce app brings a European sensibility to the U.S. employee app market by focusing specifically on intrinsic motivation instead of on rewards and recognition, as is most common in the U.S.-based technology. In fact, the application has no reward or recognition component at all. The founders believe the key benefits include:
 
Ability for organizations to make decisions based on objective data generated on a daily basis.
Prevent and predict critical employee situations.
Reduce turnover.
Develop managers with more emotional intelligence.
Continuously monitor and improve engagement.
 
According to Beaconforce, “Today’s 24/7 connected workforces have very different wants and needs, including autonomy, purpose, and self-actualization. Self-actualization doesn’t come from prestige, compensation, job security, and perks. These extrinsic motivators disconnect managers from their people and ultimately decrease productivity. Neuro- and behavioral science show that we’re at our best when we’re working because we’re into it: when we’re intrinsically motivated. With intrinsic motivation, your people go above and beyond, driven by internal rewards naturally satisfying to them. Beaconforce will spark behavioral change in your organization and lead your people to realize their potential.”
 
The mobile application is described as “a real-time, continuous solution that combines Machine Learning  and Emotional Intelligence to create work environments that motivate people and ultimately improve performance.”  Explains Luca Rosetti, CEO and co-founder, “Beaconforce exists to create environments that allow people to be the best version of themselves…We created Beaconforce to increase trust, intrinsic motivation, and a sense of belonging at work while advancing team performance at all levels of the organization, thereby enhancing corporate performance, ultimately increasing profits, shareholder value and competitive edge.”
 
Employees receive two questions a day delivered to their smart phone and participate voluntarily and anonymously. The app generates a color-coded dashboard for management showing an emotional map ranging from purple for stress to blue for comfort. 
 
The application is based on a daily assessment of employee engagement, rather than on the quarterly or annual approach common in the U.S. Each day, employees are asked two questions that feed into an analytics platform that precisely identifies levels of stress and engagement and the emotional states in between to help organizations “measure the effectiveness of actions and close the cycle of improving business performance.” In addition, the platform includes “predictive analytics, in-depth analysis and recommended micro-actions to guide behavioral change and performance improvement, including alerts and content targeted to the issue.”  
 
The company claims its platform creates a “real-time analysis of data to provide information on motivation, trust and flow, and the drivers of performance” to provide managers with “a clear picture of engagement and satisfaction,” and to “identify areas that are positive or need attention.” 
 
For More Information
Laura Maish
415) 730-6588
Laura@beaconforce.io


Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
  • Get up-to-speed on ISO human resources standards and guidelines to enhance HR performance.

Live Education: Enterprise Engagement in ActionTake advantage of scheduled monthly live webinar preparation courses for the Certified Engagement Practitioner designation consisting of three one-hour classes and of quarterly Advanced Engagement Practitioner courses consisting of three one-hour webinar classes. The AEP course is for individuals or teams seeking preparation ISO 10018 professional certification status. ICEE periodically runs regional one-day workshops on ISO 10018 Quality People Management principles and certification.

Resources: The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. 2019 Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them.
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
•  10-minute short course: click here for a 10-minute introduction to Enterprise
•  Engagement and ISO standards on Coggno.com.
•  5-minute Audiopedia summary of the Enterprise Engagement field.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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New App Aims to Connect Virtual Workforces

A new employee engagement app specifically targets organizations seeking to build a closer connection to virtual workers and contractors. 
 
Staff Connect is an employee engagement application designed to create a hub for organizations anywhere in the world seeking to better connect deskless workers to the overall community. While the app can be set up in hours, the company believes it should be treated as a change management process. 
 
staffconnectappMany technology ideas come from the personal experience of the founder. For Bulent Osman, CEO and founder of Surrey, U.K.-based Staff Connect, the “aha” came when he was working at Microsoft, where he recognized just how “disconnected and disengaged” many of the company’s virtual workers felt. “You would hear this in exit interviews not in just in my division but in peer-to-peer reviews across the organization. I thought, this is Microsoft, we should have all the tools to make these connections, so I began to research how other organizations tackle the issue of the non-desk worker. I found that while most such employees work on their desktops, there’s no formal technology to connect them to the organization. With the prevalence of deskless workers and mobile devices, I saw a real opportunity, created a mobile app, and found a visionary U.S. company willing to test it.”  
 
Now four years later, the company has several dozen clients in the U.K., Europe, Australia, and in the U.S. and is now expanding in the U.S. with the opening of a sales office on the East Coast for which the company is seeking a sales professional. The company targets organizations with 10,000 to 50,000 employees and recently signed up a major automaker, Osman reports. 
 
The technology includes four key modules:
1) Communities “to encourage user-generated connect by enabling employees to share updates, images, and videos with communities, with the option to comment and ‘like’ posts.”
2) News—a platform to broadcast company information and announcements to all employees.
3) Chat—instant-messaging features enabling employees “to share updates with individual colleagues and groups no matter where they are.”
4) Surveys—the ability for organizations to take a “temperature check or find out what your employees think about recent announcements.” 
 
staffconnectappThe goal of the technology, Osman explains, “is to empower the deskless workforce, the forgotten workforce…We are targeting forward-looking companies. We are doing a lot in health care and related companies in the U.S. as there are so many doctors, nurses, cleaners, caterers and people who are not sitting at their computers every day; many may not be given a laptop by their companies, and many may not even have a company email address. The same is the case in many other industries beyond I.T. and health care, including construction, mining, transportation, manufacturing, warehouses, or any business with lots of tele-commuters. So many of these folks are truly forgotten. The goal is to get them connected, engaged, and to give them a voice. The more one looks at the size of market of disconnected workers, the more use cases one finds for our technology.” 
 
Osman understands that today’s organizations use multiple technologies to engage with and connect employees, so Staff Connect is built to easily connect with other applications, he says. For instance, Staff Connect does not include any rewards and recognition tools at this point, but, Osman adds, an organization could readily connect a rewards platform to Staff Connect through an API.
 
The key to selling the technology, Osman admits, is to help the CEO understand the pain points related to connecting virtual workers and the consequences of failing to address them. “While it takes only a few hours to set up our technology, it can take up to four weeks or more to deploy because this should be considered part of a change management strategy, not just the deployment of a new app. We believe it’s very important to work in partnership with our clients to develop a return-on-investment for the effort and that means making sure everyone in the organization is engaged with the vision and process.” 
 
In addition to focusing directly on corporate practitioners, the company seeks to reach the growing community of engagement agencies, advisors, and consultants working with organizations to help improve engagement. 
 
For More Information:
Ciara O’Keefe
800-940-1931
ciarao@staffconnectapp.com

Get the latest news and special offers from engagement solution providers and educators and more by signing up for our free Enterprise Engagement Engagement Advocate Network Program or Joining the Linked In Group

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career

  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
  • Get up-to-speed on ISO human resources standards and guidelines to enhance HR performance.

Live Education: Enterprise Engagement in ActionTake advantage of scheduled monthly live webinar preparation courses for the Certified Engagement Practitioner designation consisting of three one-hour classes and of quarterly Advanced Engagement Practitioner courses consisting of three one-hour webinar classes. The AEP course is for individuals or teams seeking preparation ISO 10018 professional certification status. ICEE periodically runs regional one-day workshops on ISO 10018 Quality People Management principles and certification.

Resources: The Brand Media Coalition, the only guide to the story-telling power of brands and where to source them for business, event, promotional gifting, and rewards and recognition. 2019 Enterprise Engagement Solution Provider Directory. The only directory of engagement solution providers covering all types of agencies and tactics as well as insights on how to select them.
 
Communities: The  Enterprise Engagement Alliance and Advocate and the  Brand Media Coalition free resource centers offering access to the latest research, news, and case studies; discounts, promotions, referrals, and commissions, when appropriate to third-party solution providers from participating coalition solution provider members.
 
A CEO's Guide to Engagement Across the Enterprise cover
In Print: 
Written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)

Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.) 

Online:  
•  10-minute short course: click here for a 10-minute introduction to Enterprise
•  Engagement and ISO standards on Coggno.com.
•  5-minute Audiopedia summary of the Enterprise Engagement field.

Services: 
•  The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.ISO 10018 Cerfified. Quality People Management
•  The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
•  C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
•  Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
•  Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777.

Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
•  ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
•  EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
•  Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
•  Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.

For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.

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Ascent Custom Group Leadership Programs

Many organizations take leaders and top performers on off-sites for rewards, recognition, or corporate planning retreats. Ascent Leadership Networks believes these programs should support an ongoing leadership development process with greater benefits for all.  
 

Ascent Leadership Networks
seeks to provide organizations of almost any size customized leadership development experiences designed to achieve greater return-on-investment from annual retreats or motivational/incentive events by embedding skill-building into the agenda. Ascent believes periodic offsites or retreats can also be combined to create a fellowship for top performing employees or key customer programs. 
 
“We know leaders are needed to drive the performance of an organization, but they often spend so much time running from crisis to crisis, providing oxygen to others, that they deprive themselves of the oxygen they need to look and act farther ahead and prepare for future crises and changing times,” explains David Styers, Managing Director of Ascent Leadership Networks (ALN). “This narrow focus on short-term results can lead companies to under-invest in the future of their leaders to better enable them to take care of others and the business. As a result, companies may lack the agility to respond to rapid changes and suffer from lower productivity, decreased profits and the loss of their best leaders to more forward-looking firms.” 
 
Styers says the advice to air travelers in the case of oxygen loss -- “put your oxygen mask on first, then assist others” -- applies just as much to leadership: Why? “Because if you run out of oxygen, you can’t help anyone else who may be struggling with their own oxygen mask. Peter Drucker wisely noted, ‘Developing talent is business's most important task.’ But current practice suggests the opposite: 63%-65% of companies identify leadership development as their No.1 current and future Human Capital concern, yet only 19% of organizations rate themselves as effective at developing leaders.” 
 
This is problematic, he adds, because “developing high-performing employees not only improves their performance but also rewards them, becoming a virtuous cycle to attract, retain and develop the leaders of the future. When tailored to the specific needs of individual leaders, this development becomes particularly effective and powerful.” 
 
CEOs know they and their employees need leadership development, says Styers, but “the challenge for many companies is how do you develop leaders now without an infrastructure to do so, and how do you compete with those that already do? As with other professional service needs, outsourcing to experts who bring the best of the best together provides maximum flexibility and ultimately saves time and money.” 
 
He explains that Ascent Leadership Networks has a leadership development program that can be baked into organizational offsite activities to maximize efficiency and reinforcement of core leadership skills and attitudes. Ascent’s programs, Styers says, are designed to address several universal leadership needs:
 
Feedback that provides deep, honest insight about where individuals are today and where they can go next
Knowledge that is relevant and applies immediately to the real world and corporate strategy
Experiences that are eye-opening, refreshing and inspiring.
 

For greater retention, engagement and effectiveness, Ascent’s custom group leadership programs incorporate a holistic approach, from design to delivery to follow-up:
 
1. Deep-dive assessment to craft strategic development plans with motivating personal and leadership goals and to support tangible, measurable growth
2. Curated, applicable content with discussion, simulations and unique hands-on learning that opens minds and is relevant to strategic organizational objectives 
3. World-class faculty and advisors of expert practitioners, global leaders, peers and mentors drawn from diverse, renowned organizations that are shaping the world
4. Inspiring places and thought-provoking venues that complement the organization, spark new ideas and connections and reinforce learning
5. A connected network to gain access to the people and ideas that support a team’s growth
6. Long-term development with planned follow-up and coaching to help individuals keep on track and get across the finish line
 
To ensure that leadership development is relevant to each organization, ALN uses a formal framework for the design and implementation of each plan. It can include a complete turnkey package at inspiring locations, and Ascent has led programs at the Greentree Estate in New York, a meeting place for the U.N. Security Council, and at Summit Skywalker Ranch, not far from San Francisco. 
 
Styers says that incorporating leadership development into offsites enables organizations to make it part of their ongoing culture. “Development of leadership need not be a crapshoot, relying only on the lucky few. Evidence shows that most leaders benefit visibly from intensive development when given the building blocks above, which provide core knowledge, opportunities to grow and networks to support that growth. Everyone has the capacity to learn, grow and strengthen the practice of leadership. What will drive individual and organizational success and results will ultimately be the power of commitment to personal learning and development.”
 
Contact:
David Styers
Managing Director
Ascent Leadership Networks
www.ascent.net/programs
david@ascent.net
202-409-6445

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career
 
  • Profit from a new strategic and systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Get trained to become a Chief Engagement Officer for your organization.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
  • Learn how to create Sustainability or Integrated Reports for Your Organization or Clients.
  • Get up-to-speed on ISO human resources standards and guidelines to enhance HR performance.
Live Education: Enterprise Engagement in Action. Take advantage of a three-hour customized webinar for individuals or teams on all aspects of Enterprise Engagement, including the definition, economics, implementation framework, return on investment, ISO quality people management standards, as well as preparation for Certified and Advanced Engagement Practitioner status. 
A CEO's Guide to Engagement Across the Enterprise cover
ICEE periodically runs regional one-day workshops on ISO 10018 Quality People Management principles and certification. Stay tuned for upcoming date.

In Print: 
Written specifically to provide CEOs and their leadership teams a concise overview of the framework, economics, and implementation process of a CEO-led strategic and systematic approach to achieving success through people.  (123 pages, $15.99)
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Includes 36 chapters detailing how to better integrate and align engagement efforts across the enterprise. (312 pages, $36.)
 
 
Online: 
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
5-minute Audiopedia summary of the Enterprise Engagement field.
 
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777. 
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 

BCAT Tool Aims to Address Brand-Culture Alignment

The Brand and Culture Alignment Toolkit known as BCAT aims to help organizations and teams foster alignment and common purpose, either to support the brand or to achieve specific tactical or project goals.

Ironically, a tool to help CEOs and other organizational leaders create an aligned organization came out of the practical process of getting technology teams to work together. As Al Cini, creator and CEO of the Brand and Culture Alignment Toolkit (BCAT), recalls, a dozen years of putting together teams to implement specific technology projects taught him that in almost all cases failure resulted not from technology but from people dysfunction. 
 
Many of the projects, he explains, involved people who would “almost rather be dead than advance the goals of the project…What made the difference was when people wanted to make it happen. As soon as people want to do the work, you don’t have to track their progress. It’s amazing the things people can do when they want to do it. And when they don’t want to do it, the best project tracking technology won’t help.” 
 
Cini “productized” the collective wisdom of those years of experience to create the BCAT survey platform and process to manage the alignment-building process he says he used successfully for years in broadcasting. BCAT is designed for almost any type of organization, large or small, including consultants and other channel partners seeking to bring a brand alignment process and toolkit to their clients. 
 
Cini says the BCAT alignment-building process can be used at the macro level to help an organization redefine its brand, or at the tactical level to engage a team to execute on any type of plan. It uses a consensus-building process based on helping the team visualize the organization or team as a single person or persona, “doing its best work on its best day to keep all of its promises and achieve all of its goals.” 
 
BCAT starts with an online survey taken by the team’s leaders and stakeholders to capture and analyze everyone’s perception of their shared brand and culture. BCAT then plots these survey responses graphically on a “Standard Model.” The next step, generally just one to two hours, includes a review and discussion of the results to arrive at the team’s Consensus Role Target: a “profile of their signature brand identity and an inventory of their culture’s shared values.” The final step, a half-day workshop, focuses on Personal Alignment Plans that “inspire and guide all participants to self-align and self-improve to better serve their team’s mission.” 
 
Cini says BCAT can be used for any organization or purpose to define brand or ideal persona against which all participants focus on common priorities while contributing their own unique strengths, or can be used to design any kind of performance-improvement effort “in a highly conclusive way.” Clients include organizations seeking to define or redefine their brands, as well as any type of department, team, or creative agency with a key new product or project, and those customers range in size to tiny to huge, covering every for-profit and not-for-profit industry.  “Our job is to help organizations or teams paint a picture of a common target,” Cini explains, “so that when everyone comes to work, they are focused on the same ideals with the desire to be the best they can be.” 
 
The company has developed a kit with a pricing model for consultants to bring to their clients, along with a certification and training program. 
 
For More Information:
getbcat.com – Brand and Culture Alignment Toolkit (BCAT) website.
getbcat.com/bcatv2 - a two-minute video overview of the BCAT process.
 
Contact: 
Al Cini
alcini@getbcat.com
(855) 999-BCAT (2228)

Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career
 
  • Profit from a new systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
Live Education: The Brand Engagement Conference, June 18-20, 2019, Chicago, in conjunction with the Selling Power Sales 3.0 Conference. Learn a breakthrough, practical approach to enhance performance and stakeholder experiences at Selling Power's Sales 3.0 Conference, "Frictionless Selling," June 18-19, and "Enterprise Engagement in Action," June 20, at the Drake Hotel. Register now

In Print: Enterprise Engagement: The Roadmap 5th Edition
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics. 
Plus
10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
5-minute Audiopedia summary of the Enterprise Engagement field.
 
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
C-Suite Advisory Service—Education of boards, investors, and C-suite executives on the economics, framework, and implementation processes of Enterprise Engagement. 
Speakers Bureau—Select the right speaker on any aspect of engagement for your next event.
Mergers and Acquisitions. The Engagement Agency’s Mergers and Acquisition group is aware of multiple companies seeking to purchase firms in the engagement field. Contact Michael Mazer in confidence if your company is potentially for sale at 303-320-3777. 
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 

Coggno Online Training Portal Adds Short Course on Enterprise Engagement

The addition of the first course on Enterprise Engagement to the Coggno.com online training community of 2,000 companies provides further proof that this field is taking hold. 
 
Coggno.com, the online training platform for business, has added the first course on Enterprise Engagement to a training platform outside the Enterprise Engagement Academy at EEA.tmlu.org. Click here to view the free 10-minute narrated slide show from Coggno and the Enterprise Engagement Alliance (EEA) that provides a quick overview of the field and the new ISO Annex people management requirements and ISO 10018 Quality People Management certification it helps address. 
 
The short course covers the definition, principles, economics and framework of Enterprise Engagement, as well as information on ISO Annex SL, ISO 10018 and the reasons for investor interest in the field’s principles. Enterprise Engagement principles are now required in 60 ISO standards, including ISO 9001 Quality Management and ISO 45001 Occupational Safety & Health, and increasingly from leading investment managers around the world focused on sustainable investing.  
 
According to Tod Browndorf, President of Coggno.com, whose company’s Ezzely Employee Engagement Application sponsored the program, “We developed our Ezzely app specifically to support an enterprise approach to engagement without knowing there was such a field. Now that these principles are required in so many ISO standards, are of interest to both institutional and individual investors who care about sustainable investment, and provide such clear benefits to any organization, it made sense to start sharing this information with our community.” (see ESM article on Ezzely
 
“Publication of courses like these are part of the core mission of the Enterprise Engagement Alliance,” says EEA Founder Bruce Bolger. “Our key mission is to educate the world on a formal approach to engagement across the enterprise, and we welcome the support of an online training company with such a large following to help educate the market.”
 

Master the Principles of Enterprise Engagement and ISO 9001 and ISO 10018 Quality People Management and 9 New Human Resources Standards
 
Discover a new internationally sanctioned approach to create new wealthyou’re your organization by achieving greater return-on-investment on your organization’s budgets for culture, leadership, communications, training, rewards & recognition and more. 
 
Live: Enterprise Engagement in Action:  How to Apply ISO Annex SL and ISO 10018 Standards and Practices to Any Business. 
Date, Location, and Fees: Wed. Oct. 3, 3 pm-5 pm, and Thu. Oct. 4, 9 am-3 pm, at the University of Texas Arlington, 20 minutes from Dallas Fort Worth Airport. 
A crash course on how to apply Enterprise Engagement to everyday organizational goals and to profit from new ISO Annex SL and ISO 10018 standards and certification. Click here for more information and to register. 
 
In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification. 
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics. 
Plus: 10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
 
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 
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Grosum Platform Yet Another Sign of Innovation From India

A four-year-old company based in Calcutta brings a sophisticated performance management platform on a SaaS model to the U.S. 
 
India is a hotbed of technology innovation in engagement and performance management. Not only does the country provide the back-office programming operations for many engagement technology platforms sold by many U.S. and European countries, more Indian companies are coming to market with their own solutions. 
 
Grosum is a performance management technology that is designed to steamline and enhance the process of continuous employee feedback, performance reviews and compensation management. Company President Rajarshi Chakraborti says that the platform supports feedback from all audiences, enabling organizations to unify reports and insights across all stakeholders.
 
The platform, he explains, is designed to help organizations rapidly detect obstacles to achieving objectives or the reasons for failure; identify specific areas where performance is lagging; and effectively target and manage employee development and succession planning. “We can provide global data and then drill down each level of the organization to specific employees—all in a continuous manner—because feedback is collected on a real-time basis based on the organization’s business rules.” 
 
Chakraborti says his organization’s key advantages are customer support/service and flexibility. “We believe that almost any technology today is replicable. What differentiates a company is customer support and services, starting with the onboarding and implementation process. We are available through holidays if necessary to meet our clients' deadlines.” While Grosum traditionally is offered on a SaaS model, the company will consider server-specific installations based on client requirements. 


Master the Principles of Enterprise Engagement to Achieve Organizational Goals and Enhance Your Career
 
  • Profit from a new systematic approach to engagement to enhance your organization’s brand equity; increase sales, productivity, quality, innovation, and safety, and reduce risks.
  • Achieve ISO 10018 Quality People Management Certification to demonstrate your organization’s strategic commitment to people to your customers, employees, distribution partners, vendors, communities, investors, and regulators.
Live Education: Enterprise Engagement in Action Conference at Engagement World, April 3, 2019, in San Francisco, in conjunction with the Selling Power Sales 3.0 Conference. Learn about the economics, framework, and implementation process for an ISO certifiable approach to achieving organizational objectives by strategically fostering the proactive involvement of all stakeholders. Learn more and register now.   

In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification. 
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics. 
Plus: 10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
 
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 
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Performax360 Software Goal: Connect Assessment to Action

One of the big complaints about survey and assessment tools is the frequent failure to act upon the results. Performax360, a Palo Alto, CA-based software firm, aims to address this by connecting the assessment process to real-time feedback, innovation and implementation tools. Linked to IBM’s Sentiment Analysis platform, the technology “goes beyond business intelligence,” says Samir Asaf, the company’s founder. “Ours is a live ongoing system. So for any assessment or business area you wish to evaluate, you’re getting continuous assessment information from key stakeholders easily viewed in multiple reports. That’s where you move into 360-degree insights to get a multi-stakeholder view. We don’t just assess; the system captures ideas for action, recommendations for critical process issues.” The system comes with multiple templates for different types of organizational applications. 
 
The system, Asaf explains, includes artificial intelligence algorithms “to help you actualize sentiment. You can engage specific subject matter experts to get a short-list of ideas for actions and decides which ones to take. We have a project management tool that enables companies to manage the corrective actions and to get a status report on progress and results. This is one way in which we’re different from other assessment applications. The platform enables companies to create a culture of participation and to reward people for good ideas.” The company displays its SaaS pricing model on its website and provides multiple demos. 
 
For More Information:
Samir Asaf
Samir.asaf@performax360.com
(650) 752-1680
 

Master the Principles of Enterprise Engagement and ISO 9001 and ISO 10018 Quality People Management and 9 New Human Resources Standards
 
Discover a new internationally sanctioned approach to create new wealthyou’re your organization by achieving greater return-on-investment on your organization’s budgets for culture, leadership, communications, training, rewards & recognition and more. 
 
In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification. 
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics. 
Plus: 10-minute short course: click here for a 10-minute introduction to Enterprise Engagement and ISO standards on Coggno.com.
 
Services: The International Center for Enterprise Engagement at TheICEE.org, offering: ISO 10018 certification for employers, solution providers, and Enterprise Engagement technology platforms; Human Resources and Human Capital audits for organizations seeking to benchmark their practices and related Advisory services for the hospitality field.
The Engagement Agency at EngagementAgency.net, offering: complete support services for employers, solution providers, and technology firms seeking to profit from formal engagement practices for themselves or their clients, including Brand and Capability audits for solution providers to make sure their products and services are up to date.
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
• ROI of Engagement Calculator. Use this tool to determine the potential return-on-investment of an engagement strategy. 
• EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
• Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
• Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 
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Motivational Maps Supports One-on-One Career Laddering and Development

A 15-minute self-assessment test enables individuals to identify not only their levels of engagement, but also their key personal motivators. 
 
Motivational Maps is an employee self-assessment platform developed in the United Kingdom and used in 14 countries to help individuals and their organizations better understand their underlying motivators to create a more productive and mutually beneficial work environment and career path. 
 
According to Akeela Davis, principal of Courageous Business Culture Inc., a Vancouver-based consulting firm that also accredits Motivational Maps Practitioners, the 15-minute online assessment, based in part on Maslow’s Hierarchy of Needs and Enneagrams, enables people to identify their underlying motivational drivers to precisely identify the conditions under which they can achieve the greatest success for themselves and the organization. Davis believes the platform is unique in that it’s designed to provide the “why” behind each individual and the organization. Thus, she says, it creates a potential roadmap for greater satisfaction (and therefore engagement) by identifying unconscious motivators and conflicts.
 
“We measure how people feel about what they’re doing or their goals,” she says. “Our assessment may be repeated often because as people’s age, circumstances, or prospects change, motivation varies. A single assessment will give a snapshot and insights on the current circumstances but has no bearing on motivation five or 10 years later, unlike psychometric assessments. The key to Motivation Maps is the self-knowledge it imparts to a person, a team, or an organization. 
 
“Human beings are complex individuals,” Davis continues. “That complexity is multiplied exponentially, as individuals become larger collectives. Emotions and short-term behaviors may be faked to create certain impressions. The key is the knowledge that motivations cannot be created. They are detected and then they may be influenced.”
 
After completing the assessment, participants receive a report with recommendations, along with a one-on-one call with the consultant for an in-depth discuss of the findings. 
 
Other Motivational Maps principles, according to Davis, are:
There are no good or bad motivators
There is no judgement of the results
Motivation changes as our feelings about our circumstances change
All nine motivators are part of our motivational profile
The relationship, achievement and growth results provide important information on culture and interactions that can cause issues with colleagues. 
 
Motivational Maps is currently only available through accredited practitioners. As the only Senior Practitioner on the North American continent, Davis’ company trains, licenses and accredits practitioners. The license includes the technology, as well as various levels of training, certification and support to help consultants utilize the platform to advise clients and their employees. Based on her experience and client feedback, Davis feels that Motivational Maps can be of use to multiple specialists in the engagement space.
 

Contact:
Akeela Davis
Adavis@Courageousbc.com 
(800) 814-3905
MapCertification.com
 

 
Master the Principles of Enterprise Engagement and ISO 9001 and ISO 10018 Quality People Management
 
Learn a new internationally sanctioned approach to achieving greater return-on-investment on your organization’s budgets for culture, leadership, communications, training, rewards & recognition and more. 

In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification. 
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification. 
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Nick Gazivoda at 915-591-7600, ext. 238, or Nick@TheEEA.org
 

Beyond360 Aims to Be First $1 Billion Employee & Customer Engagement Platform

Founded in 2015, U.K.-based Beyond360 aims to disrupt HR technology by making it simple for organizations to connect all their people and engagement tactics on a single employee ‘hub.’ 
 

Over the past year, ESM has reported on the rise of the Enterprise Engagement portal, most recently related to the creation of the first ISO 10018 certification for technologies that support organization-wide integrated engagement processes. Paul Shoker, founder of the Beyond360 engagement platform, believes his technology is a first in that his company has the potential to reach $1 billion in annual sales by 2021. 
 
According to Shoker, Beyond360 offers “a unique employee engagement platform that empowers and engages the workforce toward company goals and values. It drives employee productivity and quality to attract new customers.” The opportunity, he says, “is to support company values in a transparent way through one common technology.” It is available in the U,S., Europe, and Asia.”
 

A Belief That the Timing Is Right 

Shoker is confident that the time is ripe to create a $1 billion-plus business based on an employee platform because the C-Suite increasingly understands the high cost of low engagement in terms of lost productivity, turnover, poor quality, absenteeism…and because “employees are asking for it,” he says. “They are asking for a sense of belonging and purpose. They want a voice. They want to be enabled to collaborate, to have a single company hub that supports recognition, feedback, learning, collaboration and well-being. And, if rewards are involved, they want rewards that are meaningful to them.” 
 
According the company’s website, features include employee surveys, employee and customer feedback, learning and development, health and well-being, job referrals, communications, social and activity walls, on-boarding programs, rewards and recognition, measurement and more.  
 
Beyond360’s engagement hub, known as Harmony, is described as a “multi-tenant SaaS Engagement Platform offering a secure, transparent way of driving employee and consumer engagement, at the same time improving both efficiency and richer worker and customer experiences.” The company claims that its “Business and emotional intelligence tools capture powerful real-time analytics that build unique DNAs of employee behavior, providing real-time recommendations of areas for improvement, including self-development, with measurable ROIs leading to enhanced customer satisfaction.” 
 
The more that people use the platform, Shoker explains, the more feedback provided, learning used, surveys answered, social wall comments posted, points issued and redeemed, the more the artificial intelligence and predictive analytics can kick in to enable organizations to continually learn from experiences and immediately share that information with employees to help drive better behaviors and actions. 
 

Integrated Engagement Tools on One Platform 

The big opportunity provided by Beyond360, Shoker says, is to enable organizations to put all their key employee engagement tools on one intelligent platform connected to analytics and customer insights to provide real-time recommendations for learning or other tools to enhance performance and the employee experience. 
 
He believes his company’s technology and processes can rapidly help organizations move toward integrated and connected processes across the organization that otherwise could take years.“Often, when companies receive poor engagement survey results or some other indication of a workplace problem, they set out on a lengthy process to figure out how to solve the problem,” he says. “They meet with vendors. They create an RFP and then put it through procurement to try get everything integrated. Guess what? This can take months or longer, and often none of solutions will actually talk to one another.” 
 
Shoker notes that many companies either have legacy Intranets with many different engagement tools on different parts of the site, or have pieced together different social communications, recognition, wellness, incentive and task management apps that aren’t cohesively integrated. He says that his company’s engagement hub leapfrogs traditional organizational silos and technology bottlenecks by integrating all key engagement processes on a single integrated platform in a highly modular way. The technology can be switched on by feature, group, or team and rolled out as desired. “We can onboard a company with 10,000 employees in one week, when our competitors take eight weeks or more,” he claims. 
 

A Better Experience for Employers and Employees 

Shoker says that organizations often ask how to engage employees in the different parts of the platform. “They ask: ‘How do we educate users to come on to your platform to use these different features and tools?’ They ask how willing employees are to use our surveys, feedback, or engage in their well-being efforts?”  
 
The answer, Shoker says, is that companies are already using many engagement tools on their Intranets or piecing together technologies, when an engagement hub technology makes it possible to integrate all these key features on one platform. 
 
“We explain that most companies are already using many different tools but that they’re broken into silos,” he explains. “With our solution, employees come to one place for everything, and companies can see all the data on one platform. It’s more powerful data because employees have to know about only one hub and our clients are getting true data from one platform.” Adds Shoker: “That means that an employee’s first experience at onboarding can be correlated with all other experiences encountered along the way and their subsequent level of engagement in the platform, and more importantly in the vision of the organization and their jobs.” 
 
Contact: 
Paul Shoker
Founder & CEO Beyond360 Limited
Paul@Beyond360.com
www.beyond360.com
44-7949-720419
 

 
Master the Principles of Enterprise Engagement and ISO 9001 and ISO 10018 Quality People Management
 
Learn a new internationally sanctioned approach to achieving greater return-on-investment on your organization’s budgets for culture, leadership, communications, training, rewards & recognition and more. 

Live: Enterprise Engagement in Action:  How to Apply ISO Annex SL and ISO 10018 Standards and Practices to Any Business
Date, Location, and Fees: Wed., 3 pm-5 pm, Oct. 2 and Thu. 9 am-3 pm, Oct. 3, at the University of Texas Arlington, 20 minutes from Dallas Fort Worth Airport. 
A crash course on how to apply Enterprise Engagement to everyday organizational goals and to profit from new ISO Annex SL and ISO 10018 standards and certification. Click here for more information and to register. 
 
In Print: Enterprise Engagement: The Roadmap 4th Edition, How to Achieve Organizational Results Through People and Quality for ISO 10018 Certification. 
The first and most comprehensive book on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. 
 
Online: The Enterprise Engagement Academy at EEA.tmlu.org, providing the only formal training on Enterprise Engagement and the new ISO 9001 and ISO 10018 quality people management standards. Provides preparation for professionals to support organizations seeking ISO 10018 employer or solution provider certification, as well as elective courses on Trade Show Engagement, Rewards and Recognition, Government, and other topics. 
 
Enterprise Engagement Benchmark Tools: The Enterprise Engagement Alliance offers three tools to help organizations profit from Engagement. Click here to access the tools.
EE Benchmark Indicator. Confidentially benchmark your organization’s Enterprise Engagement practices against organizations and best practices. 
Compare Your Company’s Level of Engagement. Quickly compare your organization’s level of engagement to those of others based on the same criteria as the EEA’s Engaged Company Stock Index.
Gauge Your Personal Level of Engagement. This survey, donated by Horsepower, enables individuals to gauge their own personal levels of engagement.
 
For more information, contact Bruce Bolger at Bolger@TheEEA.org, 914-591-7600, ext. 230.
 

Enterprise Engagement Performance Management ROI SaaS platform

Click here to download the PDF of this article.


The latest software as a service (SaaS) platform for Enterprise Engagement Performance Management is now available for consultants, practitioners and companies that are struggling with how to demonstrate a true bottom line return-on-investment (ROI) for their engagement programs in Quality Management, Sales, Human Resources, and Marketing. Enterprise Engagement Performance Management (EEPM) ROI Pro is designed to enable companies to design effective engagement programs to achieve almost any type of goal. 
 
EEPM ROI Pro is believed by its creators to be the only SaaS tool for accurately measuring the return-on-investment of incentive, recognition, promotion, quality, productivity, wellness, or other types of employee engagement efforts. 
 
The ROI method utilized in the platform was originally developed in 1991 by incentive industry veteran Bob Dawson. It provides the business development strategy necessary to achieve optimal performance and provides the financial measures that can be tied to company financial statements. 
 

A Step-by-Step Process for ROI Measurement of Engagement Efforts

According to Lisa Humphrey, President of Your Profit Catalyst, a licensed ROI consulting company and the owner of EEPM Solutions, located in Parker, CO, “The step-by-step process and ROI Pro SaaS enables a company, consultant, or planner to strategically design their program and calculate the return-on-investment of any type of incentive, reward, or recognition program, as well as account for internal and external factors that affect the program outcome.”
 
The EEPM Solution, guides a company through a step-by-step process to identify the optimal actions to be promoted and the means of measuring those actions. By providing a value to those actions in a way that systematically involves stakeholders in the process design, the output is a forecast of, and means for measuring, financial and other outcomes of an engagement effort.
 
EEPM enables key financial metrics to be set and measured for quality, productivity, recognition, wellness, and sales programs. The process includes the same methodology to help organizations assign a financial value, not only to the objectives but to the behaviors and actions needed to achieve those goals, so that the same type of bottom line dollar estimate can be calculated for both sales and non-sales endeavors.
 
The result is a plan with an ROI road map that identifies both the objectives to be achieved and the specific behaviors to be promoted, as well as the value of those behaviors in terms of achieving the objectives. Reports and dashboards provide the ability to monitor program results, enabling users to adjust program components as both internal and external factors come into play during the life of the program.
 

An Intuitive SaaS Platform Supported by Training on Methodology 

Humphrey says that the nominal ROI Pro licensing fee also includes training on how to use the platform. Within the Foundations overview course, vital information about the “why” for each step in the process is explained. Among the platform’s other features, she explains, are:
 
The ability to identify potential unintended consequences and plan for them in advance
Monthly dashboard view of program performance, financial and program participants 
A disciplined approach to rules structures to ensure the right behaviors get promoted and measured 
Reduced impact of silos on performance outcomes.
 
For organizations serious about ROI, the company also has a membership model available to licensees that includes:
 
Advanced courses on:
o How to sell ROI to the C-Suite 
o Rules structure design - beyond the target participant
o Negotiating award fulfillment contracts
o Understanding financial performance, key metrics, and ratios
Access to additional tools and content including a library of calculator tools
Online sessions with our economist and other experts, including EEPM’s founder, Bob Dawson
Regular Q&A calls and live training sessions
Forums for members to share common questions and comments
Reduced rates for EEPM events.
 

Designed to Account for Multiple Factors 

Bob Dawson, creator of the ROI Model upon which EEPM is based, says, “Obviously, if it were just as easy as plugging a few numbers into a software product, anyone could design and measure an engagement effort. Process design and measurement require an understanding of the full impact on the entire organization and their engagement framework, which is why I’m so excited about the potential. The true value of our software platform is the methodology behind it that disciplines our clients to use a formal, transparent process that helps them achieve a real measure of financial ROI.”
 
To get started, organizations can measure their present performance with EEPM’s ROI Benchmark tool at no cost. Companies can compare their overall sales and other key profit metrics with specific industry NAICS metrics that are based on actual financial statements on file with U.S. Commercial Banks for companies in each key industry. Users will be shown how their financial result compares to other companies in their industry based on a number of key indices, enabling them to see how their efforts can affect financial metrics over time in comparison with other firms. The platform also provides three ROI Benchmark projection case scenarios showing incremental net profit after accounting for award costs, as well as a means of accounting for government actions and other factors that could affect outcomes. To request a free ROI Benchmark login, click on “Marketplace” at www.eepm-roipro.com.   
 

For more information, contact:
Lisa Humphrey
Your Profit Catalyst
lisa@yourprofitcatalyst.com
www.EEPM-ROIPro.com 
(303) 912-5561
 
Click here to download the PDF of this article.

Survey Platform Designed for Speed and Low Cost

The EmployeeLife survey creation and management tool is designed to provide human resource consultants and departments a low-cost way to conduct employee engagement surveys. Developed by the Optimum Consulting Group in Brisbane, Australia, EmployeeLife reportedly enables companies to:
  • Generate survey reports within minutes. Results can be shared through an online dashboard.  
  • Manipulate dashboard reports instantly. Data can be filtered and charts selected online.
  • Easily compare results with previous surveys, or even with other clients, with a few mouse clicks. The company says the platform generates comparisons with other surveys instantly.
  • Pay only for actual responses, not per survey. EmployeeLife charges per response and is offering a charter U.S. price of $1.50 per response with no minimums. EmployeeLife also offers an affiliate program that shares 30% of revenues generated from every referral generated by a participating consultant
According to Dino Alentajan, an EmployeeLife consultant, “We have a library of more than 200 questions which the client can choose from, or they can choose to use their own set of questions. Our library of questions is based on our own experience on the typical questions being asked in employee surveys. Our platform is completely customizable, meaning the user has full control on which questions to ask, how many and what type of questions (scale, multiple choice, text, or more.
For more information or to get a free trial survey, go to: Consultant.Employeelife.com or email dinoa@myemployeelife.com
 
 
 

New Brand and Diagnostic Technology


Peerless PerformanceAtlanta-based Peerless Performance recently announced the release of its new Peerless Study engagement diagnostics online platform to help organizations precisely identify the “disappointment gaps” standing in the way of achieving specific sales, marketing, or human resources goals.The company’s new web site is Peerlessperformance.net.
 
According to company President Tina Weede, The Peerless Study aims to provide the most precise type of assessment diagnostics to determine specifically how to design and implement the most appropriate ways to engage people to achieve organizational goals in sales, marketing, human resources and to increase external brand awareness and customer satisfaction. Peerless Performance is the new name for Paragon Performance Group, to align with the name of its platform, The Peerless Study. Peerless Performance describes itself as a “woman-owned culture engineering and engagement agency” and was founded by industry veteran Tina Weede.
 

Tracks Current and Desired States

Peerless Performance seeks to differentiate itself by providing a more precise way of identifying the best ways to engage people based on their emotional aspirations and by developing customized solutions based on the findings from its proprietary Peerless Engagement Study. It  uses a set of questions based on key organizational attributes to identify how people currently feel and, more precisely, how they would like to feel about each of these attributes. 
 
Weede explains what makes The Peerless Study unique is the way it goes further than traditional engagement surveys “by identifying precisely the types of emotions people are feeling about various aspects of their work, how they would optimally prefer to feel, and by providing simple steps they can take to personally address those gaps.” She adds that “Companies obtain incomparable aggregate data that enables us to identify precisely how people think and feel about different parts of the organizations, how they would like to feel, and how those feelings relate to all the various aspects of working for the company. This provides us with very precise information, so we can help clients achieve goals by designing and implementing the best program or creating the right culture to address peoples’ aspirations.” The platform has applications for both sales, non-sales employees and customers, Weede says.
 

Designed to Prescribe Solutions

The Peerless Study was developed based on over 30 years of experience its founders have in the incentive, recognition and loyalty fields, in which they personally witnessed the need for organizations to find a more precise way to determine how to motivate people. “It’s not enough to know that people are disengaged,” says Weede. “What we need to know is how precisely to engage them and in which aspect of their work. Peerless provides a way to identify and address disappointment gaps in a way that enables us to apply practical solutions targeted at what will drive the best results.” 
 
The Peerless Performance team uses the assessment process to design and implement the most appropriate solution. Because of its years of experience with helping clients engage sales and non-sales employees, distribution partners and customers, Weede says her team brings with it a broad range of solutions, including branding and culture design, communications in almost every media, incentive travel, meetings and motivational events, rewards and recognition, engagement portal technology and more.
For More Information:
Tina Gunn Weede
Tinaweede@peerlessperformance.net
404-551-5190
www.peerlessperformance.net
 

Worktango Launches Real-Time Feedback Tool

Toronto-based Worktango has introduced Worktango Pulse, a real-time employee feedback tool on a software-as-a-service (SaaS) model. Worktango is an engagement software and consulting firm launched by Rob Catalano and Nadir Ebrahim, formerly of Achievers. The software is designed to make it quick and easy for organizations to obtain employee feedback data in an actionable way to help management identify strengths and weaknesses of individual leaders on a real-time basis. The SaaS platform is used to generate anonymous feedback on employee engagement, from pulse surveys to more comprehensive reports, change management, business transformation, leadership feedback, employee onboarding, or any other feedback application, the company notes. Worktango says it uses the IBM Watson Natural Language Undertstanding technology to extract themes and insights from thousands of employee comments. The licenses offers unlimited use based on prices ranging from 25¢ to $2 per user per month, depending on features.
For more information, click here.  Or to request a demo, click here or call 833-22-TANGO. 

Applaudit Social Recognition Tool

Next Level Performance, a Dittman Company, recently launched a new online social recognition solution called Applaudit to help organizations engage and motivate their people. NLP says the mobile-responsive SaaS platform is easy to implement, easy to use and draws inspiration from popular social platforms to make navigation for recognition easy and natural. Applaudit specializes in meaningful recognition. With awards, team accomplishments, e-ppreciation and nominations, the platform offers the functionality needed for best-in-class recognition. Custom-branded themes, employee profiles, administrative functionality and powerful reporting add unique value to the product. Reminders, alerts and a conversation feed allow associates at all levels to celebrate success in a collaborative online community, building workplace relationships and connecting recognition to company values. “Creating connections in the workplace creates meaning for people,” says Dave Dittman, Managing Director for Next Level Performance. “A social platform like Applaudit is an online hub where teammates can engage with one another to build relationships, increase collaboration, and drive results.” For all of the features and benefits of Applaudit, go to www.nxlperformance.com/how-we-do-it/applaudit

Maritz Introduces Decision Sciences to Consumer Brand Loyalty

Maritz Motivation Solutions recently introduced decision sciences to the loyalty space, providing marketers with next-generation insights to predict consumer behavior. Decision sciences combines traditional data analytics with behavioral science to uncover leading indicators so marketers can “read between the lines,” predicting customer defection before consumers even know they are thinking of disengaging, according to Barry Kirk, Vice President of Loyalty Solutions for Maritz Motivation Solutions. “Maritz decision sciences is the next evolution of loyalty analytics,” Kirk explains. “Traditional analytics treats customers as rational actors, who make every decision on a cost-benefit analysis. We know this simply isn’t true. Brand choices are always a combination of rational and emotional drivers. With decision sciences, we help marketers intervene and retain customers before they have mentally checked out.” Senior Behavioral Economist Jesse Wolfersberger notes that the new decision sciences group allows Maritz Motivation Solutions to see ahead and design experiences based on what program customers actually want and what they are most likely to do. Services offered by the new group include strategic design assessments, predictive modeling, conjoint-based research, persuasive design labs and dynamic segmentation. For more information, go to www.maritzmotivation.com

Solata: First Open-Source Engagement Portal Now Available to Solution Providers

The Solata Engagement Portal, an open-source platform for the management of enterprise-wide engagement programs, is now available to solution providers seeking a robust and highly customizable program management technology for their clients. 

The technology was developed by TheZoneMedia for FIRE Light Group, Madison, WI and Eagle Recognition, Tucker, GA, and is now available for general use in the solution provider community through The Engagement Agency at TheEngagementAgency.net. While the Solata Engagement Portal comes with a direct connection to the Universal Rewards Exchange from Hinda Incentives, it can be connected to any award platform.
 
The technology is unique in that is built specifically for the use of engagement solution providers on a private label basis to provide their clients a low cost, highly configurable open-source platform that can support an enterprise-wide approach to engagement. Built in Drupal, a leading PHP-based open-source content management platform, the platform specifically aligns with the formal enterprise engagement framework developed by the Enterprise Engagement Alliance at TheEEA.org. This means that organizations can create a central Engagement Portal that runs multiple programs to address every organizational audience and objectives; create a complete information center with news, how-to, and other information to help foster alignment across the organization; run assessment surveys and tests; manage news feeds and social walls; run incentive and all types of recognition programs (including peer-to-peer); and provide sophisticated analytics, including return-on-investment measurement.
 
Solata is available to solution providers on a private label basis, meaning they can customize it to their needs (or those of their clients) under their own brands and pricing model, and use their own Drupal developers if desired to create new applications or features that can remain proprietary or be shared with Solata’s community of solution provider users.
 
“We are pleased to have helped develop a powerful software product that all solution providers can use to bring formal engagement solutions to their clients,” says Sandra Daniel, President & CEO of FIRE Light Group, which helped create the original engagement portal in 2012. “We believe this private label approach provides solution providers the opportunity to offer highly customized solutions to clients without having to create and maintain a proprietary platform from scratch.” 
 
The platform is designed for management consultants, recognition, and incentive companies and marketing firms seeking to bring engagement solutions to their clients. Most solution providers can set up and customize programs on their own using the Solata Engagement Portal with little or no need for outside assistance.
 
“As more and more of our recognition clients recognize the importance of creating complete engagement solutions, we realized it was critical to have a highly customizable, flexible platform that enables companies to create programs based specifically on their needs,” explains Randy Nobles, President of Eagle Recognition. “Because we know that the most competitive advantage comes from the design of effective programs, and not just technology, we’re pleased to have supported a platform that can be used by all engagement solution providers to help advance and elevate the field of Enterprise Engagement.”  
 

The Solata Engagement Portal technology is built on Drupal so that solution providers can benefit from a worldwide community of millions of developers who can help create new applications for solution providers to meet their specific client needs, and from an evolving and growing set of Drupal tools already available to enhance programs. The portal supports all the key levers of engagement based on the Enterprise Engagement Alliance framework and implementation process, including the ability to:
  • Support multiple programs on a single responsive platform, based on the permissions given to specific groups of participants
  • Provide a central communications hub with articles, features and how-to information to help foster alignment across the organization
  • Power social walls, news feeds and private mail services
  • Easily configure survey tools and tests
  • Offer points for any type of behavior or action
  • Support incentive, manager-to-peer and peer-to-peer recognition programs
  • Connect to the URE or any other catalog platform for rewards
  • Build return-on-investment into every program
  • Connect with other engagement and related software. 
The Engagement Agency is the only marketing and support firm specifically focused on helping solution providers bring engagement solutions to their clients. As part of its services, The Engagement Agency helps solution providers find technologies and other products and services to help their clients based specifically on their needs. “The Engagement Agency is dedicated to helping solution providers find whatever technologies, learning, coaching, assessment, innovation, testing, rewards, analytics and other tools they need to meet the specific needs of their clients,” says Engagement Agency President Bruce Bolger. “We are excited to see the growth of technology options such as Solata to support engagement and are continually in search of new solutions to help our clients support their customers.”
 
In addition to providing access to multiple technology and other engagement solutions, The Engagement Agency helps solution providers apply formal ROI-based engagement strategies using the methodology developed by the Enterprise Engagement Alliance. 

Sales Contact
Nick Gazivoda
914-591-7600, ext. 238
Nick@theeea.org
Solatatech.com
 

theEMPLOYEEapp Mobile Engagement Solution

theEMPLOYEEapp is an internal communications and employee engagement mobile solution that allows any organization to have its own native app on Apple and Android mobile devices (as well as a web app for any other device that has a web browser). It securely integrates with a company’s employee database and allows for the instantaneous push of messages and distribution of content (documents, multimedia, web links, calendar appointments and live events) directly to an employee’s mobile device. 
 
Q: What makes theEMPLOYEEapp uniquely beneficial to the market?
 
A: As Millennials now make up the bulk of the workforce, organizations are dealing with new communications challenges as digital tools become more common in the workplace. In order to best take advantage of the mobile opportunity, companies need to consider the best way to distribute content to their workforce to ensure instantaneous and consistent communications regardless of location. theEMPLOYEEapp helps companies achieve their communications goals through a company branded app that works on all mobile devices, including desktop computers. 
 
Q: Where does this product fit in the field of engagement?
 
A: The importance of communications with respect to employee engagement cannot be underestimated. According to Gallup, “consistent communication -- whether it occurs in person, over the phone or electronically -- is connected to higher engagement.” This was confirmed in a study conducted by theEMPLOYEEapp which showed that the way in which a company communicates with its workforce directly impacts engagement. theEMPLOYEEapp is a mobile-first communications solution that allows organizations to increase employee engagement through targeted and instantaneous company communications. 
 
Q: What types of companies, divisions, etc. can benefit from theEMPLOYEEapp?
 
A: theEMPLOYEEapp has been embraced by small, medium and enterprise sized organizations in all industries.  Given its cost effective pricing, any company now has the ability to have its own custom branded app on Apple’s App Store and the Google Play for Android mobile devices.  
 
Q: Do you sell only directly to corporations or also through other solution providers?
 
A: theEMPLOYEEapp is sold both directly to corporations as well as through organizations involved in corporate communications and employee engagement.
 
For a full demonstration of theEMPLOYEEapp, contact Sales@apprise-mobile.com or visit our website www.theEMPLOYEEapp.com.

Ceridian and WorkAngel Announce Engagement/Wellness Solution

Human capital management technology firm Ceridian has partnered with WorkAngel, an employee engagement and retention platform, to offer what they call “a mobile employee engagement and wellness solution.” According to a recent press release, the platform provides users with direct access to:
  • Gamified financial rewards and social recognition
  • Corporate discounts on brand-name products for employees and their families
  • Wellness resources for mental, social, physical, and financial health including access to counselors and life coaches
  • Corporate social network and intranet capability
“By combining WorkAngel’s social recognition technology and employee benefits and rewards program with Ceridian LifeWorks Employee Assistance Program (EAP) wellness expertise … employers will be able to change company dynamics, improve productivity, enhance engagement and influence a positive cultural change from one place,” says Ceridian Chairman and CEO David Ossip. For details, go to www.ceridian.com.

Pat on the Back Software Inspired by Experience

As one can see from the growing number of new engagement products featured on ESM, many are the inspiration of businesspeople and entrepreneurs who over the years realized that people were critical to their success. The Pat on the Back recognition platform at Patontheback.org was created by Tony Boatman, currently a Young & Rubicam Entrepreneur in Residence, and deservedly so. In addition to previously holding senior marketing jobs at both Nokia and Microsoft, Boatman has founded four companies, including his current Peer to Peer Systems which sells the Patontheback.org platform; Bicycle Barista, a startup for barista’s seeking to have their own businesses with a mobile coffee station that can easily be moved between office buildings or set up at events; and two other organizations involved with sustainability. 
 
Pat on the Back software was inspired by Boatman’s experience at large organizations, “where most of what I did was based on building teams,” he says “Along the way, one of my managers told me that a pat on the back is always better than a kick in the ass. I realized that recognition is a simple but effective tool because people feel good when you give them a pat on the back. So I decided to build a tool to do that.”  Along the way, Boatman met recognition evangelist Chester Elton, who decided to take a small stake in the company and help promote the product. 
 
Pat on the Back is for those companies seeking a simple solution. “We’re aware of all of these technologies with lots of bells and whistles and badges,” Boatman says. “[But] we want to keep it simple. We learned that the simpler we make it, the more people use it.” 
 
And simple it is. The dashboard clearly shows how many pats a participant has given and received, and a balance of what’s left. A “social wall” displays the recipients. There’s also an optional pulse survey to find out how people are feeling at any given moment. Right now, people receive electronic pats, but the company may add different types of awards as well. The screen is easily customized, and companies can create any actions they wish to warrant a pat on the back, such as a good idea, action above and beyond, great service, etc. Administrators get complete reports of usage by participant and type of pat on the back. The company currently has about a dozen major clients. 
 
Originally, Boatman thought of giving the software away as a means of promoting positive feedback. However, he soon realized that this wasn’t a sustainable model. Pat on the Back is sold on a SAAS (software as a service) model with a setup fee of about $5,000, on average, and monthly per-seat charges of $2.50 per person per month for up to 250 employees, with lesser charges for companies with more employees.  
 
For more information, contact Boatman, or go to Patontheback.org
 

Aspire2Success: New Tool Addresses Employee-Manager Relationships

We’ve seen a lot of engagement survey tools – here’s one that gets to the critical matter of the employee-manager relationship. A Canadian engagement survey company known as MindSuite has developed Aspire2Success to help managers develop more productive relationships with employees on a one-to-one basis. It was developed in conjunction with Momentum Group, whose President, Jacob Schneid, explained the reasoning behind the platform.

The core of our methodologies is always to look for a gap of perceptions. We realized that one of the most frequent gaps is between employees and managers. If we can understand where they are aligned and/or different in their thinking, we can provide a huge value.

Aspire2Success, Schneid says, is designed to help organizations address, at the most granular level, one of the fundamental reasons for disengagement: poor manager-employee relations. The company created an identical survey that both the employee and manager take that addresses the factors they’ve identified as key drivers of engagement, things like management practices, feedback and growth, job content and involvement.

The idea of the technology is to address the gap between manager and employee perceptions on an individual basis. “Let’s focus where engagement can grow or become weakened,” Schneid says. “Our tool creates the basis for meaningful communications between the manager and the employee.”

He further explains: “Our take on engagement is that essentially and for the most part it happens with interactions with employees and managers, and I think most managers don’t have the skills, framework, or tools to really generate engagement on the shop floor. Almost every organization is disappointed with their investments in surveys or ad hoc programs to address engagement for which millions dollars are spent without a lot of return on investment. A lot of the reason for that is companies aren’t focusing enough attention and resources on building productive relationships between individual employees and managers.

Schneid says that every employee has a unique recipe for his or her own needs, preferences and aspirations. “At the heart of engagement is the ability to explain that to the manager, and for the manager to understand this and understand how to address the needs of employees. The ability for an employee to articulate needs and goals and for a manager to respond appropriately, that’s how you can increase engagement.”

After the individual manager and employee have completed the survey, a report is generated identifying where the employee’s and manager’s views converge and diverge, highlighting the gaps so that the manager can focus on addressing the issue. The software includes a follow-up process that guides the manager on steps he or she can take.

Schneid recommends that companies test this tool with a small group or in the human resources department to understand how it works before rolling it out company-wide. He also says that Aspire2Success doesn’t replace performance reviews and is best used throughout the year between managers and employees as part of the communication and engagement process, or when needed to address a specific issue. Costs are based on the number of users and are nominal.

The company is cooperating with the University of Guelph in Ontario, which is using the platform as part of a study of the role of employee-manager relationships in employee engagement. For information on the Guelph research project, click here.

For information on the software, email Jacob Schneid, call 416-638-2050, or go to themindsuite.info. For more information on the Aspire2Succes employee engagement tool, click here.

Expresit Connects Employees and Customers, Enhances Engagement

The founder of Expresit.com (formerly known as Goodsnitch) comes out of the financial services sector, and his company supplies an app he hopes will help transform the relationships between customers, employees and companies of all sizes – but particularly small retailers. Expresit addresses the fundamental customer-employee connection that is at the heart of Enterprise Engagement, and is exciting in its ambition to help small retailers improve their customer experience. Expresit is a free app on Android and Apple OS that both companies and consumers can download, not specifically to rate a company (although customers can do so), but for customers to single out an employee who has provided great service. This product is an offshoot of a rating technology that its parent company, Hundredx, sells to large firms. “Our model,” says founder Rob Pace, “is to highlight the positive and quietly help the retailer deal with the problem. So far, out of the about 100,000 feedback messages we’ve received through the system, 90% are positive. Most companies are conditioned to think that feedback is a necessary evil, but it’s actually a key to building great retention. Over 50% of the time, the motivation of one of our users is to give a shout-out to an employee.” How does he differentiate Expresit from traditional rating sites? “With most ratings platforms, the conversation is between the customer and the business. We think there should be a conversation with the employee. Ours is a 30-second way that a customer can share an experience with an employee and a business that can help that business do better.”

For more information, go to www.expresit.com.

Haydle Enterprise Q&A Platform

The Haydle Enterprise Q&A platform is a simple, new approach to knowledge management designed to accelerate an organization’s progress by giving everyone the power to ask and answer questions. These questions can relate to anything about the company. If a question has already been answered, the advanced search engine is designed to find it. If it hasn’t, the system is designed to route the question to the right expert within the organization. Go to www.Haydle.com for a demo video called “The Power of Asking.” 

CorporateRewards Pivots to Technology with WorkStride

CorporateRewards recently launched a new platform called WorkStride, indicating something of a change in direction for the 15-year-old NY-based rewards firm. The welcome message on the www.corporaterewards.com homepage now reads: “WorkStride: Enterprise Recognition, Incentive & Reward Software: Increase the engagement and performance levels of all employees by celebrating their good work and challenging them to be at their best.”
 
In a recent conversation, Tom Silk, Executive VP of Sales and Marketing, explained: “We want to change the conversation from focusing on rewards to how we can use technology increase performance,” he says. “We want to emphasize how we can help organizations improve results. Yes, we provide complete reward solutions, but we believe that technology and proper program design are the key to success.” Silk explains WorkStride’s three key elements:
  • It’s agnostic on rewards. While the company offers a variety of vouchers and rewards in just about every medium from retail sources, he says WorkStride also accommodates nonmonetary games and social engagement.
  • The program can support multiple types of programs on a single platform to address wellness, safety, training, recognition and incentive programs.
  • The platform focuses on making a clear link between cause and effect so that organizations can see the benefits of their investment. 
As for the company’s go-to-market strategy, it has corporate clients but also sells through other solution providers. “Partners are a critical part of our strategy,” Silk explains. “We’ll provide the best technology and rewards, but we can’t be 100% of the engagement program. We’re a foundation. We help our partners fill in gaps in their service offerings to customers.” For more information, email sales@corporaterewards.com.

Spark Collaboration: Stressing Social Interaction

Spark Collaboration helps companies, associations and other groups “systematically connect people one-on-one for greater collaboration, innovation and knowledge sharing.” The Spark Collaboration platform matches people face-to-face for real time social interactions. “By meeting over coffee, lunch or video, people can create real social connections that can help them be more innovative, connected, and ultimately more productive.” Setup, says the company’s website, is quick and easy, involving a few simple steps:
  1. Decide who should meet. Get one department connected with another department, client, or vendor.
  2. Set the Specifics. Decide start and end dates, establish frequency of meet ups, and set custom rules with your own criteria. Then monitor metrics and participation.
  3. Get Engaged. Log in to see current and upcoming meetups and update profiles. Watch as morale, attendance and inspiration bloom in the workplace. 
Background: The company was built on the success of something called the Randomised Coffee Trials (RCTs), a manual process co-designed in 2012 by Jon Kingsbury and Michael Soto at Nesta, a UK-based innovation foundation. RCTs pair staff with a new coworker from across the company on a fixed interval (weekly, monthly etc.) to get to know each other over coffee and learn about what projects they are working on. Likewise, Spark creates active connections with the larger organization that it says “help break silos, inspire innovation across countries and business units, and improve knowledge sharing across the company. More at www.sparkcollaboration.com

Tolero Solutions: 'Success Through People'

The homepage for Silver Spring, MD-based Tolero Solutions says the company “helps you achieve success through people,” a promise that resonates with those of us at the Enterprise Engagement Alliance and Engagement Strategies Media, where our mission has always been “maximizing performance and profits through people.” The company, headed by CEO and Lead Consultant Scott Span, notes that the biggest asset an organization has is their people. “When the people are happy and giving 100%, the customers are happy, and the organization succeeds. We strive to make organizations better places to work. We increase your human capital’s speed and ability to improve innovation and deliver excellent customer service. Driving the ability to rapidly offer new products and services and increase customer service excellence – increases profits and growth.” Talero provides engagement solutions in four key areas: Project & Program Management; Leadership & Talent; Change Management; and Strategy & Process. For more information, go to www.tolerosolutions.com

theEMPLOYEEapp for Better Engagement Communications

While proponents of engagement, including the Enterprise Engagement Alliance, have a mission to educate the investor community about the ROI of engagement for shareholders, theEMPLOYEEapp actually grew out of an app that Jeff Corbin’s financial services communications company, KCSA Strategic Communications, created for its investor relations customers. His company was among the first to market with a way for corporations to share financial information with the financial community and media. Along the way, one of his company’s clients asked for an app that could be used for its employees, and theEMPLOYEEapp was born. Although customized for the needs of each client, theEMPLOYEEapp focuses specifically on communication, unlike the rewards and recognition platforms that focus on awards and behaviors, or other products designed for innovation, etc. As a result, the platform allows for highly robust solutions to distribute just about any information they want. The product essentially leapfrogs legacy Intranets to get information out into the field to the people who need it, when they need it. Corbin says that theEMPLOYEEapp takes the mystery out of corporate communications with employees and makes the process highly measurable. Reports show what type of information is accessed by who in order to measure the level of engagement with the platform. New features get regularly added based on clients who come to them with new requirements. “We are very proud that our technology is based totally on customer needs, not on the notions of a bunch of developers far away from the needs of the workplace,” Corbin says. More information at www.theemployeeapp.com

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