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Events

Resources for Events - Loyalty-programsclear search
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2010 Engage Summit

The Engage Summit 2010 sponsored by Allegiance is an opportunity to learn engagement principles that matter most to organizations. Key presenters will offer best practices in engagement and feedback. The conference will also offer training, demos, market research, and plenty of networking opportunities.

Website: http://engagesummit.com/

5th Annual Customer Experience & Retention Conference

Learn and share insights with more than 18 Customer Experience, Care, Advocacy and Loyalty Leaders on the latest developments in the design of strategies and methodologies being deployed to determine the proper key performance indicators for customer satisfaction. Cost is $2,969.80, but you can save 10% by emailing Michelew@marcusevansch.com and mentioning the Enterprise Engagement Alliance.

Website: http://www.marcusevansch.com/EEA

7th Annual Customer Experience Management

This conference will focus in on leading current practices within customer experience management practices that include feedback gathering, managing customer expectations, driving operational efficiencies in response to feedback, understanding and reporting measurements and driving an overall organizational customer focused culture that is supported by a growing department budget and enterprise-wide interest.

Website: http://www.marcusevansch.com/eea7cem

Annual Call Center Exhibition (ACCE)

June 14-17, 2010

The Annual Call Center Exhibition (ACCE) offers a variety of educational tracks and sessions presented in several different formats focusing on customer relationship management (CRM), call center management, and technology. The exhibit hall includes providers of a large range of solutions and services, including quality monitoring, information technology, and interactive voice recognition.

Phone: 800-441-8826
Website: http://www.icmi.com/acce2010/

BMA 2010 Annual Conference

The Business Marketing Association's 2010 Annual Conference will be themed "Engage!" and focus on innovative ways that corporate marketers are engaging employees, channel partners, customers and other demand drivers to improve customer experience and to generate rapid and profitable sales and brand growth in an improving economy.

Phone: 630-544-5054
Website: http://www.marketing.org/ENGAGE2010

Branding Excellence 2009-2010

VA:Nov 4-6, 2010; VA:Nov 16-18, 2010; VA: Dec13-14, 2010;

The Branding Excellence Conference, sponsored by the American Strategic Management Institute (ASMI) aims to teach companies how to market their brands for the "customer of the future." If offers best practices in brand management, ROI, and customer loyalty for enhanced brand appeal and recognition.

Phone: 703-894-0920
Website: www.asmiweb.com

Direct Marketing Association Conference & Exhibition

October 9-14, 2010

DMA2010 has it all — the latest technology, current research, renegade thinkers, industry giants, hundreds of educational sessions, thousands of your peers, and the world’s largest exhibition for direct and interactive marketers. DMA2010 will feature hundreds of educational sessions, roundtables, forums, and case studies led by the direct marketing community's best and brightest thought leaders. Plus, you'll meet thousands of people from around the globe in the world's largest marketing Exhibit Hall.

Phone: 212-790-1500
Website: http://www.dma2010.org/

EEA Rewards & Recognition Expo - <i>April 30-May 1, 2012 - St. Louis </i>

April 30 - May 1, 2012

A unique opportunity for rewards and recognition suppliers to meet with top incentive and recognition buyers in an intimate, relaxed environment, and to tap into the expanding recognition marketplace. Co-located with the Recognition Professionals International Annual Conference, April 29-May 2, 2012

Phone: 914-591-7600
Website: www.rewardsandrecognitionexpo.com

Gallup Spring Summit 2010

The Gallup Summit Spring 2010 provides leaders the opportunity to share best practices and discuss the crucial issues that affect maximizing performance in their organizations. It also offers organizations the opportunity to benchmark their management practices against the world's best. It will include a look at best practices in managing employee and customer engagement and best practices in recruiting, hiring, and developing talented employees.

Website: http://www.gallup.com/consulting/111808/Gallup-Summit.aspx

ICSAnet

Date Pending

An annual conference sponsored by the International Customer Service Association (ICSA) that focuses on customer service management, education, networking and technology. ICSAnet is a three-day conference which includes a trade show, networking events, and educational sessions.

Phone: 732.767.0330
Website: http://www.icsa.com

In-Store Marketing Expo

2010 Dates - TBD

Held each year by the In-Store Marketing Instutute, the In-Store Marketing Expo focuses on designers and builders of displays but also includes some manufacturers, brokers, and promotion agencies. The exhibition includes nearly 200 suppliers each with their own marketing strategies. There is also a long list of seminars presented by industry experts with topics ranging from competing with private labels to accountability in retail media.

Phone: 847-675-7400
Website: http://www.instorexpo.com/expo/

Loyalty Expo 2010

Loyalty Expo will include more interactive sessions and peer group discussion as hundreds of professionals will gather to learn best practices in customer, client, and employee cultivation, including reducing attrition, improving profitability and navigating through challenging economic times.

Phone: 513-545-5612
Website: http://www.loyaltyexpo.com/

Marcus Evans 8th Edition Customer Experience Conference - <i>July 17-18, 2012 - Chicago, IL</i>

By attending this event, industry leaders will build upon their existing foundations to keep ahead of the changes in customer stated and unstated needs. Learn to incorporate a caring service orientated approach to engage and retain customers. Hear from speakers from Yahoo!, Microsoft, Hilton Worldwide, Avaya, Deluxe Corporation, Comcast Corporation, American General Life Companies, SimplexGrinnell and many more on leveraging internal and external branding expertise to create a human touch across the customer journey.

Website: http://www.marcusevansch.com/CEM_EEA

Marcus Evans LOYALTY Canada 2012 - <i>July 25-26, 2012 - Toronto, Canada </i>

This Loyalty Canada 2012 Conference will give customer loyalty marketers a deeper look into the key issues affecting the creation and implementation of effective loyalty strategies to achieve an ever-growing, profitable, and engaged customer base. Hear from: Canadian Tire, HSBC Canada, Capital One, Scotia Bank, Sobeys, Xbox Canada, JPMorgan Chase, TD Bank Group, PayPal Canada, Suncor Energy, Hudson’s Bay Company, Staples Advantage Canada, Virgin Mobile Canada and More! This is a highly intensive, content-driven event that includes workshops, case studies and panel discussions over two days. This is not a trade show; this event is targeted at a focused group of senior level executives and key decision makers to maintain an intimate atmosphere for the delegates and speakers. In short, this is a peer-to-peer driven conference.

Website: http://www.marcusevansch.com/eea_chc373

NARMS Annual Meeting, Conference, and Exhibition

April 17-20, 2010

Hosted by the National Association for Retail Marketing Services (NARMS), this event includes educational sessions and roundtable discussions which are a great way to learn strategies of other members of the retail marketing industry. The event also includes an exhibition hall on the first day.

Phone: 715) 342-0948
Website: http://www.narms.com

PMA Annual Integrated Marketing Conference

March 23-24, 2010

Hosted by the Promotion Marketing Association, Inc. (PMA) this event covers all aspects of integrated marketing and is a must for anybody trying to get to know the field. Brands from all over the world attend and provide their own unique feedback. Provides a means of networking with peers and learning new and innovative strategies from leading companies.

Phone: (212) 420-1100
Website: http://www.pmalink.org

PMA Basics Of Promotion Marketing Workshop

Chicago: May 12-13, 2010; NY: June 9-10, 2010.

Basics is the internationally acclaimed two-day seminar designed to develop your skills in all aspects of promotion marketing, including promotion strategy, law and all tactical elements of promotion. Marketing professionals who are beginning a career in promotion or integrated marketing, switching careers to promotion or integrated marketing, and are ready for more responsibility, bigger challenges and greater achievement in all aspects of promotion marketing should defiantly attend this seminar.

Phone: 212-420-1100 Ext. 237
Website: http://www.pmalink.org

Promotion Boot Camp (formerly The Basics of Promotion Marketing Seminar)

4-5 times per year

The Promotion Marketing Association (PMA) seminar is taught several times a year at different locations. This is a well-rounded introduction taught by senior marketing executives and marketing law attorneys, with the focus primarily on consumer promotions. The conference is internationally acclaimed, and attracts a diverse group of attendees.

Phone: (212) 420-1100 ext 237
Website: http://www.pmalink.org/

Technomarketing: Engaging Customers Through the Use of Newest Tools and Technologies

Engaging customers through the newest marketing vehicles such as social media, customer communities, blogs, RSS and podcasts requires a solid foundation steeped in customer understanding, marketing planning and technological prowess. This two-day course in using the latest marketing tools and technologies to reach today’s customers will take attendees from the defining basics to the planning and implementation stage. Through interactive presentations and exercises, case examples from B2C, B2B, nonprofit and higher education, and best-practice implementation reviews, participants will leave with a comprehensive understanding of how they can profit from the latest in marketing technologies and tools.

Phone: (312) 542-9000
Website: Click Here...

The Motivation Show - <i> Oct. 23-25, 2012 - Chicago, IL </i>

Oct. 23-25, 2012

The Motivation Show includes the Incentive Travel and Meetings Executives Show (IT&ME) and the National Premium Incentive Show (NP/IS), with exhibitors representing the entire range of premium and incentive product and travel destination offerings. Educational sessions cover consumer premiums, employee incentive awards, incentive travel, employee recognition and performance improvement.

Phone: 630.434.7779
Website: www.motivationshow.com

5th Annual Customer Experience & Retention Conference

Learn and share insights with more than 18 Customer Experience, Care, Advocacy and Loyalty Leaders on the latest developments in the design of strategies and methodologies being deployed to determine the proper key performance indicators for customer satisfaction. Cost is $2,969.80, but you can save 10% by emailing Michelew@marcusevansch.com and mentioning the Enterprise Engagement Alliance.

Website: http://www.marcusevansch.com/EEA

BMA 2010 Annual Conference

The Business Marketing Association's 2010 Annual Conference will be themed "Engage!" and focus on innovative ways that corporate marketers are engaging employees, channel partners, customers and other demand drivers to improve customer experience and to generate rapid and profitable sales and brand growth in an improving economy.

Phone: 630-544-5054
Website: http://www.marketing.org/ENGAGE2010

BMA 2010 Annual Conference

The Business Marketing Association's 2010 Annual Conference will be themed "Engage!" and focus on innovative ways that corporate marketers are engaging employees, channel partners, customers and other demand drivers to improve customer experience and to generate rapid and profitable sales and brand growth in an improving economy.

Phone: 630-544-5054
Website: http://www.marketing.org/ENGAGE2010

EEA Rewards & Recognition Expo - <i>April 30-May 1, 2012 - St. Louis </i>

April 30 - May 1, 2012

A unique opportunity for rewards and recognition suppliers to meet with top incentive and recognition buyers in an intimate, relaxed environment, and to tap into the expanding recognition marketplace. Co-located with the Recognition Professionals International Annual Conference, April 29-May 2, 2012

Phone: 914-591-7600
Website: www.rewardsandrecognitionexpo.com

EEA Rewards & Recognition Expo - <i>April 30-May 1, 2012 - St. Louis </i>

April 30 - May 1, 2012

A unique opportunity for rewards and recognition suppliers to meet with top incentive and recognition buyers in an intimate, relaxed environment, and to tap into the expanding recognition marketplace. Co-located with the Recognition Professionals International Annual Conference, April 29-May 2, 2012

Phone: 914-591-7600
Website: www.rewardsandrecognitionexpo.com

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