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Resources for Events - Customer-engagementclear search
2010 Engage SummitThe Engage Summit 2010 sponsored by Allegiance is an opportunity to learn engagement principles that matter most to organizations. Key presenters will offer best practices in engagement and feedback. The conference will also offer training, demos, market research, and plenty of networking opportunities.
Website: http://engagesummit.com/ |
5th Annual Customer Experience & Retention ConferenceLearn and share insights with more than 18 Customer Experience, Care, Advocacy and Loyalty Leaders on the latest developments in the design of strategies and methodologies being deployed to determine the proper key performance indicators for customer satisfaction. Cost is $2,969.80, but you can save 10% by emailing Michelew@marcusevansch.com and mentioning the Enterprise Engagement Alliance.
Website: http://www.marcusevansch.com/EEA |
7th Annual Customer Experience ManagementThis conference will focus in on leading current practices within customer experience management practices that include feedback gathering, managing customer expectations, driving operational efficiencies in response to feedback, understanding and reporting measurements and driving an overall organizational customer focused culture that is supported by a growing department budget and enterprise-wide interest.
Website: http://www.marcusevansch.com/eea7cem |
AHAA Semi-Annual Conference2010 Dates TBD Sponsored by AHAA, the Association of Hispanic Advertising Agencies, this event is meant to raise awareness of opportunities in the Hispanic market and to strengthen the professionalism of the industry. It offers a useful way to collect data about the Hispanic market through presentations and research workshops, as well as to network with other businesses in the market.
Phone: 703) 610-9014 |
American International Toy FairFebruary 14-17, 2010 American International Toy Fair® is the largest toy trade show in the Western Hemisphere. More than 1,500 manufacturers, distributors, importers and sales agents from 30 countries showcase their toy and entertainment products. From classic toys to interactive entertainment and everything in between, we have it all! Products include: action figures and dolls, games and puzzles, bicycles, tricycles and ride-ons, radio-controlled vehicles, infant and preschool toys, cars, trucks and trains, puppets and plush, audio and video cassettes, computer software and video games, playground and sporting equipment, Halloween, Christmas, books, stationery, party supplies, and much more!
Phone: 212-675-1141 |
Annual Call Center Exhibition (ACCE)June 14-17, 2010 The Annual Call Center Exhibition (ACCE) offers a variety of educational tracks and sessions presented in several different formats focusing on customer relationship management (CRM), call center management, and technology. The exhibit hall includes providers of a large range of solutions and services, including quality monitoring, information technology, and interactive voice recognition.
Phone: 800-441-8826 |
Annual Conference for Catalog & Multichannel Merchants (ACCM)May 24-26, 2010 Catalog industry statistics are presented at the catalog industry's largest conference and exhibition. Offers more than 100 educational sessions and 300 exhibitors. Includes sessions on marketing strategies, merchandising, and Web and email marketing. Also included are the MCM (Multichannel Merchant) Awards, which honor the most effective multichannel merchants.
Phone: 203-358-3703 |
Annual IMA Executive Summit2010 Dates - TBD The Incentive Marketing Association (IMA) produces an annual Executive Summit attended by delegates from every supplier category in the incentive field. This conference, the largest event of its kind, includes educational and networking events that help incentive professionals expand their incentive program knowledge and marketing partner network. IMA’s Executive Summit is the premier annual conference that offers you the opportunity to network, benchmark and learn from your colleagues – professionals representing every segment of the incentive marketplace.
Phone: 630-369-7780 |
ATA National Convention & ExpoSeptember 12-15, 2010 This conference and expo offered by the American Teleservices Association (ATA) focuses on delivering the brand promise and an "ideal customer experience" through teleservices
Phone: 317-816-9336 |
Basics of Direct Marketing2010 Dates - TBD The Direct Marketing Association (DMA) Basics of Direct Marketing seminar will introduce marketers to all key issues of direct marketing, enabling them to develop skills and gain more knowledge about such vital topics as offers, creative, copywriting and research/testing. It will also provide tools and techniques, help nurture ideas, and teach the essientals of direct marketing.
Phone: 212-768-7277 |
BMA 2010 Annual ConferenceThe Business Marketing Association's 2010 Annual Conference will be themed "Engage!" and focus on innovative ways that corporate marketers are engaging employees, channel partners, customers and other demand drivers to improve customer experience and to generate rapid and profitable sales and brand growth in an improving economy.
Phone: 630-544-5054 |
Branding Excellence 2009-2010VA:Nov 4-6, 2010; VA:Nov 16-18, 2010; VA: Dec13-14, 2010; The Branding Excellence Conference, sponsored by the American Strategic Management Institute (ASMI) aims to teach companies how to market their brands for the "customer of the future." If offers best practices in brand management, ROI, and customer loyalty for enhanced brand appeal and recognition.
Phone: 703-894-0920 |
Direct Marketing Association Conference & ExhibitionOctober 9-14, 2010 DMA2010 has it all — the latest technology, current research, renegade thinkers, industry giants, hundreds of educational sessions, thousands of your peers, and the world’s largest exhibition for direct and interactive marketers. DMA2010 will feature hundreds of educational sessions, roundtables, forums, and case studies led by the direct marketing community's best and brightest thought leaders. Plus, you'll meet thousands of people from around the globe in the world's largest marketing Exhibit Hall.
Phone: 212-790-1500 |
DM Days Conference & ExpoJune 14-16, 2010 The Direct Marketing Association's annual "DM Days" conference and exposition includes sessions on Internet marketing basics, affiliate marketing, e-mail lists, e-mail marketing, and targeting on the Internet. It also offers roundtable discussions, workshops, and web usability labs to highlight new strategies and market trends. With more than 250 exhibiting companies, this is also a good networking opportunity.
Phone: 1-866-229-2386 or 212-790-1500 |
DMA Copywriting Tools & Techniques Online SeminarMay 11, 2010. This virtual seminar offered by the Direct Marketing Association over the course of six weeks will help attendees will improve their skills and learn the latest techniques in direct market copywriting.Your instructor – a top professional copywriter – will guide you through weekly lectures and writing assignments sent via e-mail, answer any questions you have along the way and personally critique your work.
Phone: 212.790.1500 |
DMA Creative Direct Marketing StrategiesChicago: April 19, NY: June 10, 2010 Develop innovative and successful direct mail strategies for your company and jump-start your direct marketing career. Learn dozens of proven tools that the country’s biggest and best companies rely on. This unique and interactive two day seminar will ensure you know how to make your next direct marketing campaign a huge success. Learn everything you need to know about positioning, choosing the right target market, developing the most effective message, and making your creative work.
Phone: 212.790.1500 |
DMA Direct Marketing InstituteNY: April 6, NY: June 22, 2010 The Direct Marketing Association's Direct Marketing Institute is an in-depth course for beginners and a great refresher for experienced DM professionals wanting to sharpen skills, expand their expertise, and update their knowledge. This seminar can be applied to DMA's Certificate in Direct Marketing.
Phone: 212.790.1500 |
DMA Essentials of Modeling SeminarDates not yet available Learn the benefits of using predictive modeling and strategic segmentation, what all is involved and how to be a good project manager – all in one day. This introduction to quantitative modeling for direct marketers will teach you how to optimize profitability of targeted promotions and identify significant customer and prospect subgroups. Gain an in-depth understanding of a host of quantitative techniques – everything from prediction and segmentation to testing and direct modeling economics.
Phone: 212.790.1500 |
DMA Introduction to E-Mail Marketing SeminarSeptember 15, 2008 This one-day Direct Marketing Association (DMA) seminar will help get company e-mails read by customers. It also offers information on beginning an e-mail marketing campaign, if you don't have one, of if you do have one, it will make sure your strategy is up to speed.
Phone: 212.790.1500 |
EEA Rewards & Recognition Expo - <i>April 30-May 1, 2012 - St. Louis </i>April 30 - May 1, 2012 A unique opportunity for rewards and recognition suppliers to meet with top incentive and recognition buyers in an intimate, relaxed environment, and to tap into the expanding recognition marketplace. Co-located with the Recognition Professionals International Annual Conference, April 29-May 2, 2012
Phone: 914-591-7600 |
Gallup Spring Summit 2010The Gallup Summit Spring 2010 provides leaders the opportunity to share best practices and discuss the crucial issues that affect maximizing performance in their organizations. It also offers organizations the opportunity to benchmark their management practices against the world's best. It will include a look at best practices in managing employee and customer engagement and best practices in recruiting, hiring, and developing talented employees.
Website: http://www.gallup.com/consulting/111808/Gallup-Summit.aspx |
ICSAnetDate Pending An annual conference sponsored by the International Customer Service Association (ICSA) that focuses on customer service management, education, networking and technology. ICSAnet is a three-day conference which includes a trade show, networking events, and educational sessions.
Phone: 732.767.0330 |
IEG Sponsorship ConferenceMarch 21-24, 2010 A key show in event marketing that attracts a diverse group of participants. Speakers are sponsorship industry leaders and marketing executives from major corporations. Educational sessions cater to the needs of the most inexperienced and the most advanced attendees.
Phone: 800-834-4850 or 312-944-1727 |
In-Store Marketing Expo2010 Dates - TBD Held each year by the In-Store Marketing Instutute, the In-Store Marketing Expo focuses on designers and builders of displays but also includes some manufacturers, brokers, and promotion agencies. The exhibition includes nearly 200 suppliers each with their own marketing strategies. There is also a long list of seminars presented by industry experts with topics ranging from competing with private labels to accountability in retail media.
Phone: 847-675-7400 |
International Consumer Electronics Show (CES)January 7-10, 2010 This conference is a great way to gain knowledge about the latest in consumer electronics technology. In a 2005 survey conducted by Burson-Marsteller it was ranked as one of the top ten most desired speaking opportunities by CEOs. The show also has 2,700 exhibitors which cover the entire consumer electronics market, from digital imaging to wireless technology. Also included are two awards programs, the International CES Innovations Design and Engineering Awards and CNET's Best of CES Awards.
Phone: (703) 907-7605 or (866) 233-7968 |
